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4.3 out of 5

"Maintenance work ongoing so no restaurant/full English breakfast available " More

By a verified traveller on Sun 29 Jan 2023

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£56* Per night/room 24 Mar - 25 Mar

Premium Room, 1 King Bed, Balcony (Furnished Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Balcony (Furnished Balcony)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Indigo Newcastle, an IHG Hotel's central location. During your stay, you're just a quick walk from O2 Academy Newcastle. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the central location
  • Within a 15-minute walk of St. James' Park and University of Newcastle-upon-Tyne

Hotel Indigo Newcastle, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Newcastle, an IHG Hotel

Everyone (6) Couples (7) Family (1) Other (1)
4 out of 5
Maintenance work ongoing so no restaurant/full English breakfast available

Posted by on 29 Jan 2023

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Comment from Hotel Management

30 Jan 2023 by Reservations

Hi Sheila,Thank you for taking the time to leave some feedback regarding your recent stay.I'm glad to see that you would rate your stay highly despite the maintenance work in the restaurant.Hopefully we will see you again once everything is back up and running.Kindest regards,Freya

4 out of 5

Posted by on 22 May 2022

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5 out of 5

Posted by on 25 Jul 2020

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Comment from Hotel Management

29 Jul 2020 by Emma

Dear Guest, Thank you for choosing to stay with us and for taking the time to leave a review. Kind Regards, Reservations

5 out of 5
Really central hotel and next to The O2 Academy. Also near to train station and Weatherspoons. Really friendly staff

Posted by on 17 Feb 2019

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3 out of 5
Nice hotel, Shame staff felt it appropriate to hassle me for payment despite being a regular client and not being anywhere near as helpful as they had been in the past. Won’t be returning. Hotel du vin is a lot better all round

Posted by on 29 Jan 2019

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4 out of 5
Large room very clean. Only one small window quite high with a view you wouldn’t want to see. Everything worked although a few things were a bit tired. Smart rather than welcoming styling but free soft drinks etc in the minibar. Staff very helpful. Restaurant ok rather than outstanding and food prices high.

Posted by , from Exeter UK on 15 Apr 2018

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4 out of 5

Excellent hotel for a city break

Pros: Decor
Cons: Room doors banging when closed, especially at 5am
Location: Ideal for a night out at City Hall
Good value for money for an overnight stay. Excellent choice offered for breakfast.

Posted by on 4 Feb 2018

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5 out of 5

Gorgeous hotel close to shop's

Gorgeous hotel in the perfect location. It's close to all shops,restaurants and nightclubs. The room was a great size spotless bedroom and en suite , bed was the perfect size and so comfortable. Staff where so helpful and friendly also extremely welcoming nothing was to much trouble Will definitely be returning for a longer duration.

Posted by on 17 Aug 2017

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5 out of 5

NICE HOTEL

ROOMS WERE VERY COLD NO HEATING BUT THE BAR STAFF WERE VERY GOOD

Posted by , from HULL on 25 Mar 2017

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4 out of 5

Very good

Nice room, newly converted hotel. Shower excellent. Staff helpful. Room was a little cold but once I worked out how the aircon worked it was fine. Breakfast slightly underwhelming, the tablecloths were brown plastic material which looked cheap. Cooked items were fine, esp the mushrooms.

Posted by on 6 Jan 2016

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About the Hotel Indigo Newcastle, an IHG Hotel

Location 2/8 Fenkle Street, Newcastle-upon-Tyne, England NE1 5XU

Renovations + Closures

The following facilities or services will be unavailable from January 1 2024 to March 31 2024 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

The property will be renovating from 1 January 2024 to 31 March 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue
  • Front desk
  • Lobby

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Indigo Newcastle, an IHG Hotel also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Newcastle Central Station (1.1 km / 0.7 mi)
  • Metro station: Central Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo Newcastle, an IHG Hotel offers 148 air-conditioned accommodations with computers and a safe. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Computer
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Grainger Bar & Restaurant – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Grainger Lounge – This lobby lounge serves breakfast, lunch, dinner and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12 to 16.95 per person
  • Self-parking fee: GBP 14 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Newcastle
  • Indigo Newcastle
  • Indigo Newcastle Newcastle-upon-Tyne
  • Newcastle Hotel Indigo
  • Hotel Indigo Newcastle
  • Indigo Newcastle, An Ihg
  • Hotel Indigo Newcastle an IHG Hotel
  • Hotel Indigo Newcastle, an IHG Hotel Hotel
  • Hotel Indigo Newcastle, an IHG Hotel Newcastle-upon-Tyne
  • Hotel Indigo Newcastle, an IHG Hotel Hotel Newcastle-upon-Tyne

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.