"All staff at the hotel were very friendly and polite. The room and the hotel itself was nice and clean. The room was generously stocked with tea, coff ... " More
1 Nov 2021 by Guest Services
Thank you for your review.
12 Oct 2021 by Guest Services
Thank you for your review.
12 Oct 2021 by Guest Services
Thank you for your review, we appreciate your feedback. As a way to manage expectations and be transparent with our guests we have now separated the Accessible Suite meaning this is specifically booked by our guests, this ensures that you have the option of which rooms are booked. We hope to welcome you to the hotel again in the future!
14 Nov 2017 by Izzy
Thank you for your kind words they are appreciated by us all we look forward to welcoming you back in the future Kind regards Izzy
The following facilities are closed on Sunday, Monday and Tuesday:
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Jesmond Dene House. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Newcastle-upon-Tyne hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking
Jesmond Dene House offers 40 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Fern – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
