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4.3 out of 5

"Lovely hotel, quite upmarket, right in the heart of Manhattan, sits under the Chrysler Building. 5 mins walk from Grand Central, there is a 24 ho ... " More

By a verified traveller on Wed 23 Aug 2017

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Hotel Description

The comfortable rooms at The Westin New York Grand Central get good marks from our customers. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4.5-star hotel has 774 rooms over 41 floors. All rooms offer pillowtop beds and LCD TVs.

  • Air-conditioned rooms with pillowtop beds, LCD TVs and minibars
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at The LCL: Bar & Kitchen
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the location and the proximity to public transport
  • Just a 5-minute walk from Grand Central Terminal and 7 minutes on foot from 5th Avenue
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£101* Per night/room 31 Jan - 1 Feb

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin New York Grand Central ratings based on 10 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin New York Grand Central

Everyone (6) Family (2) Other (1)
5 out of 5

Posted by on 28 May 2019

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4 out of 5
Really nice hotel, staff nice. Location is good, not far from most things. Big gripe is people smoking at the main door. Completely disgusting and it wafts into the lobby!

Posted by , from The Westin New York Grand Central on 26 Nov 2018

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5 out of 5

Posted by on 6 Nov 2018

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5 out of 5

The Westin Hotel Grand Central

Pros: Very comfortable room, clean, room service and maid service daily, nice bathroom, coffee machines and large tv.
Location: See above - our experience.
Lovely hotel, quite upmarket, right in the heart of Manhattan, sits under the Chrysler Building. 5 mins walk from Grand Central, there is a 24 hour pharmacy nearby which sells pretty much everything, more like a UK supermarket. Taxi from JFK Airport cost us $60, taxi to Newark Airport $85. Allow extra time to get to Newark Airport from Manhattan, at least an hour extra the traffic is mad! Subway from Grand Central excellent, cheap, buy and top up a Metro Card, definitely the best way to find your way around New York, its bigger than you think!

Posted by , from Somerset, UK on 23 Aug 2017

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4 out of 5

Decent hotel, good location.

Decent hotel, bathrooms a little tired. They forgot to clean our room on the first day and the lady on the front desk suggested it was our fault and had we put the "do not disturb" sign out which of course we hadn't...she never once apologised. The same lady was rather abrupt with us at check in!

Posted by on 5 Aug 2017

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5 out of 5

A little gem in an expensive city

Compared to other hotels visited in this city the differance is massive. The staff were very helpful from bringing extra milk to the room quickly to recommending restaurents that were as good as promised. The rooms were massive compared to other hotels and the recent room updating making the stay very comfortable. The only negative comment is that the location is on 2nd Ave and if you don't like the walking required to get in to Time Square then it can be time consuming, having said that the sub way is one block away and Grand Central station only a short walk with your suit cases.

Posted by on 7 Apr 2013

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5 out of 5

Fantastic family getaway

I took my 18 year old son for his birthday and we had a great time. The purpose of the trip was to go and see ice hockey. The whole experience was fantastic. I would definately go there again.

Posted by on 21 Feb 2013

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3 out of 5

Gut gelegenes Hotel in New York

Pros: Die wirklich gute Lage
Cons: Badezimmer sind nicht sonderlich sauber. Schimmel in den Ecken.
Location: Das Hotel ist direkt bei der Grand Central Station und Chrysler Building. Gute Ausgangslage um die Stadt zu erkunden.
Wir haben ein Zimmer mit Kingsize Bett und Bettsofa reserviert. Leider haben wir dann ein Zimmer mit 2 kleinen Doppelbetten erhalten. Für 3 Personen war das aber nicht ideal. Das Bett war für 2 Personen relativ knapp. Zudem haben wir bei unserer Ankunft die Zimmerschlüssel erhalten als wir aber aufs Zimmer wollten funktionierten die Schlüsselkarten nicht. Nach 30min Wartezeit auf den Security Service kamen weitere Gäste des Hotels die dasselbe Zimmer zugewiesen bekommen haben. So durften wir also nach 9h Reisezeit nochmals an die Reception um ein anderes Zimmer zu erhalten.

Posted by , from Zürich on 16 Oct 2017

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3 out of 5

Hotel bien situé mais personnel très désagréable

Hôtel près de la gare centrale, Bryant parc, Times square, korea Town. Le personnel est désagréable au check-in et check-out. Le ménage est mal fait. Les shampoings et gel douche ne sont pas renouvelés; coton tiges, coton, bonnet de douche non fournis.

Posted by , from france on 17 Aug 2017

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4 out of 5

Laatuhotelli hyvällä paikalla

Saavuin hotelliin aamulla, kauan ennen check in aikaa. Vastaanotto oli ystävällinen, tarjoutuivat soittamaan heti kun löytyisi vapaa huone. Sain lopulta tilaamaani paremman preferred guest huoneen. Iso ja siisti huone 35. kerroksessa, josta hyvät näkymät, jopa Empire State Building. Katumelukaan ei häirinnyt. Hotellin sijainti on erinomainen, lähellä on Grand Central, Chrysler Building ja muita arkkitehtuurin helmiä. Huonoa: Wifi oli maksullinen vaikka maksusta ei ollut mainintaa kun varasin hotellia.

Posted by on 2 May 2013

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About the The Westin New York Grand Central

Location 212 East 42nd Street, New York, NY 10017

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. There are 16 meeting rooms available. A 24-hour fitness centre, tour or ticket assistance, and gift shops/news stands are also featured at the luxury The Westin New York Grand Central. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 1 building
  • 774 guestrooms or units
  • 41 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (13.7 km / 8.5 mi)
  • Train station: New York Grand Central Terminal Station (0.9 km / 0.6 mi)
  • Metro station: Grand Central - 42 St. Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin New York Grand Central offers 774 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11 AM.

The LCL: Bar & Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Weight limit: 40 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • UnionPay
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night

The resort fee includes:

  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.25 and USD 45 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 80 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 50 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Grand Central Westin
  • Westin Hotel New York Grand Central
  • Westin New York Grand Central
  • Helmsley Hotel New York
  • New York Helmsley Hotel
  • The New York City Helmsley
  • Westin New York Grand Central Hotel
  • Westin Grand Central Hotel
  • Westin Grand Central
  • The New York City Helmsley
  • The Westin York Central York
  • The Westin New York Grand Central Hotel
  • The Westin New York Grand Central New York
  • The Westin New York Grand Central Hotel New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.