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4.0 out of 5

"Fantastic view of the falls. Worth paying the extra for a view. Staff really pleasant and helpful " More

By a verified traveller on Fri 15 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around Embassy Suites by Hilton Niagara Falls Fallsview. During your stay, you're just a quick walk from Fallsview Casino. Free breakfast, a free manager's reception and 3 restaurants are available. Built in 2003, this 4-star hotel has 613 rooms over 42 floors. Each room includes amenities such as a flat-screen TV and a fridge.

  • Air-conditioned rooms with separate living rooms, flat-screen TVs and fridges
  • Free cooked-to-order breakfast served daily
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 spa tubs
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the location and the comfortable guestrooms
  • Just a 5-minute walk from Fallsview Casino and 13 minutes on foot from Skylon Tower

Studio, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£68* Per night/room 12 Jul - 13 Jul

2 Queen Beds - Fallsview Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Jr. Presidential - Whirlpool - Fireplace - Fallsview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed - Whirlpool - Fallsview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Beds - Cityview Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

3 Queen Beds - Fallsview Suite with Whirlpool

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Niagara Falls Fallsview ratings based on 7 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Niagara Falls Fallsview

Everyone (5) Couples (2)
5 out of 5
Fantastic view of the falls. Worth paying the extra for a view. Staff really pleasant and helpful

Posted by on 15 Nov 2019

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Comment from Hotel Management

15 Nov 2019 by AM

Thank you for choosing us for your recent stay to Niagara Falls! I am very pleased to hear our staff made your stay pleasant and that you loved our location! We appreciate your positive feedback about the Embassy Suites Niagara Falls. Looking forward to having you back again!

4 out of 5
Good location for the falls Charged for everything except for the toilet paper! Misleading room description forced us into an expensive upgrade. All other guests we spoke to had same experience Booked an expensive tour with the hotel promising us exclusive to the hotel ans VIP . But was more public than hotel exclusive. Tour was rushed. Beware of such false offerings from hotel

Posted by on 7 Oct 2019

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Comment from Hotel Management

22 Nov 2019 by AM

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We strive for personalized experience for each of our guests, actively looking for ways keep costs low and offer enhanced services for comfort and convenience. We certainly hear your feedback and will pass this along to management for review and hope you will give us another chance to show you the quality hospitality you deserve, should you return to our area in the future.

4 out of 5

Worth it for a room with a view of the falls.

Pros: The view!
Cons: The elevators were frustrating, I waited 15 minutes on check out morning to get down!
Location: Located right next to the falls, incline railway accessible from the hotel. A bit further away from the main strip but I didn’t mind that- it’s tacky!
Amazing view from my room! Worth it for that alone. Rooms are spacious. Breakfast was good. It’s located right next to the main falls and you can get the incline railway easily up and down.

Posted by , from London on 30 Dec 2017

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4 out of 5

A good hotel with fabulous views over the Falls

Pros: Position
Cons: Breakfast was a bit if a shambles and felt like a cattle market with everyone herded into a cafeteria type dining room.
Location: Good location
Good hotel - fabulous views over the Falls and a great location in the town - easy access to everything

Posted by , from UK on 18 Oct 2017

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Comment from Hotel Management

20 Oct 2017 by dzuluaga

Thank you for taking the time to write a review regarding your recent stay with us. It is great to read that every aspect of your stay was brilliant. Thank you for this amazing review and we look forward to be your host when you return.

4 out of 5

Posted by on 29 Feb 2020

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Comment from Hotel Management

3 Mar 2020 by AM

Thank you for your review, we hope to have you back again!

2 out of 5

Posted by on 27 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by AM

Thank you for staying with us and taking the time to rate our hotel. We hope you will consider staying with us again.

5 out of 5
La suite Fallsview vaut vraiment la peine. Très belle vue sur les chutes.

Posted by on 14 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Embassy Suites Fallsview

Thank you for your feedback! We hope to see you again soon.

About the Embassy Suites by Hilton Niagara Falls Fallsview

Location 6700 Fallsview Blvd, Niagara Falls, ON L2G3W6

Property Features

Embassy Suites by Hilton Niagara Falls Fallsview offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. A business centre and a limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference rooms. Tour or ticket assistance, an arcade/games room, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Niagara Falls Fallsview. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Niagara Falls Fallsview was completed in January 2016. This 4-star Niagara Falls hotel is smoke free.

  • 613 guestrooms or units
  • 42 levels
  • 3 dining venues
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 2003
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Coffee shop
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (45.6 km / 28.3 mi)
  • Train station: Niagara Falls Station (4.6 km / 2.9 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Niagara Falls Fallsview offers 613 forms of accommodation with minibars and laptop-compatible safes. This accommodation offers separate living rooms. Flat-screen televisions come with digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and safes. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Connecting rooms available

Food & Drink

Guests are served a free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.

T.G.I Fridays – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Keg Steakhouse – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving or departing on NFL game day are subject to additional parking and check-in restrictions.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Contactless check-out is available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Number of children who can stay for free – 5
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per day (rates may vary)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Hotel Niagara Falls Fallsview
  • Embassy Suites Hilton Niagara Falls Fallsview
  • Embassy Suites Niagara Falls Fallsview
  • Niagara Falls Fallsview Embassy Suites
  • Embassy Suites Hilton Niagara Falls Fallsview Hotel
  • Embassy Suite Niagara Falls
  • Embassy Suites Niagara Falls
  • Niagara Falls Embassy Suites
  • Embassy Suites by Hilton Niagara Falls Fallsview Hotel
  • Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

You should know

  • Up to 5 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.