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4.2 out of 5
Very good!
See all 18 ebookers Reviews

"Stayed here before rooms are quite small, feel hotel since last visit a few years ago is now looking quite tired & needs a refurb soon , for the money ... " More

By a verified traveller on Sat 25 Sep 2021

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Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£60* Per night/room 15 Oct - 16 Oct

Deluxe Twin Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed (Stair Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sandman Signature Newcastle Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandman Signature Newcastle Hotel

Everyone (11) Couples (4) Family (3)
3 out of 5
Stayed here before rooms are quite small, feel hotel since last visit a few years ago is now looking quite tired & needs a refurb soon , for the money there are much better hotels in Newcastle

Posted by on 25 Sep 2021

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Comment from Hotel Management

25 Sep 2021 by Gayle Currie - Front Office Manager

Dear Vicky, Just wanted to say a quick thank you for the recent review. We appreciate the feedback, and more importantly, love hearing you had a great time during your stay with us at the Sandman Signature Hotel Newcastle. Thanks again, Gayle Currie - Front Office Manager

3 out of 5
This was a junior suite for 3 adults.. Was definetly not suitable for 3, the king size bed was fab, but the small pull out sofa was tiny, when pulled out there was no room at all in adjoining room, the kitchen area was nice,had everything you needed

Posted by on 16 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by Guest Services

Hello Anonymous, Thank you for the recent review. We clearly missed the mark while you were here and we would appreciate the chance to re-earn your loyalty. Regards, Gayle Currie - Front Office Manager

5 out of 5

Posted by on 15 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by Guest Services

Thank you Anonymous, for taking the time to review your recent stay at the Sandman Signature Hotel Newcastle. We appreciate your loyalty and look forward to having you join us again. Kind regards, Gayle Currie - Front Office Manager.

4 out of 5
Great bar and fantastic location. Good value for the price we paid.

Posted by , from Durham on 17 Feb 2020

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Comment from Hotel Management

4 Mar 2020 by Guest Services

Good Evening Doug, I am glad that you enjoyed your stay with us and have passed your compliments onto the bar and the bar staff, who were pleased to hear you found the venue so pleasant. I hope we can welcome you back soon!

5 out of 5
Rooms were very nice, exactly as in the pictures. There is also a complimentary tea/coffee/hot chocolate machine in the lobby and ice machine on the top floor

Posted by on 12 Feb 2020

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Comment from Hotel Management

4 Mar 2020 by Guest Services

Good Evening Anonymous, thank you for taking time to leave this review, our complimentary coffee is a favourite among our guests and I am glad to see that this was something you took advantage of during your stay. Hopefully we can welcome you back to another great stay with us.

2 out of 5
Towels were dirty and not clean. Mattress was worst i’ve slept on .. half was hard then a slant and the other half was soft! Not good and sore back in the morning!! Hot choc downstairs ran out and didn’t have any to replace in machine. Upgraded to junior suite with sofabed - no sofabed!!

Posted by on 28 Jan 2020

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Comment from Hotel Management

3 Mar 2020 by Guest Services

Good Evening AJ, I am saddened and concerned to hear of the issues you faced during your stay, if you could please contact the hotel directly to discuss these issues further we would be most appreciative.

3 out of 5
Lovely hotel in a great location. Booked a king suite, which was a little less spacious than I expected with it not being open plan. The main issue is that room 118 is situated right behind the 2 elevator shafts and we were subjected to a long mechanical screech every time someone used the lifts. Very annoying and spoilt what was supposed to be a relaxing evening and morning.

Posted by on 28 Dec 2019

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5 out of 5

Posted by on 27 Nov 2019

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3 out of 5

Posted by on 19 Oct 2019

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5 out of 5

Posted by on 29 May 2019

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.