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4.5 out of 5

"it was a very nice stay the staff were very helpful and the room was very nice " More

By a verified traveller on Mon 02 Mar 2020

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Suite, 2 Single Beds, Non Smoking (Efficiency)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the convenient parking at Comfort Inn Sunderland. During your stay, you'll be close to Stadium of Light. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).

  • Free Wi-Fi in some public areas
  • Free self-parking
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Services include luggage storage
  • Guests have great things to say about the convenient parking and the location
  • 5 minutes by car from Stadium of Light and 6 minutes from Boldon Business Park

Comfort Inn Sunderland ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Sunderland

Everyone (8) Couples (1) Family (2)
5 out of 5
Very good service

Posted by on 25 Aug 2020

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5 out of 5
it was a very nice stay the staff were very helpful and the room was very nice

Posted by on 2 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by Nikki

Hi, Thank you for your lovely review. I'm pleased you've enjoyed your stay. We look forward to seeing you again soon

4 out of 5
fine for a one night stay, plenty of free parking, staff very helpful..

Posted by on 15 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Nikki

Hi, Thank you for your feedback on your stay. I'm pleased you've enjoyed it and we look forward to seeing you again soon

5 out of 5

Posted by on 29 Jul 2019

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Comment from Hotel Management

29 Jul 2019 by Nikki

Hi, Thank you for your review. I’m pleased you’ve enjoyed your stay with us and we look forward to seeing you again soon

3 out of 5
There is no pool in the property ,you have to go to across the road to a healthclub and pay for it.no lift (which is complete surprises),so you have to carry all showcase through stairs only.they provide cold breakfast which include a porridge pack and cereals bar along with small water bottle which is given to you at the time of check inn Overall it is an okay hotel for sole traveller.lady at the reception is great and very helpful

Posted by on 11 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Nikki

Hi, Thank you for your feedback. It should state that pool is actually located in DW gym opposite the hotel. We do have ground floor rooms for those guests who struggle with the stairs. Thank you again for your feedback

4 out of 5
I would recommend staying at the hotel but there is only one thing yo keep in mind: We were expecting a free breakfast as indicated on the website. When we arrived at the hotel it turned out that the hotel does not provide breakfast and we were given a breakfast bag instead.

Posted by on 1 Jul 2019

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Comment from Hotel Management

3 Jul 2019 by Nikki

Hi, Thank you for reviewing your stay. We look forward to seeing you again soon

4 out of 5
The complimanatry breakfest is , as far as I am concernd, a bad idea. Put the waterbottles and the coffe in the room. A paper bag does not impress.

Posted by on 21 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Nikki

Hi, Thank you for your feedback. Due to having no kitchen facilities, we need to ensure we try and supply our guests with something. These are complimentary. Thanks again

5 out of 5
Convenient location with good restaurants, shops, gym and coffee shop nearby.

Posted by , from Staffordshire on 12 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Nikki

Hi, Thank you for taking the time to review your stay with us. I’m pleased you’ve enjoyed your stay and we look forward to seeing you again soon

5 out of 5
Really nice to stay at comport relax quite nice people good parking etc thanks

Posted by on 30 Jan 2019

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Comment from Hotel Management

2 Feb 2019 by Nikki

Hi, Thank you for your lovely review on your stay. I’m so pleased you’ve had a lovely visit and we look forward to seeing you again soon

5 out of 5

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Nikki

Hi, Thank you for reviewing your stay. I’m so pleased to hear you’ve enjoyed your experience and we look forward to seeing you again soon

Renovations + Closures

This property is closed from 8 March 2022 to 31 December 2022 (dates subject to change).

The following facilities or services will be unavailable from October 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Comfort Inn Sunderland offers its guests complimentary newspapers in the lobby. Public spaces have free WiFi. Self parking is free. This 3-star Sunderland hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sunderland Station (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Sunderland offers 63 accommodations with a hairdryer and blackout curtains. This accommodation is furnished with sofa beds and desks. Satellite televisions are provided. Bathrooms include a combined bath/shower unit. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 4.99 for adults and GBP 4.99 for children (approximately)
  • Fee for in-room wireless Internet: GBP 0.00 per stay (rates may vary)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Sunderland Hotel
  • Comfort Inn Sunderland Hotel
  • Comfort Inn Sunderland Sunderland
  • Comfort Inn Sunderland Hotel Sunderland

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.