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3.8 out of 5

"Fantastic view of the falls. Worth paying the extra for a view. Staff really pleasant and helpful " More

By a verified traveller on Fri 15 Nov 2019

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Studio - 1 King Bed - Cityview Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
£97* Per night/room 30 Oct - 31 Oct

2 Queen Beds - Fallsview Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

32nd Floor Overlooking Niagara Falls - Jr. Presidential with Whirlpool

Bed Count 1 King Bed Maximum Occupancy 5 Max

One King Bed - Whirlpool - Fallsview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Beds - Cityview Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

32nd Floor Overlooking Niagara Falls - 3 Queen Beds with Whirlpool

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around Embassy Suites by Hilton Niagara Falls Fallsview. During your stay, you're just a quick walk from Fallsview Casino. Enjoy features like 2 restaurants, 2 bars and an indoor pool.

  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 spa tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the comfortable guestrooms and the proximity to public transport
  • Just a 5-minute walk from Fallsview Casino and 13 minutes on foot from Skylon Tower

Embassy Suites by Hilton Niagara Falls Fallsview ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Niagara Falls Fallsview

Everyone (2) Couples (3)
5 out of 5
Fantastic view of the falls. Worth paying the extra for a view. Staff really pleasant and helpful

Posted by on 15 Nov 2019

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Comment from Hotel Management

15 Nov 2019 by AM

Thank you for choosing us for your recent stay to Niagara Falls! I am very pleased to hear our staff made your stay pleasant and that you loved our location! We appreciate your positive feedback about the Embassy Suites Niagara Falls. Looking forward to having you back again!

4 out of 5
Good location for the falls Charged for everything except for the toilet paper! Misleading room description forced us into an expensive upgrade. All other guests we spoke to had same experience Booked an expensive tour with the hotel promising us exclusive to the hotel ans VIP . But was more public than hotel exclusive. Tour was rushed. Beware of such false offerings from hotel

Posted by on 7 Oct 2019

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Comment from Hotel Management

22 Nov 2019 by AM

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We strive for personalized experience for each of our guests, actively looking for ways keep costs low and offer enhanced services for comfort and convenience. We certainly hear your feedback and will pass this along to management for review and hope you will give us another chance to show you the quality hospitality you deserve, should you return to our area in the future.

4 out of 5
Gutes Hotel in toller Lage zu den Fällen. Haben ein Upgrade buchen müssen um ein Zimmer zu bekommen. Aus der vorherigen waren nur die kanadischen Wasserfälle zu sehen.

Posted by on 1 Oct 2021

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Comment from Hotel Management

26 Sep 2022 by Embassy Suites by Hilton Niagara Falls - Fallsview

Thank you for your feedback! We're happy to hear you enjoyed your stay with us, however, we'd love to hear what more we could do to increase your satisfaction with us in the future.

4 out of 5

Posted by on 29 Feb 2020

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Comment from Hotel Management

3 Mar 2020 by AM

Thank you for your review, we hope to have you back again!

2 out of 5

Posted by on 27 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by AM

Thank you for staying with us and taking the time to rate our hotel. We hope you will consider staying with us again.

About the Embassy Suites by Hilton Niagara Falls Fallsview

Location 6700 Fallsview Blvd, Niagara Falls, ON L2G3W6

Property Features

Embassy Suites by Hilton Niagara Falls Fallsview offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee. A business centre and a limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference rooms. Tour or ticket assistance, an arcade/games room, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Niagara Falls Fallsview. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Niagara Falls Fallsview was completed in January 2016. This 3.5-star Niagara Falls hotel is smoke free.

  • 613 guestrooms or units
  • 42 levels
  • 2 dining venues
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 2003
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Niagara Falls Station (4.5 km / 2.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Niagara Falls Fallsview offers 613 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available

Food & Drink

TGI Fridays Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Keg Steakhouse – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Starbucks – On-site café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 16
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay for free – 5
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: CAD 9.95 per day (rates may vary)
  • Covered self-parking fee: CAD 70 per night (in/out privileges)
  • Valet parking fee: CAD 100 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night (2297 ft away)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Hotel Niagara Falls Fallsview
  • Embassy Suites Hilton Niagara Falls Fallsview
  • Embassy Suites Niagara Falls Fallsview
  • Niagara Falls Fallsview Embassy Suites
  • Embassy Suites Hilton Niagara Falls Fallsview Hotel
  • Embassy Suite Niagara Falls
  • Embassy Suites Niagara Falls
  • Niagara Falls Embassy Suites
  • Embassy Suites by Hilton Niagara Falls Fallsview Hotel
  • Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

You should know

  • Up to 5 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.