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4.7 out of 5

"Lovely hotel, peaceful location, comfy beds and friendly staff. Great location with great cafes and shops close by and a decent value in house bar/res ... " More

By a verified traveller on Tue 21 Feb 2017

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Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£116* Per night/room 14 Oct - 15 Oct

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Best Western Colonel Butler Inn. During your stay, you'll be within walking distance of Lake Ontario. Features include free WiFi in public areas and free self-parking, plus a restaurant. Built in 1985, this 3-star hotel has 26 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, cable TV and fridges
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Butler's Bar
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Lake Ontario and Niagara River Gorge

Best Western Colonel Butler Inn ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Colonel Butler Inn

Everyone (2) Couples (1)
5 out of 5

Great hotel in a great location

Pros: Welcome cookies, comfy beds, good in house restaurant/bar, nice breakfast, short walk to NOTL centre
Location: Great cafe/bakery adjacent, good on site sports bar, short walk to beautiful NOTL town centre and the lake and 25mins scenic drive to Niagara Falls
Lovely hotel, peaceful location, comfy beds and friendly staff. Great location with great cafes and shops close by and a decent value in house bar/restaurant. Warm welcome even though we arrived very early and well before check-in time - nice homemade welcome cookies too! The price was very good value and the free breakfast was great (love the waffles!). Highly recommended for a relaxing stay in the Niagara Region!

Posted by , from UK on 21 Feb 2017

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Comment from Hotel Management

15 Mar 2017 by Derrick Medcalf

Dear Simon, thank you so much for your kind words. Yes, our comfortable beds, free breakfast, and freshly baked cookies at check in are definite big hits with our guests! We hope you'll be able to stay with us again.

5 out of 5

Very Pretty Town

Cost/quality/service doesn't get any better. Niagara on the lake is beautiful and this hotel is a great location without spending a fortune

Posted by on 23 Sep 2014

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4 out of 5

Hotel sympatique

Personnel très accueillant et serviable, petit hôtel très sympa près du centre de Niagara-on-the-Lake. Bon rapport qualité prix

Posted by on 21 Dec 2016

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About the Best Western Colonel Butler Inn

Location 278 Mary Street, Niagara-on-the-Lake, ON L0S1J0

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 969 square feet (90 square metres). A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Best Western Colonel Butler Inn. Self parking is free. This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • 1 conference room
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Colonel Butler Inn offers 26 forms of accommodation with a safe and free newspapers. Pillowtop beds feature premium bedding. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Butler's Bar – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Colonel Butler
  • Best Western Colonel Butler Inn
  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Niagara-on-the-Lake
  • Colonel Butler Inn
  • Best Western Colonel Butler Hotel Niagara-On-The-Lake
  • Best Western Niagara-On-The-Lake
  • Niagara-On-The-Lake Best Western
  • Colonel Butler Niagara On The
  • Best Western Colonel Butler Inn Hotel
  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

You should know

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.