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4.3 out of 5

"Good central position but lots of noise from outside. Decent rooms for a night in town, nice staff " More

By a verified traveller on Sun 18 Mar 2018

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Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Surtees, you're just a quick walk from Newcastle-upon-Tyne St. Nicholas' Cathedral. Enjoy features like 2 bars, a restaurant and breakfast (surcharge).

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, a porter and luggage storage
  • Steps from Newcastle-upon-Tyne St. Nicholas' Cathedral and Bigg Market

Surtees ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Surtees

Everyone (3)
4 out of 5
Good central position but lots of noise from outside. Decent rooms for a night in town, nice staff

Posted by , from glasgow on 18 Mar 2018

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Comment from Hotel Management

16 May 2018 by Laura

Dear Guest, Thank you for your review, I'm glad you found the rooms to your liking and comfortable during your stay. I'm happy to see you found our staff friendly Kind Regards Laura Thynne Hotel Manager

4 out of 5

visiting city so hard hotel to find

Pros: The superb breakfast
Cons: the lift and signage
Location: bars restaurants
The lift does not work in the hotel so if your on the 4th floor then be preapared

Posted by , from cork on 19 Sep 2017

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5 out of 5

Hotel an Top Standort

Ausser den 50 Pfund Depot pro Person, meiner Meinung nach viel zu viel, gab es nichts zu bemängeln.

Posted by on 5 Jan 2018

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Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. A terrace, tour or ticket assistance, and room service (during limited hours) are also featured at Surtees. For a fee, parking is available. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 40 guestrooms or units
  • 2 bars or lounges
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Bellhop
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Newcastle Central Station (0.8 km / 0.5 mi)
  • Metro station: Monument Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Surtees offers 40 accommodations with coffee/tea makers and an iron/ironing board. 28-inch LCD televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Climate control

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Surtees has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 5.95 to 8.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Surtees
  • Surtees Hotel Newcastle-upon-Tyne
  • Surtees Newcastle-upon-Tyne
  • Surtees Hotel
  • Surtees Newcastle-upon-Tyne
  • Surtees Hotel Newcastle-upon-Tyne

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.