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"Clean and conveniently situated for bars. Good standard accommodation. Friendly staff. " More

By a verified traveller on Sun 06 Jun 2021

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£48* Per night/room 17 Jun - 18 Jun

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Triple Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western New Kent Hotel. During your stay, you'll be within walking distance of University of Newcastle-upon-Tyne. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 32 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, room service and coffee makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from University of Newcastle-upon-Tyne and 10 minutes from St. James' Park

Best Western New Kent Hotel ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western New Kent Hotel

Everyone (5) Business (1) Couples (1) Family (2) Friends (1)
5 out of 5
Clean and conveniently situated for bars. Good standard accommodation. Friendly staff.

Posted by on 6 Jun 2021

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2 out of 5
Didn't actually stay as no lift for my disabled wife. We did 'specially request' it but they failed to tell us before arrival. Manager promised a refund via Ebookers within a couple of days. Eboookers call the manager every day for more than a week before he decided he would be available and not put the phone down on them. Eventually, I was refunded. Incidentally, from what we saw from reception it was very dated, unloved and in need of a full refurbishment. Not impressed.

Posted by on 5 Jul 2019

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4 out of 5

Posted by on 13 May 2019

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5 out of 5

Very nice hotel very clean a very good standard

Use the hotel as a place to crash after a night out but it was more than that it was a very nice place to stay highly recommended

Posted by , from e on 2 Jul 2017

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4 out of 5

Practical & Pleasant

3 day stay. This hotel ticks the boxes - quiet, nice location, convenient for local shops, restaurants and metro. Kind and considerate staff and decent breakfast. Rooms practical and comfortable. Will use again.

Posted by on 6 Apr 2017

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3 out of 5

Good area and easy access to Great North run.

Short stay for at north run. Good room decent breakfast. Good area and happy to take dog. Slight issue with room cleanliness. Tissues under bed.

Posted by , from glasgow on 18 Sep 2016

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5 out of 5

Nice hotel did the job

I booked this for a friends birthday night out, it was much better than i expected good value for money, nice quiet location and close to the centre £6 by taxi! Overall id definately use this hotel again

Posted by , from MB on 31 Jul 2016

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3 out of 5

Okay for a quick one night

I think it needs a bit of TLC but then I only needed a room for one night, as cheap as possible and in easy access to Jesmond. It was all I needed but not my choice for a getaway weekend but great for just a place to put your head and as I only had a single room it was very small but clean and adequate.

Posted by on 9 May 2015

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4 out of 5

very good.

Stayed in Best Western hotel, enjoyable, good value, would stay there again.

Posted by on 24 Mar 2015

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4 out of 5

bargain

stopped for 1 night here everything i needed mile and half from town 5.80 in a cab nice brek and even managed to check in at 12.00 would stop again for sure thx

Posted by on 11 Sep 2013

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Best Western New Kent Hotel also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (12 km / 7.5 mi)
  • Train station: Manors Station (2.7 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western New Kent Hotel offers 32 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Hotel Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 6.00 and GBP 15.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western New Kent
  • Kent Hotel Newcastle Upon Tyne
  • Best Western New Kent Hotel Hotel
  • Best Western New Kent Hotel Newcastle-upon-Tyne
  • Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.