"Comfortable bed. Very clean. Staff very friendly and helpful. Only grumble are the bedroom doors which slam shut very loudly which if you are a light ... " More
9 Mar 2021 by Alina, Front office manager
Dear guest, I would like to personally thank you for taking the time to tell us about your experience at Holiday Inn Newcastle - Jesmond. I will certainly pass on your feedback to our team members. We hope that you will give us the opportunity to serve you again in the future. Sincerely,
21 Jan 2020 by Gavin - Front Office Shift Leader.
Thank you for the amazing feedback score! Please feel free to get in touch with us to let us know how we can do better! We look forward to seeing you again!
15 Sep 2019 by Rian - Front of House Supervisor
Dear Guest, Thank you for taking the time to provide us with your comments after your recent stay at Holiday Inn Newcastle - Jesmond. I apologise that the mattress was not up to our usual standards, I have passed your comments onto our Housekeeping Manager. I do hope this does not deter you from staying with us again. Kind Regards,
31 Aug 2019 by Rian - Front of House Supervisor
Dear Guest, Thank you for taking the time to provide us with your comments. I am disappointed to see your comments regarding breakfast, I have passed your comments on to our Food Service Manager. I do hope this does not deter you from staying with us again. Kind Regards,
3 Apr 2019 by Front of House Supervisor
Dear Sir/Madam, Thank you for taking the time to provide us with your comments after your recent stay at Holiday Inn Newcastle – Jesmond. We hope to welcome you back again soon. Kind regards, Bryony Front of House Supervisor
2 Apr 2017 by Kim R
Thank you for the great review, I hope we can welcome you back in the near future.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Holiday Inn Newcastle Jesmond, an IHG Hotel also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Newcastle-upon-Tyne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Holiday Inn Newcastle Jesmond, an IHG Hotel offers 70 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Cable televisions are provided. Bathrooms include a shower and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast and lunch, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.