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4.4 out of 5

"On both our meals, extras were added on to my bill. On one occasion an extra course was added on. Then again for dinner the following night, another s ... " More

By a verified traveller on Thu 31 Oct 2019

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Cosy double room (Internal view)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Coastal view double room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean view double room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grounds view double room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Headland Hotel and Spa. During your stay, you're just a quick walk from Fistral Beach. Enjoy features like free breakfast and free self-parking, plus 7 indoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free cooked-to-order breakfast served daily
  • Free self-parking
  • Enjoy British cuisine with ocean views at RenMor, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 7 indoor pools or soak in the hot tub
  • Indulge with aromatherapy, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by foot from Fistral Beach and a 4-minute drive from Blue Reef Aquarium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

The Headland Hotel and Spa ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Headland Hotel and Spa

Everyone (11) Couples (2) Family (1)
1 out of 5
I couldn’t stay as I was intier three but traveled when I was in tier 2

Posted by on 18 Dec 2020

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3 out of 5
On both our meals, extras were added on to my bill. On one occasion an extra course was added on. Then again for dinner the following night, another side was added on and 3 coffees and a tea, for one adult! In total, on two meals, I got the wrong items on my bill three times. This is a 5 star property. Disappointing. The room super small, the beds tiny, the TV screen tiny and no facility to dry your clothes or swimwear from spa. The room felt stuffy from the old carpet.

Posted by on 31 Oct 2019

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Comment from Hotel Management

16 Dec 2019 by Reservations

Thanks for staying with us. We appreciate your feedback

5 out of 5
Lovely place to stay, full of charm and great history. Staff are very friendly and welcoming. The breakfast was really good, there was a massive lounge to relax in , dogs are very welcome. I really can't fault the experience. Highly reccomend it!

Posted by on 27 Sep 2019

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Comment from Hotel Management

13 Oct 2019 by Lucy

Thanks for staying with us. We appreciate your feedback! We hope to see you again soon.

4 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Lucy

Thanks for staying with us. We appreciate your feedback

5 out of 5

Lovely hotel with great views.

We stayed 3 nights over a weekend to celebrate our wedding anniversary and to attend the wedding of 2 of our friends which was held in the hotel. Just about everything about the hotel was perfect, the only small negative was breakfast on the Sunday morning. The restaurant was very busy and hence some of the choices, both hot and cold, ran out, and although they were replaced, this took quite along time. The staff were really helpful and friendly and couldn't do enough for you. We had a courtyard room, and although it was not very big, it was fine for 3 nights, and bathroom was a good size. The cleaning staff were very good and toiletries, tea and coffee etc were replaced everyday. The hotel had a lovely spa with pool, steam room, sauna, solar showers and Jacuzzi, which we made the most of. There were massages and treatments available, but these were expensive. Also expensive was the price of drinks, but the views from the bar areas were wonderful. The wedding was well organised and passed off very smoothly, and considering there were 50 people at the reception, the staff did an excellent job of bringing out the lovely food and clearing the tables.

Posted by , from Chippenham, England on 27 Feb 2018

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5 out of 5

Lovely Hotel. Good facilities

Very nice relaxing stay. The owner won't use branded beer glasses. He should! They add massively to the experience of having a nice drink.

Posted by , from Plymouth on 6 Feb 2018

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5 out of 5
Always nice to stay Quality which we have come to expect from staying over a number of years

Posted by , from kent on 17 Dec 2017

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Comment from Hotel Management

6 Jan 2018 by Maia

Thank you for your lovely feedback. Its great to hear this from our loyal guests. We look forward to your return. Best regards

5 out of 5

Stunning location

I visited the hotel over 30 years ago and there have certainly been some changes. It still has its old world charm, it accepts dogs, and there is a considerable amount of work going on building the aqua centre. What makes this hotel is the view - it’s simply stunning. Fistral beach looks good in any weather :-) Staff are very friendly and helpful. I will definitely return.

Posted by , from cheshire on 14 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Anais Reservations

Thank you for your very nice feedback. We are looking forward to welcoming you again in the future. Best regards,

5 out of 5

Great staff, amazing views stunning hotel

My husband and I really enjoyed our stay in Newquay. My one and only complaint (and this was not the hotels fault) is that we happened to be there the weekend before Halloween. Kids were running around the hotel, screaming, some were throwing things. A poor elderly gentlemen almost got knocked over from kids running from lounge room to room. Multiple times kids watching loud shows on their iPads while their parents were no where to be seen. I wish I would have known the hotel was hosting a kids event all week.

Posted by on 3 Nov 2017

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5 out of 5

Beautiful hotel, beautiful view

We thoroughly enjoyed our visit. Tim at reception was helpful and polite and explained the facilities. Sadly we were only there one night, but I could have stayed a long time. Our room was perfect, the sea view stunning. I had to wait quite a while for my vegetarian breakfast which was the only disappointment. Apart from that I couldn't have wanted anything to be any different in any way, and if I have the chance to go back I'd love to.

Posted by , from Kent on 7 Jan 2017

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Comment from Hotel Management

3 Mar 2017 by Maia Clark

Thank you Elizabeth for your lovely review. It is fantastic that you mentioned our porter Tim- your kind words have been passed on. I certainly hope you do get the chance to come back again.

About the The Headland Hotel and Spa

Location Fistral Beach, Newquay, England TR7 1EW

Property Features

As a guest of The Headland Hotel and Spa, you'll find a full-service spa, 7 indoor swimming pools, Access to hot tub, and a sauna. There are 4 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. Event space at this hotel measures 269 square feet (25 square metres) and includes a conference centre. A children's pool, a fitness centre, and a library are also featured at the family-friendly The Headland Hotel and Spa. Free self parking is available. Smoking is allowed in designated areas at this Victorian Newquay hotel.

  • 87 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 1897
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 4
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Newquay Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

The Headland Hotel and Spa offers 87 accommodations with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Heating

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10 AM.

RenMor – Overlooking the ocean, this restaurant specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

The Terrace – Overlooking the ocean, this bistro specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

The Deck – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

7 indoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Snorkelling nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Fishing nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Segway rental/tour on site
  • Marina nearby
  • Surf lessons - on-site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby

Spa Services

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Headland Hotel
  • Headland Hotel Newquay
  • Headland Newquay
  • Hotel Headland
  • The Headland And Spa Newquay
  • The Headland Hotel and Spa Hotel
  • The Headland Hotel and Spa Newquay
  • The Headland Hotel and Spa Hotel Newquay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 9:00 PM

Awards & Affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.