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"its location to the utilita arenea and the town centre, however the hotel standard rooms are in need of updating " More

By a verified traveller on Wed 03 May 2023

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Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£53* Per night/room 19 Jun - 20 Jun

Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Royal Station Hotel's great location. During your stay, you're just a quick walk from Newcastle-upon-Tyne Arts Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Genting Casino Newcastle and Newcastle-upon-Tyne Arts Centre

Royal Station Hotel ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Station Hotel

Everyone (6) Couples (6)
3 out of 5
its location to the utilita arenea and the town centre, however the hotel standard rooms are in need of updating

Posted by on 3 May 2023

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Comment from Hotel Management

6 May 2023 by Christine

Thank you Rodney for taking the time to leave your feedback following your recent stay. We are pleased that you enjoyed our great city centre location.RegardsChristine

3 out of 5

Posted by on 22 Apr 2022

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1 out of 5

Posted by on 31 Oct 2021

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5 out of 5
No milk for tea and coffee making facilities

Posted by on 1 Oct 2021

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Comment from Hotel Management

1 Oct 2021 by Christine

Dear Steve, Thank you for taking the time to leave you feedback following your recent stay, We are very sorry to hear that there was no milk in your fridge, Had you let us know we could have arranged to get some sent to your room for you. Once again apologies for this. Best Wishes Christine

5 out of 5
Very convenient situation to the city centre and the staff are friendly and eager to help

Posted by on 30 Sep 2021

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Comment from Hotel Management

19 Oct 2021 by Christine

Thanks Gordon! Hope to see you again soon. Regards Christine

5 out of 5
Lovely hotel with a real oldie World feel about it

Posted by , from Lancashire on 16 Aug 2020

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Comment from Hotel Management

25 Aug 2020 by Christine

Thanks Andrew! Best Wishes Christine

4 out of 5
Great location in the city centre of Newcastle, steps from Central Train Station. Walking distance to bars and restaurants too numerous to mention. 15 minutes walking to St. James’s Park.

Posted by , from Liverpool on 30 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by Christine

Thank you Paul for your great feedback! So pleased to hear that you enjoyed your stay. Best Wishes Christine

4 out of 5
Central to everything only negative was the room was cold heating was poor

Posted by on 2 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Christine

Thank you for your feedback. Regards Christine

4 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by Christine

Thanks!

3 out of 5
We had a superior room,but I don’t know what the superior part was,? Our bathroom had a large frosted glass window,that showed every move you made in that room onto the street below,our dignity was on show. The bed could have been bigger, Breakfast wasn’t really hot.

Posted by on 26 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by Christine

Thank you for taking the time to leave your feedback following your recent stay. Regards Christine

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 26 December to 26 December:

  • Fitness facilities
  • Sauna
  • Swimming pool

The following facilities are closed for Christmas Day and New Year's Day:

  • Fitness facilities
  • Sauna
  • Swimming pool

Property Features

Royal Station Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Royal Station Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 145 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Newcastle Central Station (0.1 km / 0.1 mi)
  • Metro station: Central Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Royal Station Hotel offers 145 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 9:30 AM.

Empire Bistro – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel accepts small dogs which are fully trained. Dogs are not allowed in public areas. This property's policy is that pets may not be left unattended in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 9.99 to 12.95 for adults and from GBP 4.99 to 12.95 for children
  • Uncovered self-parking fee: GBP 15.00 per day
  • Nearby parking fee: GBP 17.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Station Hotel Hotel
  • Royal Station Hotel Newcastle-upon-Tyne
  • Royal Station Newcastle-upon-Tyne
  • Royal Station Hotel Hotel Newcastle-upon-Tyne

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.