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4.5 out of 5

"Eating area not great for evening meals, to 'canteen' looking, no privacy " More

By a verified traveller on Wed 12 Feb 2020

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Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£41* Per night/room 3 Apr - 4 Apr

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Accessible, Non Smoking (Wheelchair)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room (Bed type assigned at Check-In)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Newcastle - Metro Centre. During your stay, you'll be within walking distance of Intu. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 134 rooms over 5 floors. All rooms offer free WiFi and sofa beds.

  • All rooms offer sofa beds, flat-screen TVs and coffee/tea makers
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Great Room louge
  • Amenities include free newspapers in reception, a front-desk safe and meeting rooms
  • Guests have great things to say about the proximity to shopping and the convenient parking
  • Just a 1-minute drive from Intu and 12 minutes from Chinatown
  • Pets welcome for a fee

Holiday Inn Express Newcastle - Metro Centre ratings based on 26 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Newcastle - Metro Centre

Everyone (16) Couples (5) Family (3) Friends (1)
3 out of 5
Eating area not great for evening meals, to 'canteen' looking, no privacy

Posted by , from East Lothian on 12 Feb 2020

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5 out of 5
Afine place to stay, no problems, nice breakfast, nice room

Posted by on 10 Oct 2019

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5 out of 5
Nice hotel and staff, close to Metro centre train or bus into Newcastle,ample breakfast

Posted by on 30 Sep 2019

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5 out of 5

Posted by on 5 Sep 2019

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5 out of 5

Posted by on 9 Jul 2019

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5 out of 5
Very friendly and helpful staff hope to see you guys again

Posted by on 7 Jul 2019

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4 out of 5
very close to metro centre and access to A1 north and south great.Bed wasn't great quite uncomfortable.

Posted by on 10 May 2019

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Comment from Hotel Management

31 May 2019 by katie

Thank you for taking the time to review your recent stay with us. We hope to see you again soon.

4 out of 5
The hotel was pleasing enough however the bathroom/toilet not cleaned properly. Also do not like restaurant open to the reception area.

Posted by on 7 May 2019

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Comment from Hotel Management

31 May 2019 by katie

Thank you for taking the time to review your recent stay with us. We hope to see you again soon.

5 out of 5
Excellent parking. Beds comfortable. Hotel foyer welcoming

Posted by on 24 Apr 2019

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Comment from Hotel Management

31 May 2019 by katie

Thank you for taking the time to review your recent stay with us. We hope to see you again soon.

3 out of 5

Posted by on 9 Mar 2019

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Comment from Hotel Management

8 Apr 2019 by hotel team

Thank you for taking the time to review your recent stay with us. We hope to see you again.

About the Holiday Inn Express Newcastle - Metro Centre

Location Clasper Way, Newcastle-upon-Tyne, England NE16 3BE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Holiday Inn Express Newcastle - Metro Centre also features vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (12.4 km / 7.7 mi)
  • Train station: MetroCentre Station (1.5 km / 0.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Newcastle - Metro Centre offers 134 forms of accommodation with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Flat-screen television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Great Room louge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Hotel Holiday Inn Express Newcastle - Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metrocentre
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre
  • Express Newcastle Metro Centre

You should know

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.