11 Feb 2020 by hotel_mgmt_team_365
Hi there, It is important for us to share all costs associated with a stay during the booking process so that our guests can plan accordingly. While Expedia outlines this in their booking summary, they also note that a portion of the charges are paid directly at the hotel, and we sincerely apologize that this caught you off guard. We will address your additional comments with our crew for training purposes, and we hope to have another chance to fully win you over on a future trip to the city. All the best, The YOTEL Crew
15 Jan 2020 by hotel_mgmt_team_365
We are glad to read that our location served you well, but regret that you were caught off guard by our experience fee. This is shared during the booking process on hotels.com, and in the summary before entering your credit to ensure that our guests know what to expect. We appreciate you sharing your feedback, and we hope to one day have another opportunity to welcome you again. All the best, The YOTEL Crew
15 Oct 2019 by hotel_mgmt_team_365
We strive to ensure that all our guests have an enjoyable and memorable stay, and we regret to learn that we missed the mark on your visit. We hope to have another chance to win you over with a great YOTEL stay, and we invite you to join us again on a future trip to the city. All the best, The YOTEL Crew
14 Jun 2019 by hotel_mgmt_team_365
We enjoyed having you as our guests, and we are glad to read that you had a great stay. We appreciate you bringing the noted items to our attention so that we can have our engineering crew take a look at this right away. Thanks again for choosing YOTEL, we hope to see you again next time! Cheers, The YOTEL Crew
11 Jun 2019 by hotel_mgmt_team_365
While hot water is included in the cost of a stay, we are sorry to learn that you were disappointed with the total cost of your visit. We share all rates, taxes, and fees during the booking process and in the total quoted before reserving your cabin, though a portion of this is due directly at the hotel, and we apologize if this caught you off guard. We hope that you did enjoy your time with us and that you have another opportunity to return to our great city again soon. All the best, The YOTEL Crew
3 Apr 2019 by hotel_mgmt_team_365
5-star reviews are what we love to see, and we thank you for sharing yours! Please come and join us again for another great stay next time you visit the city. Cheers, The YOTEL Crew
3 Jan 2019 by hotel_mgmt_team_365
Thank you for investing the time to share your feedback. We appreciate learning about your experience and apologize that it fell short of perfect. We hope to have another chance to impress you further the next time you visit NYC. All the best, The YOTEL Crew
17 Dec 2018 by hotel_mgmt_team_365
We are glad you enjoyed your overall stay and apologize that there were a few aspects that fell short of perfect. We appreciate you sharing your feedback and will address your comments with our crew. Please come and see us again one day! All the best, The YOTEL Crew
27 Sep 2018 by hotel_mgmt_team_365
We are glad our comfy cabins and convenient location were perfect for your trip, Marian, and we hope to see you again next time you are in NYC. Cheers, The YOTEL Crew
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly YOTEL New York. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
YOTEL New York offers 713 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Guests can enjoy full breakfast for a fee.
East and West – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
This property offers self-service check-in kiosks. For more details, please contact the property using the information on the reservation confirmation received after booking.
The tubs are available for use only from May 15th through September 15th for the First King Terrace and the VIP Terrace Suite rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property charges a mandatory deposit of USD 500 per night for bookings in the "Suite, 1 King Bed, View (VIP)" or "Penthouse, 1 King Bed (VIP)" room type. Any unused portions of the deposit will be refunded at check-out. For more details, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.