"Staff were friendly and helpful . Room was clean and tidy. Would stay again. " More

By a verified traveller on Mon 30 Apr 2018

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Hotel Description

The public transport around Novotel Newcastle Airport gets good marks from our customers. During your stay, you'll be within walking distance of Kingston Park Stadium. Free WiFi in public areas, a restaurant and a fitness centre are available. This 3-star hotel has 126 rooms over 4 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with deep-soaking bathtubs, sofa beds and 24-hour room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre and a playground
  • Guests speak favourably about the pool and the value of their stay
  • 6 minutes by car from St. James' Park and 6 minutes from Tyne Bridge
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max
£38* Per night/room 22 Sep - 23 Sep

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Novotel Newcastle Airport ratings based on 13 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Newcastle Airport

Everyone (5) Couples (2) Business (3) Friends (1) Other (1)
5 out of 5
Friendly staff and good facilities. Enjoyed the pool.

Posted by on 16 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by M. White, Front Office Manager

Thank you for your kind review. I'm delighted you had a great stay and I can't wait to welcome you back again!

4 out of 5
Staff were friendly and helpful . Room was clean and tidy. Would stay again.

Posted by on 30 Apr 2018

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3 out of 5

Misleading

Pros: Nothing
Cons: Everything
Location: Handy for airport.
We booked an executive room,with executive lounge access,expecting that extra hotel experience, what we got was a cramped room,the lounge was a cold,uninviting,no beverages of any kind,and a few mix match seating.our in room tv only played radio,regardless of which button was pressed. I'm sorry but on this occassion our stay didn't reach a satisfactory standard.

Posted by , from cumbria on 30 Nov 2017

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5 out of 5

Very nice hotel very helpful staff

A lovely experience to stay at this most welcoming hotel, so far away from home. Very comfy bed and nice bathroom facilities. I would definitely stay again. I especially liked the executive service free taxi to the airport and the fact that there is a swimming pool for guests to use.

Posted by , from Torbay Area on 21 Nov 2016

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2 out of 5

Terrible service

Dinner was a farce. Service was terrible. We were forgotten and gave up on dessert ordered 40 minutes previously. No apology from the hotel. Won't use novotel gain.

Posted by , from north East on 18 Sep 2016

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4 out of 5

great hotel

great hotel near a retail park great rooms friendly staff £6 charged for parking per night the only negative

Posted by on 30 May 2015

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4 out of 5

good hotel

great hotel great friendly staff nice clean rooms £6.00 parking on top of room price per night a bit steep

Posted by on 30 May 2015

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4 out of 5

Lovely hotel

Stayed here one night as close to airport, had a swim and a sauna which was lovely. Rooms clean and comfortable , would stay again.

Posted by on 17 Sep 2014

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3 out of 5

Low cost but blood stains on towel should have been spotted by cleaners

Hotel was really low cost for what we got but we found a large blood stain down a towel. They did swap this within 10 mins of calling reception. There was also what looked like blood on the carpet of our room. On checkout the receptionist didn't ask how our stay was. Itthought this was a standard thing to ask on check out. The pool was nice but small so glad it was quiet. Room was large. Didn't try breakfast as it was almost £14 per person!

Posted by on 31 Mar 2014

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5 out of 5

Another regular stay

I've had the pleasure of staying at this hotel for the last few weeks and I am very pleased with the overall quality of this hotel. The rooms are great, the facilities including the gym, sauna and pool are great and the restaurant food (and breakfasts) all 1st rate. All in all a great choice of hotel

Posted by on 15 Apr 2013

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square metres). A round-trip airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and a BBQ are also featured at the business-friendly Novotel Newcastle Airport. Parking is available for a fee. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (5.6 km / 3.5 mi)
  • Train station: Manors Station (6.8 km / 4.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Newcastle Airport offers 126 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. This accommodation is furnished with single sofa beds. 26-inch LCD televisions come with digital channels. Bathrooms include a bath and shower with a deep soaking bath, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Novotel Newcastle Airport has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per night
  • Breakage deposit: GBP 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Airport shuttle fee: GBP 10.00 per vehicle (one-way)
  • Self-parking fee: GBP 6.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Newcastle Airport
  • Novotel Newcastle Airport Hotel
  • Novotel Newcastle Airport Hotel Newcastle-upon-Tyne
  • Novotel Newcastle Airport Newcastle-upon-Tyne
  • Novotel Newcastle Airport Hotel
  • Novotel Newcastle Airport Newcastle-upon-Tyne
  • Novotel Newcastle Airport Hotel Newcastle-upon-Tyne

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Novotel Newcastle Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.