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"Easy check in, location, nice rooms, nice veiws, comfy bed " More

By a verified traveller on Tue 07 May 2019

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Executive Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hull Humber View Hotel, BW Signature Collection's great location. During your stay, you'll be within walking distance of Humber Bridge Country Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 1970, this 4-star hotel has 95 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at The Grill
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club
  • Guests have great things to say about the value of their stay and the location
  • 15 minutes on foot from Humber Bridge Country Park and a 5-minute drive from Waters Edge Country Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hull Humber View Hotel, BW Signature Collection ratings based on 10 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hull Humber View Hotel, BW Signature Collection

Everyone (3) Couples (1) Business (1) Family (5)
4 out of 5

Posted by on 16 Aug 2019

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Comment from Hotel Management

2 Oct 2019 by John

Good Afternoon Thank you for your valuable feedback. We look forward to welcoming you back again. Kind Regards John Atkinson Operations Manager

5 out of 5

Posted by on 8 Jul 2019

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Comment from Hotel Management

12 Jul 2019 by Serena

Thank you for your high recommendation!

1 out of 5
Very disappointing stay at this property. We arrived around 11:30pm after a long long drive, but despite being told there was a 24 hour reception, we had to wait 15 minutes for someone to actually turn-up and check us in. When we were actually dealt with and went to our allocated room it was extremely hot with no means of turning the heating down. We phoned down to 'reception' and were abruptly told the heating was on a timer and that's just how hot it it. We were advised he might be able to get us a fan, but guess what, this did not come and we had to sleep on top of the covers with both windows open, this resulted in bugs getting in and us getting bitten. The next day we spoke to reception again, we were told someone from maintenance would look into it but this never happened and a member of staff simply turned up with a very lightweight fan that failed to cool the room down, as a consequence this resulted in not actually being able to spend any time in the room during our stay, other than when attempting to sleep, which was extremely uncomfortable. Surely any type of modern hotel should have in-room temperature controlled facilities because not everyone likes rooms to be roasting hot. Very poor.

Posted by , from UK on 20 May 2019

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Comment from Hotel Management

12 Jul 2019 by Serena

Thank you for your valuable feedback, and I am disappointed to hear that you did not have a memorable stay on this occasion. We do provide fans in all of our guest rooms, which are allocated in the wardrobe; however no heating should have been on so late at night. We hope to welcome you back to the Hallmark Hotel Hull in the near future.

4 out of 5
Easy check in, location, nice rooms, nice veiws, comfy bed

Posted by on 7 May 2019

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Comment from Hotel Management

20 May 2019 by John

Good Morning Thank you for your valuable feedback. I'm delighted you enjoyed your stay with us and i look forward to welcoming you back again. Kind Regards John Atkinson Operations Manager

4 out of 5

Nice hotel

We liked our stay, nice hotel, good food, lovely view of the bridge. The only problem we had is to get from city centre to North Ferribly after 11pm. No taxi wanted to go there. Literally noone! So if you are staying in this hotel and going out in the city, beware.

Posted by , from London on 7 Dec 2017

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1 out of 5

Terrible noise until 2am

Pros: Good facilities and breakfast
Cons: Better noise control, more friendly staff, warning when booking if wedding party is also occurring.
Booked a room for one adult and two children (12 and 14), room provided was a double (unsuitable for two children of these ages) bed with a single camper bed which was at floor level with the worst mattress I have ever seen. Terrible noise from wedding party guests directly outside of our first floor window until 2am in the morning (shouting and screaming), unable to report as telephone in room was not working. When reporting the following morning, was told that this could not be helped as they had a large wedding party in and noise should be expected. Room cleanliness was overall good except for large amounts of mould underneath bath mat. Restaurant area and breakfast were very good.

Posted by on 25 Jul 2016

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1 out of 5

Never again

The hotel was very nice but the customer service let it down, big time. The arrangements for dining seemed to have no organisation at all, my booking for our evening meal was lost, and the attitude of the staff was very off putting, they seemed impatient and pushy. I was offered complimentary drinks and they didn't even manage to get those right. I wouldn't go back again.

Posted by on 29 Dec 2015

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2 out of 5

disaster

Looked lovely, and rooms were pleasant but the service in the restaurant was dreadful, after ordering our food we were told they couldn't cook it because there was a large party to serve so we had to wait 2 1/2hours, the attitude of the staff wasn't welcoming either. With one or two other little things added as well we won't be going back.

Posted by on 15 Dec 2015

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5 out of 5

Overnight stop

Stayed here as a stopover. Lovely location with a view of the Humber bridge. Food in restaurant was ok. Nice sauna.

Posted by on 19 May 2015

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4 out of 5

David Drinkall

The staff were excellent, very friendly and helpful but who on earth decided that you do not need an electric socket for a shaver in the bathroom? Reception gave me 3 adaptors but none of them worked and in the end I bought one in Hessle. It only cost £ 1.50 but it was a nuisance to have to go and buy one. The view of the Humber Bridge and river is magnificent by moonlight.

Posted by on 4 Aug 2012

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About the Hull Humber View Hotel, BW Signature Collection

Location Ferriby High Road, North Ferriby, England HU14 3LG

Renovations + Closures

This property is closed from 5 November 2020 to 26 August 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4215 square feet (391.6 square metres) and includes conference rooms. A health club, a terrace, and a garden are also featured at the business-friendly Hull Humber View Hotel, BW Signature Collection. The hotel can provide concierge services and wedding services. Free self parking is available. This 4-star North Ferriby hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 6 levels
  • 4215 sq ft of conference space
  • 391.6 sq. m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Linate Airport (LIN) (1,526.7 km / 948.6 mi)
  • Train station: Ferriby Station (2.7 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Hull Humber View Hotel, BW Signature Collection offers 95 forms of accommodation with coffee/tea makers and a hairdryer. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This North Ferriby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 8:00 AM and at the weekend from 6:30 AM to 8:00 AM.

The Grill – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Lounge Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 10 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 5 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hallmark Hotel Hull
  • Hallmark Hotel Hull North Ferriby
  • Hallmark Hull
  • Hallmark Hull Hotel
  • Hallmark Hull North Ferriby
  • Hull Hallmark Hotel
  • Hallmark Hotel Hull
  • Hull BW Signature Collection
  • Hull Humber View Hotel, BW Signature Collection Hotel
  • Hull Humber View Hotel, BW Signature Collection North Ferriby

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.