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"Only issue was room was too warm and window did not appear to open or radiator have an operating valve to turn off. " More

By a verified traveller on Sat 08 Feb 2020

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Hotel Description

Our customers tell us they enjoy County Hotel's good location. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1874, this 4-star hotel has 114 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and ironing boards
  • Free WiFi
  • Enjoy British cuisine while dining at The RendezVous Bar & Rest
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, laundry facilities and a lift
  • On-site recreation includes a fitness centre
  • Guests like the breakfast and bar
  • Steps from O2 Academy Newcastle and 10 minutes on foot from St. James' Park

Presidential Suite (West Wing)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

City Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

County Hotel ratings based on 31 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for County Hotel

Everyone (9) Couples (10) Business (1) Family (5) Friends (3) Other (1)
4 out of 5
Only issue was room was too warm and window did not appear to open or radiator have an operating valve to turn off.

Posted by on 8 Feb 2020

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5 out of 5
Had a lovely stay at the county hotel. It’s looking a lot nicer since it’s been refurbished. The staff we excellent and couldn’t fault the breakfast. The Only small issue was the bathroom sink tap not close enough to the sink and difficult to wash your hands, bad design.

Posted by on 27 Jan 2020

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5 out of 5
Good location opposite station, therefore no queue for taxi's. Best bit is the staff, very helpful.

Posted by on 9 Sep 2019

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4 out of 5

Posted by on 22 Aug 2019

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Comment from Hotel Management

28 Aug 2019 by Natalie

Good afternoon Hope everything was satisfactory with you stay

5 out of 5
Reception manager AMAZING and loved my room. Service fantastic and small gym fit for purpose. LOVED my stay ill be back x

Posted by on 1 Aug 2019

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Comment from Hotel Management

2 Aug 2019 by Reservations

Thank you

3 out of 5

Posted by on 30 May 2019

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Comment from Hotel Management

17 Jun 2019 by Momena

Thank you

5 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Reservations

Hi, Thank for your taking your time and sending through your positive feedback. Kind Regards

4 out of 5
Great location staff excellent breakfast nice with good choice

Posted by on 17 Feb 2019

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Comment from Hotel Management

3 Apr 2019 by Reservations

Hi, Thank for your taking your time and sending through your positive feedback. Kind Regards

5 out of 5
Nice hotel very close to railway station, clean and comfortable

Posted by on 5 Feb 2019

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Comment from Hotel Management

3 Apr 2019 by Reservations

Hi, Thank for your taking your time and sending through your positive feedback. Kind Regards

2 out of 5
Heating not working in the room, given electric panel heater. Thin walls and creeky floors. Main floor was well looked after but rooms need updating. Nice big comfortable king bed

Posted by on 12 Feb 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly County Hotel also features a fitness centre, laundry facilities, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 114 guestrooms or units
  • 5 levels
  • 10 conference rooms
  • Built in 1874
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (18.4 km / 11.4 mi)
  • Train station: Newcastle Central Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

County Hotel offers 114 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

The RendezVous Bar & Rest – This restaurant specialises in British cuisine and only serves dinner.Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property will place a debit or credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • County Hotel Newcastle-upon-Tyne
  • County Hotel Hotel
  • County Hotel Newcastle-upon-Tyne
  • County Hotel Hotel Newcastle-upon-Tyne
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.