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"Basic clean room at the level you expect for a bargain price. Walls were a bit shabby with drill holes that needed patching up, and the bathroom fan s ... " More

By a verified traveller on Sun 29 Sep 2019

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Hotel Description

Our customers tell us they enjoy Hotel Express Newcastle Gateshead's good location. During your stay, you'll be within walking distance of Sage Gateshead. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge). This 2.5-star hotel has 19 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a vending machine and a shared microwave
  • Guests speak favourably about the location and the convenient parking
  • Just a 2-minute drive from Metro Radio Arena and a few minutes from Sage Gateshead

Twin Room, Shared Bathroom

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£32* Per night/room 28 Jun - 29 Jun

Double Room - En suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room - En suite

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Single Room, Shared Bathroom

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Triple Room - Shared Bathroom

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Triple Room - Shared Bathroom

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Hotel Express Newcastle Gateshead ratings based on 3 verified reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Express Newcastle Gateshead

Everyone (1) Couples (1) Family (1)
4 out of 5
Basic clean room at the level you expect for a bargain price. Walls were a bit shabby with drill holes that needed patching up, and the bathroom fan stayed on a long time after use which was loud when trying to sleep.

Posted by on 29 Sep 2019

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Comment from Hotel Management

23 Oct 2019 by Hotel Express Newcastle Gateshead.

Thank you for your feedback. As a concern of being up to date for providing best facilities to our guests, constantly small repair works take place at the hotel. It was due to the same reason that the holes were to be filled. The fan extractor works long to ensure that there is complete removal of any foul smell and the hot steam. Hotel Express would like to apologise for the inconvenience caused.

2 out of 5
Only one person working. Room and facilities very clean. En-suite shower not working, only discovered in the morning when I went to use. Had to use a shower room along the corridor. Nobody available to sort out. Very disappointed.

Posted by on 30 Jun 2019

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Comment from Hotel Management

20 Aug 2019 by Brandon

Dear Guest, we regret to hear you had issues with your stay, we are sorry to hear that you did not fully enjoy your time with us, All our staff ( 24/7, 3 to 4 different staff every day) are well trained to handle any issues immediately, but on this occasion we are sorry we did not achieve that standard, but we will make sure this wont happened in future . We aim to have every guest enjoy their stay to the full, thank you for choosing to stay here at Hotel Express Newcastle, we look forward to seeing you again soon, Reservation Manager .

1 out of 5

Posted by on 2 Feb 2020

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Comment from Hotel Management

15 Feb 2020 by Reservations Team

Thank you for your review, we hope you have a better experience next time you stay with us.

About the Hotel Express Newcastle Gateshead

Location Cuthbert St, Gateshead, England NE8 1AF

Property Features

As a guest of Hotel Express Newcastle Gateshead, you'll find vending machine, a garden, and express check-in. WiFi is free in public spaces. The business-friendly Hotel Express Newcastle Gateshead also features room service (during limited hours), express check-out, and a safe deposit box at the front desk. Free self parking is available. Smoking is allowed in designated areas at this Gateshead hotel.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Dunston Station (2.3 km / 1.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Express Newcastle Gateshead offers 19 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 17

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds. Parties and events are allowed on site.  Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds. Parties and events are allowed on site.

  • Events/parties allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 7 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Express Ltd. Gateshead
  • Express Ltd. Gateshead
  • Express Ltd.
  • Hotel Express Newcastle
  • Express Newcastle Gateshead
  • Hotel Hotel Express Newcastle Gateshead Gateshead
  • Gateshead Hotel Express Newcastle Gateshead Hotel
  • Hotel Hotel Express Newcastle Gateshead
  • Hotel Express Newcastle Gateshead Gateshead
  • Express Newcastle
  • Hotel Express Ltd.
  • Express Newcastle Gateshead
  • Hotel Express Newcastle Gateshead Hotel
  • Hotel Express Newcastle Gateshead Gateshead
  • Hotel Express Newcastle Gateshead Hotel Gateshead
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.