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4.7 out of 5

"Noisy neighbours really disturbed our sleep, it’s like a club 18-30 at weekends " More

By a verified traveller on Sun 23 Feb 2020

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Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£65* Per night/room 13 Aug - 14 Aug

Club Room (FREE Gym & Pool Access)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Village Hotel Newcastle. During your stay, you'll be close to Port Of Tyne. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 2002, this 4.5-star hotel has 157 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and free toiletries
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub and Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body scrubs, manicures and pedicures or facials at Village Spa
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the bar
  • 7 minutes by car from Port Of Tyne and 6 minutes from Blue Reef Aquarium

Village Hotel Newcastle ratings based on 11 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Village Hotel Newcastle

Everyone (7) Couples (2) Family (3)
5 out of 5
Noisy neighbours really disturbed our sleep, it’s like a club 18-30 at weekends

Posted by , from Warrington on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Jason

Thank you for taking the time to post a positive rating. If I can be of any assistance in the future and could make your next experience more comfortable please let me know. Thanks, Jason

5 out of 5
Everything was just as it should be , although I assumed breakfast was included

Posted by on 26 Nov 2019

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Comment from Hotel Management

11 Dec 2019 by Jason Dalus

Thank you for your 5 star rating, I hope to welcome you back to the hotel again soon. Thanks, Jason

4 out of 5
Lovely modern rooms and great bar, restaurant and leisure facilities. Only a couple of small faults, our room wasn’t ready despite arriving at 7pm when check in was open from 3pm and it hasn’t been properly cleared as there was open crisps under the bed and a lost dummy

Posted by on 2 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Jason Dalus

Thank you for taking the time to post a positive rating. I'll be sure to pass your constructive feedback on to the housekeeping team. If I can be of any assistance in the future and could make your next experience 5/5 please let me know. Thanks, Jason

5 out of 5
Very helpful staff provided vegetarian options for us and service was excellent

Posted by on 19 Aug 2019

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Comment from Hotel Management

23 Aug 2019 by Jason Dalus

Thank you for your 5 star rating, I hope to welcome you back to the hotel again soon. Thanks, Jason

5 out of 5
Excellent check in team, room large, clean and really nicely furnished

Posted by on 23 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Jason Dalus

Thank you for your 5 star rating, I hope to welcome you back to the hotel again soon. Thanks, Jason

5 out of 5

Posted by on 13 May 2019

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Comment from Hotel Management

13 May 2019 by Jason Dalus

Thank you for your 5 out of 5 rating, I hope to welcome you back to the hotel again soon. Thanks, Jason

4 out of 5

Posted by on 15 Feb 2019

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Comment from Hotel Management

29 Apr 2019 by Jason Dalus

Thank you for taking the time to post a positive rating. If I can be of any assistance in the future and could make your next experience 5* please let me know. Thanks, Jason

4 out of 5
Perfect weekend stay convenient for all amenities must have a car.

Posted by , from Farnham,Surrey on 4 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by Jason Dalus, General Manager

Hi Ed, Thank you for taking the time to write such a positive review. Just for future reference and if you don't have a car we are located a 5 minute walk from Northumberland Park metro station which has great links throughout the north east. If I can be of any assistance in the future please let me know. Thanks, Jason

5 out of 5
Another excellent overnight stay. Room 239) very clean and comfortable. Staff on hand to assist with check in and queries - all very helpful and friendly. Gym well equipped. Didn't dine st hotel this time. Only issue we had was noise of door in corridor banging everytime guests came through from adjacent corridor.

Posted by , from liverpool on 16 Apr 2018

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5 out of 5

Great upper deck room

Stayed over Christmas 3 days and enjoyed a quiet upper deck room. Very spacious and clean. Staff service was excellent on greeting, cleaning, additional requests and for Christmas lunch. Only negative is that Starbucks wouldn't take pay from my Starbucks card, yet others at Village hotels do.

Posted by , from manchester on 28 Dec 2017

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Property Features

Village Hotel Newcastle offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a sauna, and spa services are also featured at the luxury Village Hotel Newcastle. For a fee, parking is available. This 4.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (23.9 km / 14.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Newcastle offers 157 forms of accommodation with a hairdryer and an iron/ironing board. 40-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Housekeeping is provided on request. Renovation of all guestrooms was completed in September 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Village Spa has 8 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Safety features at this property include a smoke detector and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 for adults and GBP 10 for children (approximately)
  • Self-parking fee: GBP 5.00 per night
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newcastle Urban Village
  • Newcastle Village
  • Resort Newcastle
  • Urban Resort Newcastle
  • Urban Village Newcastle
  • Urban Village Resort Newcastle
  • Village Hotel Newcastle Hotel
  • Village Resort Newcastle
  • Village Urban Newcastle
  • Village Urban Resort Newcastle
  • Village Hotel Newcastle Newcastle-upon-Tyne
  • Village Hotel Newcastle
  • Village Newcastle Newcastle-upon-Tyne
  • Village Hotel Newcastle Newcastle-upon-Tyne
  • Village Hotel Newcastle Hotel Newcastle-upon-Tyne

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.