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4.5 out of 5

"We like all of it and we will be coming back the food was good and the swimming pool was good to " More

By a verified traveller on Sat 17 Aug 2019

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Hotel Description

Our customers tell us they enjoy Hilton Newcastle Gateshead's good location. During your stay, you're just a quick walk from Sage Gateshead. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2003, this 4-star hotel has 254 rooms over 6 floors. Each room includes amenities such as a flat-screen TV and an MP3 docking station.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and flat-screen TVs
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Steps from Sage Gateshead and 7 minutes on foot from Gateshead Millennium Bridge
  • Cats and dogs welcome for a fee (restrictions apply)

Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£60* Per night/room 2 Jul - 3 Jul

Executive Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Newcastle Gateshead ratings based on 17 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Newcastle Gateshead

Everyone (11) Couples (3) Business (1) Family (1)
5 out of 5

Posted by on 18 Dec 2019

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5 out of 5
We like all of it and we will be coming back the food was good and the swimming pool was good to

Posted by on 17 Aug 2019

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4 out of 5
Clean, comfortable and good location. Rooms spacious and the staff were very helpful. The city centre only a 15 minute walk. Lovely views of the waterside and bridges

Posted by on 4 May 2019

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5 out of 5

Posted by on 16 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Kay Moorhead

Thank you for your review

5 out of 5

Posted by on 16 Apr 2019

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5 out of 5

Posted by on 11 Feb 2019

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4 out of 5
Nice hotel, lovely staff, breakfast excellent. My only issue is the stained carpet in the bedroom other than that I would certainly stay there again.

Posted by , from Middlesbrough on 20 Oct 2018

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5 out of 5

Lovely

We love this hotel. It is the best hilton we have stayed in. Customer care is always there and not in a way which has been learned by rote, but you feel that personal connection. Obviously there is the view and the comfort as well

Posted by , from yorkshire on 10 Oct 2017

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5 out of 5

Fantastic

Love this hotel. Great views, great staff. Really close to centre and the quayside

Posted by , from yorks on 31 Mar 2017

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5 out of 5

Nice Hotel - Close to Quayside

Great location and parking available. Nice rooms and polite staff.

Posted by , from UK on 27 Mar 2017

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About the Hilton Newcastle Gateshead

Location Bottle Bank, Gateshead, England NE8 2AR

Renovations + Closures

This property is closed from 24 March 2020 to 14 June 2020 (dates subject to change).

Property Features

Hilton Newcastle Gateshead offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 3365 square feet (313 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Newcastle Gateshead. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Gateshead hotel.

  • 1 building
  • 254 guestrooms or units
  • 6 levels
  • 3365 sq ft of conference space
  • 313 sq. m of conference space
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (19.3 km / 12 mi)
  • Train station: Manors Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Newcastle Gateshead offers 254 forms of accommodation with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Electric kettle
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Windows on the Tyne – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 31 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 14 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Gateshead Newcastle
  • Hilton Newcastle
  • Hilton Newcastle Gateshead
  • Hilton Newcastle Gateshead Hotel
  • Hilton Newcastle Hotel Gateshead
  • Gateshead Hilton
  • Hilton Gateshead
  • Hilton International Gateshead
  • Hilton Newcastle Gateshead Hotel Gateshead
  • Hilton Newcastle Gateshead Hotel
  • Hilton Newcastle Gateshead Gateshead
  • Hilton Newcastle Gateshead Hotel Gateshead

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.