4.1 out of 5

"Awesome hotel.... Only bad point check-in slow.... " More

By Deborah H. on Tue 19 Apr 2016

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Hotel Description

A luxury stay in the heart of Manhattan awaits you at Waldorf Astoria New York. Within just a 10-minute stroll, you'll find popular attractions like Rockefeller Center and Chrysler Building. Highlights at this historic hotel include 3 restaurants, 4 bars/lounges, and a full-service spa.

You can enjoy flat-screen TVs with cable channels, and all 1413 individually decorated rooms feature MP3 docks, WiFi, and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Safes, hairdryers, and phones are also available.

A day of pampering at Guerlain Spa can include massages, body wraps, and mani/pedis. 60000 square feet (5574 square metres) of event facilities include 40 meeting rooms and conference centres, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a 24-hour health club, and laundry facilities. Buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4.5-star Central New York City hotel include Grand Central Terminal and St. Patrick's Cathedral.

Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite, Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury, One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King One Bedroom Waldorf Signature Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Waldorf Astoria New York ratings based on 39 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0
5 out of 5

Awesome....,

Awesome hotel.... Only bad point check-in slow....

Posted by on 19 Apr 2016

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5 out of 5

Fantastic hotel.

We stayed at the Waldorf for 4 nights in April. We chose this hotel because of its reputation, We were flying from London so wanted to make sure we stayed at a top hotel. We were not disappointed! The staff were very helpful, the room was very clean and we felt well looked after during our stay. No tea making facilities in the room but we spoke to reception and they brought a kettle up to our room right away. It is in a great central location and most of the famous sights are in walking distance. We were well looked after during our stay and would definitely return again one day.

Posted by on 17 Apr 2016

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5 out of 5

Lovely

Booked the Waldorf as part of a package for birthday treats. We had a really lovely time, the hotel was beautiful and met all our needs perfectly, near to sights, very comfortable and just lovely. We couldn't have asked for better. All staff we came into contact with were very helpful. A great visit would definitely recommend this hotel.

Posted by on 17 Apr 2016

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5 out of 5

Family trip

I booked two bedrooms for my wife and I and my brother. Both bedrooms were clean tidy and comfortable. I found the staff to be very professional and efficient when I needed their assistance. The Hotel is in a perfect location to take in the sites of New York. I have no hesitation in booking the Waldorf Astoria again when I visit New York next time.

Posted by on 23 Feb 2016

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4 out of 5

Good location

Hotel is full of old somewhat faded tradition. Plenty of staff but often unclear how to access them- hidden rules about standing in lines that meant I had to suddenly go back down a queue I hadnts been aware of. All food and drinks outrageously priced but we were happy to go elsewhere. Room was comfortable ( but had to ask for a coffee machine) although windows were very draughty and blinds did not close. Staff very kind and let us use spa changing facilities when we were soaked to the skin prior to leaving for return home. Overall I'm pleased I've stayed here as it is a piece of tradition.

Posted by on 22 Feb 2016

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4 out of 5

Trip to New York

The Waldorf Astoria is a beautiful hotel in a fantastic location. It is in walking distance to many fabulous restaurants and places of entertainment. On the downside, because it is an old hotel there were technical issues with the electricity power in the guest rooms. I paid for a superior suite but it did not have a sofa or tea/coffee making facilities. I would have expected a kettle in the room and the usual complimentary tea/coffee etc. On the up side, the staff were very attentive and any problems were sorted out immediately.

Posted by on 9 Dec 2015

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5 out of 5

Amazing

Amazing hotel staff and all couldn't have been happier

Posted by on 17 Nov 2015

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3 out of 5

Great location

We upgraded to a superior room, however the room was fairly ordinary. We were at the back of the hotel so it was nice and quiet, however there was no view as it looked onto the other parts of the hotel plus there was no natural daylight so it was fairly dim with only 3 lights. Disappointed as there was no coffee making facilities or a fridge in the room. Our main corridor to the room was being decorated on 2 days so there was step ladders and decorators to negotiate. One of the night there was no electricity or hot water during the night as they were testing the system so we were given small torches to use. There was no book in our room to explain what the hotel had to offer regarding facilities you could download an app however at $25 dollars a night for wifi that was a bit expensive, however it was free to use in the lobby. The interior of the hotel is stunning and it's a great location to stay

Posted by on 16 May 2014

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4 out of 5

Lovely Grand Communal Areas but Room bit tired

The reception and communal areas are opulent and impressive, however the same cannot be said for the deluxe twin rooms on the tenth floor! The room itself initially looked lovely but rather small. The bathroom showed signs of damp and there was mould growing on the doorframe above the door. Chips in the sink and a tired looking bathroom suite. There was only one available plug point which looked lose. Every morning and most afternoons when we came out of our bedroom there was a strong damp smell in the corridoor. Which was hideous. The problem is there is not adequate ventilation in the bathrooms or a pipe burst somewhere and hasn't been fixed properly. I know it is an old hotel but we have older buildings here that are maintained properly. The food was nice but ridiculously expensive. For what they charge they need to make the bedrooms reflect the high charges and mat h the standard of the communal areas. The staff were lovely especially our concierge.

Posted by on 4 May 2014

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5 out of 5

Wife's wounderful birthday

The hotel was everything we hoped it would be. The staff were 1st class in every aspect and went out of their way to help with anything we needed. Will be returning again soon but may travel via different airline.

Posted by on 20 Nov 2013

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About the Waldorf Astoria New York

Location 301 Park Avenue, New York, NY 10022

Property Features

Waldorf Astoria New York offers its guests a full-service spa and a 24-hour health club. There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include A business centre, a limo/town car service, and meeting rooms. Event space at this hotel measures 60000 square feet (5574 square metres) and includes conference centres. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Waldorf Astoria New York. Parking is available for a fee. This Art Deco Manhattan hotel is smoke free.

  • 1 building
  • 1413 guestrooms or units
  • 42 levels
  • 3 dining venues
  • 4 bars or lounges
  • 40 conference rooms
  • 60000 sq ft of conference space
  • 5574 sq. m of conference space
  • Built in 1931
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.9 km / 9.2 mi)
  • Train station: New York Grand Central Terminal Station (1.4 km / 0.9 mi)
  • Metro station: Lexington Av.-53 St. Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Waldorf Astoria New York offers 1413 forms of air-conditioned accommodation with MP3 docking stations and minibars. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium Cable channels and pay-per-view films. Bathrooms include a complimentary bathrobe, designer toiletries, complimentary toiletries and a hairdryer. Manhattan's hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Waldorf Astoria New York has 3 restaurants on-site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Guerlain Spa. Services include massages, facials, body wraps and body treatments.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD50 per person (approximately)
  • Fee for in-room wireless Internet: USD 18.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 18.95 per night (rates may vary)
  • Valet parking fee: USD80.00 per day
  • Pet fee: USD75 per pet, per night
  • A late check-out fee will be charged
  • Rollaway bed fee: USD50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waldorf Astoria New York Hotel
  • Waldorf Astoria Hotel
  • Waldorf Astoria New York
  • Waldorf Astoria
  • New York Waldorf
  • Astoria Waldorf
  • Waldorf Historia
  • Waldorf Astoria Hotel New York
  • Waldorf New York
  • Hotel Waldorf New York
  • Astoria New Waldorf York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Promotions

Best of Waldorf Promotion
Book a stay in a "Best of Waldorf" rate plan category and receive the following:

  • One $50 USD hotel credit per night, per room
Must book the "Best of Waldorf" rate category to qualify. One credit per room, per night and is applied to guest's account at check-out. Cannot be used towards room rate. Complete details available upon check-in. Other restrictions may apply.