21 Sep 2018 by Sincerely, The Front Office Manager
Thank you for taking the time to give us such a wonderful review. It is wonderful to know that you enjoyed your stay with us. My staff will be happy to know that their work does not go unnoticed. We look forward to many more opportunities to host you as our guest in the future.
This property is closed from 1 December 2020 to 10 March 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
Niagara Crossing Hotel & Spa offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. Event space at this hotel measures 5,950 square feet (0 square metres) and includes conference rooms. The business-friendly Niagara Crossing Hotel & Spa also features coffee/tea in common area, a fireplace in the lobby, and a lift. Self parking is free. This 3.5-star Lewiston hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Niagara Crossing Hotel & Spa offers 68 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This individually decorated accommodation has separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. This Lewiston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and international calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested.
Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Niagara Crossing Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology.
The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.