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4.3 out of 5

"Newcastle Marriott staff went above and beyond. The room was a bit outdated and pillows were just too soft we could have done with a USB port near the ... " More

By a verified traveller on Sun 22 Aug 2021

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Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£56* Per night/room 1 Oct - 2 Oct

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Delta Hotels by Marriott Newcastle Gateshead, you'll be connected to a shopping centre and within walking distance of Intu. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages, body wraps or facials at The Comfort Zone
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Intu and 7 minutes from Life Science Centre

Delta Hotels by Marriott Newcastle Gateshead ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Delta Hotels by Marriott Newcastle Gateshead

Everyone (11) Couples (4) Family (5)
5 out of 5

Posted by on 24 Feb 2023

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1 out of 5

Posted by on 17 Dec 2021

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5 out of 5

Posted by on 13 Oct 2021

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5 out of 5
Newcastle Marriott staff went above and beyond. The room was a bit outdated and pillows were just too soft we could have done with a USB port near the bedside, overall the hotel facilities were great.

Posted by on 22 Aug 2021

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4 out of 5

Posted by on 24 Apr 2021

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Comment from Hotel Management

5 May 2021 by Reception

Thanks you for your kind review

5 out of 5
We're visited the property many times over the years, the rooms are clean comfy and spacoius, facilities in the hotel are excellent

Posted by on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Chris D

Good morning, Thank you for kindly taking the time to review Newcastle Gateshead Marriott Hotel MetroCentre, and we look forward to welcoming you back in the near future. Kindest regards, Chris Dodgson Front Desk Night Manager

4 out of 5
Reported a big issue with bathroom sink in room just after check in, blockage leaking, stinking and wouldn’t drain, by checkout still not resolved despite 2 complaints. Really poor service in this aspect, very disappointed. Facilities good, health club great, food and drink all ok, however on the whole a let down

Posted by , from Kelso on 16 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Mikey G

Good morning, Thank you for kindly taking the time to review Newcastle Gateshead Marriott Hotel MetroCentre, and we look forward to welcoming you back in the near future. Kindest regards, Mikey G Front Desk Night Supervisor

4 out of 5
Right next door to Metro Centre. Loads of restaurants, cinema, supermarket. Easy access from A1 (if you manage to avoid one way system). Hotel is what you expect from Marriot. No surprises.

Posted by , from Sarajevo on 12 Feb 2020

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Comment from Hotel Management

15 Feb 2020 by mg

Good morning, Thank you for kindly taking the time to review Newcastle Gateshead Marriott Hotel MetroCentre, and we look forward to welcoming you back in the near future. Kindest regards, Mikey G Front Desk Night Supervisor

5 out of 5

Posted by on 26 Oct 2019

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Comment from Hotel Management

26 Oct 2019 by Faye

Good afternoon, Thank you for your feedback, we really appreciate for thoughts. We hope to see you again soon. King regards, Front desk

5 out of 5
I liked every thing the room the swimming and breakfast kids really enjoyed really kind staffs

Posted by on 20 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Faye

Good afternoon, Thank you for your kind words, we really appreciate your feedback. We hope to see you again soon. Kind regards, Front desk

About the Newcastle Gateshead Marriott Hotel Metrocentre

Location Marconi Way, MetroCentre, Newcastle, Gateshead, England NE11 9XF

Property Features

Delta Hotels by Marriott Newcastle Gateshead offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 9 meeting rooms are available. Event space at this hotel measures 5586 square feet (519 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly Delta Hotels by Marriott Newcastle Gateshead. Free self parking is available. This 4-star Gateshead hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 5586 sq ft of conference space
  • 519 sq. m of conference space
  • Built in 1989
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: MetroCentre Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Delta Hotels by Marriott Newcastle Gateshead offers 150 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Cast Iron Bar & Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

Spa Services

The Comfort Zone has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open selected days.

  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Gateshead Newcastle
  • Marriott Hotel Metrocentre
  • Metrocentre Marriott Hotel
  • Newcastle Gateshead Marriott Hotel Metrocentre
  • Newcastle Gateshead Marriott Metrocentre
  • Newcastle Marriott Hotel Metrocentre
  • Newcastle Marriott Metrocentre
  • Marriott Gateshead
  • Newcastle Gateshead Marriott Hotel Metrocentre
  • Delta Hotels by Marriott Newcastle Gateshead Hotel
  • Delta Hotels by Marriott Newcastle Gateshead Gateshead
  • Delta Hotels by Marriott Newcastle Gateshead Hotel Gateshead

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.