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"A bit sceptical after reading reviews, but our room overlooking the river was amazing. Staff are friendly, and the location is fantastic. Would stay a ... " More

By a verified traveller on Sat 21 Apr 2018

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Hotel Description

The quiet rooms at Jurys Inn Newcastle Quayside get good marks from our customers. During your stay, you're just a quick walk from BALTIC Centre for Contemporary Art. Free WiFi in public areas, a restaurant and a bar are available. Built in 2011, this 3.5-star hotel has 203 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at Riverside Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, meeting rooms and laundry facilities
  • Guests speak favourably about the value of their stay and the central location
  • Just a 3-minute walk from BALTIC Centre for Contemporary Art and 4 minutes on foot from Gateshead Millennium Bridge

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£45* Per night/room 27 Oct - 28 Oct

Standard Twin Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Executive Super King Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room, River View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Jurys Inn Newcastle Quayside ratings based on 22 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jurys Inn Newcastle Quayside

Everyone (8) Couples (9) Business (1) Family (2) Friends (2)
2 out of 5

Posted by on 17 May 2019

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5 out of 5
Great views, easy access, staff amazing,food tasty

Posted by on 4 May 2019

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Comment from Hotel Management

10 May 2019 by General Manager

Dear Anonymous, Thank you for taking the time to share your invaluable feedback with us via a review. I was disappointed to learn of the poor experience you had in our hotel and must offer my sincere apologies. Our team are dedicated to ensuring that all of our guests feel cared for, valued and respected and I am very sorry that we failed to deliver that service. Your feedback has been shared with the management team at the hotel regarding your experience and they have asked that their apologies be linked with mine. We hope that despite the disappointments of this experience, that we have the pleasure of welcoming you back again in the future. Kind Regards Gary Taylor General Manager

4 out of 5
We booked an executive room,but the air con didn’t work,we were allocated a second room,but the toilet wouldn’t flush,apart form those issues,it was a nice stay.

Posted by on 28 Feb 2019

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Comment from Hotel Management

12 Apr 2019 by General Manager

Dear Anonymous, Thank you for taking the time to share your invaluable feedback with us via a review. I was disappointed to learn of the poor experience you had in our hotel and must offer my sincere apologies. Our team are dedicated to ensuring that all of our guests feel cared for, valued and respected and I am very sorry that we failed to deliver that service. Your feedback has been shared with the management team at the hotel regarding your experience and they have asked that their apologies be linked with mine. We hope that despite the disappointments of this experience, that we have the pleasure of welcoming you back again in the future. Kind Regards Gary Taylor General Manager

2 out of 5

Posted by on 14 Jan 2019

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4 out of 5

Lovely hotel,

A bit sceptical after reading reviews, but our room overlooking the river was amazing. Staff are friendly, and the location is fantastic. Would stay again!

Posted by on 21 Apr 2018

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4 out of 5

value for money

Good quality, reasonably priced hotel in great, central position on quayside. Would definately stay again

Posted by , from Lanarkshire on 18 Dec 2017

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4 out of 5
Stayed in this hotel couple of times now, Staff very friendly and helpful and rooms always clean. Great location on quayside and walking distance to the centre.

Posted by on 8 Feb 2017

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5 out of 5
Great stay, couldn't have chosen a better place to stay.

Posted by on 11 Sep 2016

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5 out of 5

Great location next to millennium bridge

A very clean and new hotel with a excellent location

Posted by , from r on 7 Jul 2016

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4 out of 5

Lovely hotel

Really nice hotel with excellent views from room of millennium bridge. Good location. Nice and quiet. Guaranteed a good nights sleep. Bar was expensive but hotels generally are. Staff really friendly. Would def stay again.

Posted by on 7 Mar 2016

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About the Jurys Inn Newcastle Quayside

Location South Shore Road, Gateshead, England NE8 3AE

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Jurys Inn Newcastle Quayside also features a terrace, coffee/tea in common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Gateshead hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 4 levels
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (13.3 km / 8.3 mi)
  • Train station: Newcastle Central Station (2.4 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Jurys Inn Newcastle Quayside offers 203 forms of air-conditioned accommodation with a safe and coffee/tea makers. 28-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Riverside Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special terms and conditions apply for group bookings. For more information, guests may contact the hotel using contact details provided in the confirmation e-mail received after booking via this website.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 per person (approximately)
  • Self-parking fee: GBP 6.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jurys Gateshead Newcastle
  • Jurys Inn Gateshead Newcastle
  • Jurys Inn Newcastle Gateshead Quays
  • Jurys Inn Newcastle Quays
  • Jurys Inn Quays
  • Jurys Newcastle Gateshead Quays
  • Jurys Newcastle Quays
  • Jurys Inn Newcastlegateshead Quays Hotel Gateshead
  • Jurys Inn Newcastle Quayside Gateshead
  • Jurys Newcastle Quayside Gateshead
  • Jurys Newcastle Quayside
  • Jurys castle Quaysi Gateshead
  • Jurys Inn Newcastle Quayside Hotel
  • Jurys Inn Newcastle Quayside Gateshead
  • Jurys Inn Newcastle Quayside Hotel Gateshead

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.