Skip to main content
Beginning of main content
4.6 out of 5

"Eating area not great for evening meals, to 'canteen' looking, no privacy " More

By a verified traveller on Wed 12 Feb 2020

Enter dates to see availability

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£39* Per night/room 29 May - 30 May

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel. During your stay, you'll be within walking distance of Intu. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 134 rooms over 5 floors. All rooms offer free WiFi and sofa beds.

  • All accommodations offer sofa beds, flat-screen TVs and coffee makers
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Great Room louge
  • Amenities include free newspapers in reception, a front-desk safe and a meeting room
  • Guests have great things to say about the proximity to public transport and the convenient parking
  • Just a 1-minute drive from Intu and 11 minutes from Chinatown
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel ratings based on 26 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel

Everyone (17) Couples (5) Family (3)
4 out of 5

Posted by on 24 Jun 2021

Was this review helpful to you?
Comment from Hotel Management

10 Jul 2021 by Katie Taylor | Team Leader

Hi, Thank you for taking the time to review your stay. We hope to see you again in the future. Kind regards,

3 out of 5
Eating area not great for evening meals, to 'canteen' looking, no privacy

Posted by , from East Lothian on 12 Feb 2020

Was this review helpful to you?
5 out of 5
Afine place to stay, no problems, nice breakfast, nice room

Posted by on 10 Oct 2019

Was this review helpful to you?
5 out of 5
Nice hotel and staff, close to Metro centre train or bus into Newcastle,ample breakfast

Posted by on 30 Sep 2019

Was this review helpful to you?
5 out of 5

Posted by on 5 Sep 2019

Was this review helpful to you?
5 out of 5

Posted by on 9 Jul 2019

Was this review helpful to you?
5 out of 5
Very friendly and helpful staff hope to see you guys again

Posted by on 7 Jul 2019

Was this review helpful to you?
4 out of 5
very close to metro centre and access to A1 north and south great.Bed wasn't great quite uncomfortable.

Posted by on 10 May 2019

Was this review helpful to you?
Comment from Hotel Management

31 May 2019 by katie

Thank you for taking the time to review your recent stay with us. We hope to see you again soon.

4 out of 5
The hotel was pleasing enough however the bathroom/toilet not cleaned properly. Also do not like restaurant open to the reception area.

Posted by on 7 May 2019

Was this review helpful to you?
Comment from Hotel Management

31 May 2019 by katie

Thank you for taking the time to review your recent stay with us. We hope to see you again soon.

5 out of 5
Excellent parking. Beds comfortable. Hotel foyer welcoming

Posted by on 24 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

31 May 2019 by katie

Thank you for taking the time to review your recent stay with us. We hope to see you again soon.

About the Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel

Location Clasper Way, Newcastle-upon-Tyne, England NE16 3BE

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel also features vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: MetroCentre Station (1.4 km / 0.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel offers 134 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Flat-screen television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free continental breakfast daily.

Great Room louge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Hotel Holiday Inn Express Newcastle - Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metrocentre
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre
  • Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle Metro Centre an IHG Hotel
  • Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel Hotel

You should know

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.ebookers.com/Newcastle-upon-Tyne-Hotels-Holiday-Inn-Express-Newcastle---Metro-Centre,-an-IHG-Hotel.h1287621-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Newcastle-upon-Tyne-Hotels-Holiday-Inn-Express-Newcastle---Metro-Centre,-an-IHG-Hotel.h1287621-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Newcastle-upon-Tyne-Hotels-Holiday-Inn-Express-Newcastle---Metro-Centre,-an-IHG-Hotel.h1287621-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.