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4.0 out of 5

"Good location, convenient parking and tasty breakfast. Rooms could do with a refresh but nothing to complain about. " More

By a verified traveller on Mon 17 Oct 2022

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Copthorne Hotel Newcastle's central location. During your stay, you're just a quick walk from Newcastle-upon-Tyne Central Library. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, spaciousness and comfy beds
  • 13 minutes by foot from Quayside and a 2-minute drive from St. James' Park

Copthorne Hotel Newcastle ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel Newcastle

Everyone (2) Family (1)
4 out of 5

Posted by on 25 Jun 2024

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Comment from Hotel Management

28 Jun 2024 by Nicolas Nasser

Many thanks for your review and for your valuable feedback. We look forward to welcoming you back very soon Best regards, Nicolas Nasser , Operations Manager

5 out of 5
Lovely location

Posted by on 13 Jun 2023

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Comment from Hotel Management

15 Jun 2023 by Nicolas Nasser

Thank you for your valued feedback. We look forward to welcoming you back very soon. Kind Regards Nicolas Nasser Operations Manager

4 out of 5
Good location, convenient parking and tasty breakfast. Rooms could do with a refresh but nothing to complain about.

Posted by on 17 Oct 2022

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Comment from Hotel Management

18 Oct 2022 by Nicolas Nasser

Many thanks for your valued feedback. Best regardsNicolas Nasser Operations Manager

3 out of 5
At check in, requested receptionist book us a taxi for 5.20pm. At 5.30pm no taxi, only to be told the booking was never made. Taxi arrived for another room, and instead of letting us take that taxi, and book another one for the other room as they weren’t even down at reception, as theirs wasn’t due until after ours, the receptionist wouldn’t allow this. So that taxi stood empty while we waited for ours. Ours arrived 12 mins later and still the other taxi was empty. No apologies for the receptionist not booking in first place and not a good attitude in terms of trying to rectify.

Posted by on 11 Dec 2021

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Comment from Hotel Management

12 Dec 2021 by Copthorne Hotel Newcastle

Thank you for staying with us, we appreciate your feedback. Please accept our apologies on the above matter which will be investigated. Kind regards, Copthorne Hotel Newcastle

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel Newcastle. The hotel can provide concierge services and wedding services. Parking is available for a fee. This Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 6 levels
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Newcastle Central Station (1.4 km / 0.8 mi)
  • Metro station: Central Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Newcastle offers 156 accommodations with a safe and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Quay 7 Restaurant – This restaurant serves breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in starts at 4 PM on Saturdays and Sundays.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 10.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Newcastle
  • Copthorne Hotel Newcastle Newcastle-upon-Tyne
  • Copthorne Newcastle
  • Copthorne Newcastle Hotel
  • Copthorne Newcastle Newcastle-upon-Tyne
  • Hotel Copthorne Newcastle
  • Newcastle Copthorne
  • Newcastle Copthorne Hotel
  • Newcastle Hotel Copthorne
  • Copthorne Newcastle
  • Copthorne Hotel Newcastle Hotel
  • Copthorne Hotel Newcastle Newcastle-upon-Tyne
  • Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.