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"We stayed for two nights and found the staff to be very friendly and helpful. Great location within walking distance of lots of things " More

By a verified traveller on Sat 25 Mar 2017

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King Spa Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Harbourside Suite

Bed Count 2 Single Beds Maximum Occupancy 4 Max

King Accessible Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Spa Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The spacious rooms at Rydges Newcastle get high marks from our customers. During your stay, you're just a quick walk from Newcastle Civic Theater. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This 4.5-star hotel has 175 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and plasma TVs
  • Free WiFi
  • Enjoy ocean views while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Just a 3-minute walk from Newcastle Civic Theater and 4 minutes on foot from Foreshore Footpath

Rydges Newcastle ratings based on 2 verified reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Rydges Newcastle

Everyone (2)
1 out of 5
Great location and friendly staff but that is about as good as it gets. The decor in the room was very tired looking and shabby. We had booked a room with a spa bath, but sadly we were not able to use it at all during our stay. The hot water coming out of the tap was brown like swamp water. We informed reception who advised us to run the water for 5 mins. We tried this approach but after 30 mins all we had was something that looked like a pond. We ended up with brown water for our entire stay. Would not recommend.

Posted by on 21 Apr 2018

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Comment from Hotel Management

1 May 2018 by Courtney P

Dear Anonymous, I am writing to you in follow up to the feedback you have provided to us on 21st April with in regards to your recent stay. Our Hotel commitment is to deliver a superior level of service and product that exceeds our guests’ expectations. To learn that we have not been able to realise this commitment is disappointing and I would like to express our sincerest apologies. Thank you for mentioning that our staff are friendly and you enjoyed the location of the hotel. We were dumbfounded to learn that you encountered brown water and as a result was unable to utilise the spa as booked. Our Maintenance team have investigated the issue raised. The cause of the discolouration of the water from your spa bath was due to a higher level of tannins in the water pipes and flow. Tannins are natural organic matter that results from nature’s fermentation process. Although aesthetically displeasing, tannins do not pose a health issue nor does it mean the water was dirty in any way. Our hotel, like many other hotels, has chlorination and subsequent filtration systems in place in addition to activated carbon filters which reduces the visibility and presence of tannins levels. It is regrettable and it was unforeseeable that a part of this filtration system failed during your stay. We believe preventative maintenance is key and this is how we operate however there are few and far between rare occasions when processors or systems can fail without notice such as this instance. With confidence, I can assure you that our maintenance team are repairing this issue diligently. Regards, Courtney P

4 out of 5

GREAT LOCATION

Pros: Location
We stayed for two nights and found the staff to be very friendly and helpful. Great location within walking distance of lots of things

Posted by , from Port Macquarie on 25 Mar 2017

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Comment from Hotel Management

11 Apr 2017 by Hotelstaff

Dear Lavinia, thanks for your review. We are delighted to hear you enjoyed your stay and that you found our team members friendly and helpful. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to December 31 2020 (dates subject to change):

  • Parking area

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the luxury Rydges Newcastle. This 4.5-star Newcastle hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (26.7 km / 16.6 mi)
  • Train station: Civic Station (1.1 km / 0.7 mi)

Room Amenities

Rydges Newcastle offers 175 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. 43-inch Plasma televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Films for purchase
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6 AM to 10:30 AM.

Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.

  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 for adults and AUD 12 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.08 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Newcastle
  • Rydges Newcastle Hotel
  • Newcastle Crowne Plaza
  • Crowne Plaza Newcastle Hotel Newcastle
  • Crowne Plaza Newcastle Hotel
  • Rydges Newcastle Hotel
  • Rydges Newcastle Newcastle
  • Rydges Newcastle Hotel Newcastle
  • Rydges Newcastle (formerly Crowne Plaza Newcastle)

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.