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"Only issue was room was too warm and window did not appear to open or radiator have an operating valve to turn off. " More

By a verified traveller on Sat 08 Feb 2020

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Presidential Suite (West Wing)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

City Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy County Hotel's good location. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1874, this 4-star hotel has 114 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and ironing boards
  • Free WiFi
  • Enjoy British cuisine while dining at The Hudson Bar&Resturant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the location
  • Steps from O2 Academy Newcastle and 10 minutes on foot from St. James' Park

County Hotel ratings based on 30 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for County Hotel

Everyone (8) Couples (10) Business (1) Family (5) Friends (3) Other (1)
4 out of 5
Only issue was room was too warm and window did not appear to open or radiator have an operating valve to turn off.

Posted by on 8 Feb 2020

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5 out of 5
Had a lovely stay at the county hotel. It’s looking a lot nicer since it’s been refurbished. The staff we excellent and couldn’t fault the breakfast. The Only small issue was the bathroom sink tap not close enough to the sink and difficult to wash your hands, bad design.

Posted by on 27 Jan 2020

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5 out of 5
Good location opposite station, therefore no queue for taxi's. Best bit is the staff, very helpful.

Posted by on 9 Sep 2019

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4 out of 5

Posted by on 22 Aug 2019

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Comment from Hotel Management

28 Aug 2019 by Natalie

Good afternoon Hope everything was satisfactory with you stay

5 out of 5
Reception manager AMAZING and loved my room. Service fantastic and small gym fit for purpose. LOVED my stay ill be back x

Posted by on 1 Aug 2019

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Comment from Hotel Management

2 Aug 2019 by Reservations

Thank you

3 out of 5

Posted by on 30 May 2019

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Comment from Hotel Management

17 Jun 2019 by Momena

Thank you

5 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Reservations

Hi, Thank for your taking your time and sending through your positive feedback. Kind Regards

4 out of 5
Great location staff excellent breakfast nice with good choice

Posted by on 17 Feb 2019

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Comment from Hotel Management

3 Apr 2019 by Reservations

Hi, Thank for your taking your time and sending through your positive feedback. Kind Regards

5 out of 5
Nice hotel very close to railway station, clean and comfortable

Posted by on 5 Feb 2019

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Comment from Hotel Management

3 Apr 2019 by Reservations

Hi, Thank for your taking your time and sending through your positive feedback. Kind Regards

2 out of 5
Heating not working in the room, given electric panel heater. Thin walls and creeky floors. Main floor was well looked after but rooms need updating. Nice big comfortable king bed

Posted by on 12 Feb 2018

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Renovations + Closures

This property is closed from 5 November 2020 to 16 May 2021 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly County Hotel also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 114 guestrooms or units
  • 5 levels
  • 10 conference rooms
  • Built in 1874
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (18.4 km / 11.4 mi)
  • Train station: Newcastle Central Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

County Hotel offers 114 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

The Hudson Bar&Resturant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • County Hotel Newcastle-upon-Tyne
  • County Hotel Hotel
  • County Hotel Newcastle-upon-Tyne
  • County Hotel Hotel Newcastle-upon-Tyne
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.