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4.5 out of 5

"We like all of it and we will be coming back the food was good and the swimming pool was good to " More

By a verified traveller on Sat 17 Aug 2019

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£59* Per night/room 6 Jun - 7 Jun

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Hilton Newcastle Gateshead's good location. During your stay, you're just a quick walk from Sage Gateshead. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2003, this 4-star hotel has 254 rooms over 6 floors. Each room includes amenities such as a flat-screen TV and an MP3 docking station.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and flat-screen TVs
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Steps from Sage Gateshead and 7 minutes on foot from Gateshead Millennium Bridge
  • Cats and dogs welcome for a fee (restrictions apply)

Hilton Newcastle Gateshead ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Newcastle Gateshead

Everyone (11) Business (1) Couples (3) Family (1)
5 out of 5

Posted by on 18 Dec 2019

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5 out of 5
We like all of it and we will be coming back the food was good and the swimming pool was good to

Posted by on 17 Aug 2019

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4 out of 5
Clean, comfortable and good location. Rooms spacious and the staff were very helpful. The city centre only a 15 minute walk. Lovely views of the waterside and bridges

Posted by on 4 May 2019

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5 out of 5

Posted by on 16 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Kay Moorhead

Thank you for your review

5 out of 5

Posted by on 16 Apr 2019

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5 out of 5

Posted by on 11 Feb 2019

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4 out of 5
Nice hotel, lovely staff, breakfast excellent. My only issue is the stained carpet in the bedroom other than that I would certainly stay there again.

Posted by , from Middlesbrough on 20 Oct 2018

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5 out of 5

Lovely

We love this hotel. It is the best hilton we have stayed in. Customer care is always there and not in a way which has been learned by rote, but you feel that personal connection. Obviously there is the view and the comfort as well

Posted by , from yorkshire on 10 Oct 2017

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5 out of 5

Fantastic

Love this hotel. Great views, great staff. Really close to centre and the quayside

Posted by , from yorks on 31 Mar 2017

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5 out of 5

Nice Hotel - Close to Quayside

Great location and parking available. Nice rooms and polite staff.

Posted by , from UK on 27 Mar 2017

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About the Hilton Newcastle Gateshead

Location Bottle Bank, Gateshead, England NE8 2AR

Renovations + Closures

This property is closed from 8 January 2021 to 31 January 2021 (dates subject to change).

Property Features

Hilton Newcastle Gateshead offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 3365 square feet (313 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Newcastle Gateshead. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Gateshead hotel.

  • 1 building
  • 254 guestrooms or units
  • 6 levels
  • 3365 sq ft of conference space
  • 313 sq. m of conference space
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (13.1 km / 8.2 mi)
  • Train station: Newcastle Central Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Newcastle Gateshead offers 254 forms of accommodation with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Electric kettle
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10 AM and at the weekend from 8:00 AM to 11 AM.

Windows on the Tyne – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 31 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.00 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 14 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Gateshead Newcastle
  • Hilton Newcastle
  • Hilton Newcastle Gateshead
  • Hilton Newcastle Gateshead Hotel
  • Hilton Newcastle Hotel Gateshead
  • Gateshead Hilton
  • Hilton Gateshead
  • Hilton International Gateshead
  • Hilton Newcastle Gateshead Hotel Gateshead
  • Hilton Newcastle Gateshead Hotel
  • Hilton Newcastle Gateshead Gateshead
  • Hilton Newcastle Gateshead Hotel Gateshead

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.