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4.6 out of 5

"A very welcoming hotel. The food was excellent and reasonably priced. " More

By a verified traveller on Sun 26 Nov 2017

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Standard Room, 1 Double Bed, Non Smoking, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£64* Per night/room 8 Aug - 9 Aug

Standard Room, 1 Single Bed, Non Smoking, No Windows

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Best Western Heath Court Hotel. During your stay, you're just a quick walk from National Horseracing Museum. Free WiFi in public areas, free self-parking and a restaurant are available. This 3-star hotel has 41 rooms over 3 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer LCD TVs, room service and premium bedding
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Bertie's Restaurant
  • Full breakfast offered for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the breakfast and the size of the guestrooms
  • 1.5 mi (2.4 km) from Newmarket Racecourse and 13.5 mi (21.7 km) from Trinity College
  • Pets welcome free of charge (restrictions apply)

Best Western Heath Court Hotel ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Heath Court Hotel

Everyone (5) Couples (2) Business (1) Other (1)
5 out of 5

Posted by on 17 Dec 2018

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5 out of 5
Pros: The size of the family room and the shower.
Location: Well we stayed here as it was very close to the British racing school.
A very welcoming hotel. The food was excellent and reasonably priced.

Posted by , from slough on 26 Nov 2017

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5 out of 5

Nice, modern hotel, with exceptional food

Pros: The hotel had good parking and wifi, a good restaurant, was clean, and modern.
Cons: They obviously gave booking agencies the worst rooms, but so do so many other hotels.
Location: We booked the hotel because it is near Warren Hill, and we wanted to see the race horses gallop in the early mornings. We did this, and breakfast!
Enjoyable stay, once the booking mix up had been overcome. They wanted to put us in a room without a window, but we explained that our 3rd party booking was not for this category. We were upgraded to a superior room that was to die for. Evening meal was exceptional, and no complaints about breakfast. Staff were very friendly, and this superior room (room 18) was the nicest room we had ever stayed in.

Posted by , from Shropshire on 21 Sep 2017

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4 out of 5

well done

Pros: Staff sell this place
Cons: The decor is tired in places but clean and painted.
Location: I went because it was so close to the Animal Trust Hospital
It is a relatively old hotel but for all of that it was clean and tidy. I had my little dog with me and they were wonderful with him. It was top notch for what you paid for and how it was described.

Posted by , from york on 17 Aug 2017

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3 out of 5

Overnight stay in Newmarket after races.

Mixed review. Good location for races and just off Newmarket high street. Really good breakfast! Down side for me was the room was really tired with wall paper coming off the walls. Also no outside window and poor air con so room stuffy and warm. Personally the £129 price tag was way too much for that room. Won't be staying there again. Sorry.

Posted by , from Camberley Surrey on 3 Jul 2017

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5 out of 5

Good Quality Hotel

Stayed many times here now and each time it has been excellent, the staff are very friendly and rooms comfortable. Will certainly stay again.

Posted by on 3 Jan 2016

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5 out of 5

Top Class

Great hotel in a superb spot, staff superb especially Cheryl on reception who was and absolute credit to the Hotel, very friendly and helpful. It's staff like this that set hotels apart :)

Posted by on 15 Dec 2015

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5 out of 5

Just the Job.

A good nights stay in a comfortable room. The staff were very helpful. Would recommend

Posted by on 3 Nov 2015

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4 out of 5

One night stay

Convenient location so close to shops. Amazing breakfast such a variety it was very good. Staff pleasant and friendly. Bedroom decor a bit tired/dated bed very comfy. Overall a good place to stay.

Posted by on 24 Jun 2015

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About the Best Western Heath Court Hotel

Location Moulton Road, Newmarket, England CB8 8DY

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Heath Court Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 3-star Newmarket hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (STN-Stansted) (54.2 km / 33.6 mi)
  • Train station: Newmarket Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Heath Court Hotel offers 41 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests can enjoy full breakfast for a fee.

Bertie's Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.50 per person (approximately)
  • Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Heath Court Hotel Newmarket
  • Best Western Heath Court Hotel
  • Best Western Heath Court Newmarket
  • Best Western Heath Court
  • Best Western Newmarket
  • Newmarket Best Western
  • Heath Court Hotel Newmarket
  • Best Western Heath Court Hotel Hotel
  • Best Western Heath Court Hotel Newmarket
  • Best Western Heath Court Hotel Hotel Newmarket

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.