"We liked our stay, nice hotel, good food, lovely view of the bridge. The only problem we had is to get from city centre to North Ferribly after 11pm. ... " More

By a verified traveller on Thu 07 Dec 2017

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Hotel Description

Hallmark Hotel Hull's quiet location gets good marks from our customers. During your stay, you'll be within walking distance of Humber Bridge. Features include free WiFi in public areas and free self-parking, plus a restaurant. Built in 1970, this 4-star hotel has 95 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at The Grill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • 8 minutes by car from Hull Marina and 11 minutes from The Deep
  • Dogs welcome for a fee (restrictions apply)

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£64* Per night/room 9 Sep - 10 Sep

Family Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room (Family)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hallmark Hotel Hull ratings based on 10 verified reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hallmark Hotel Hull

Everyone (3) Couples (1) Business (1) Family (5)
4 out of 5

Posted by on 16 Aug 2019

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5 out of 5

Posted by on 8 Jul 2019

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Comment from Hotel Management

12 Jul 2019 by Serena

Thank you for your high recommendation!

1 out of 5
Very disappointing stay at this property. We arrived around 11:30pm after a long long drive, but despite being told there was a 24 hour reception, we had to wait 15 minutes for someone to actually turn-up and check us in. When we were actually dealt with and went to our allocated room it was extremely hot with no means of turning the heating down. We phoned down to 'reception' and were abruptly told the heating was on a timer and that's just how hot it it. We were advised he might be able to get us a fan, but guess what, this did not come and we had to sleep on top of the covers with both windows open, this resulted in bugs getting in and us getting bitten. The next day we spoke to reception again, we were told someone from maintenance would look into it but this never happened and a member of staff simply turned up with a very lightweight fan that failed to cool the room down, as a consequence this resulted in not actually being able to spend any time in the room during our stay, other than when attempting to sleep, which was extremely uncomfortable. Surely any type of modern hotel should have in-room temperature controlled facilities because not everyone likes rooms to be roasting hot. Very poor.

Posted by , from UK on 20 May 2019

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Comment from Hotel Management

12 Jul 2019 by Serena

Thank you for your valuable feedback, and I am disappointed to hear that you did not have a memorable stay on this occasion. We do provide fans in all of our guest rooms, which are allocated in the wardrobe; however no heating should have been on so late at night. We hope to welcome you back to the Hallmark Hotel Hull in the near future.

4 out of 5
Easy check in, location, nice rooms, nice veiws, comfy bed

Posted by on 7 May 2019

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Comment from Hotel Management

20 May 2019 by John

Good Morning Thank you for your valuable feedback. I'm delighted you enjoyed your stay with us and i look forward to welcoming you back again. Kind Regards John Atkinson Operations Manager

4 out of 5

Nice hotel

We liked our stay, nice hotel, good food, lovely view of the bridge. The only problem we had is to get from city centre to North Ferribly after 11pm. No taxi wanted to go there. Literally noone! So if you are staying in this hotel and going out in the city, beware.

Posted by , from London on 7 Dec 2017

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1 out of 5

Terrible noise until 2am

Pros: Good facilities and breakfast
Cons: Better noise control, more friendly staff, warning when booking if wedding party is also occurring.
Booked a room for one adult and two children (12 and 14), room provided was a double (unsuitable for two children of these ages) bed with a single camper bed which was at floor level with the worst mattress I have ever seen. Terrible noise from wedding party guests directly outside of our first floor window until 2am in the morning (shouting and screaming), unable to report as telephone in room was not working. When reporting the following morning, was told that this could not be helped as they had a large wedding party in and noise should be expected. Room cleanliness was overall good except for large amounts of mould underneath bath mat. Restaurant area and breakfast were very good.

Posted by on 25 Jul 2016

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1 out of 5

Never again

The hotel was very nice but the customer service let it down, big time. The arrangements for dining seemed to have no organisation at all, my booking for our evening meal was lost, and the attitude of the staff was very off putting, they seemed impatient and pushy. I was offered complimentary drinks and they didn't even manage to get those right. I wouldn't go back again.

Posted by on 29 Dec 2015

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2 out of 5

disaster

Looked lovely, and rooms were pleasant but the service in the restaurant was dreadful, after ordering our food we were told they couldn't cook it because there was a large party to serve so we had to wait 2 1/2hours, the attitude of the staff wasn't welcoming either. With one or two other little things added as well we won't be going back.

Posted by on 15 Dec 2015

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5 out of 5

Overnight stop

Stayed here as a stopover. Lovely location with a view of the Humber bridge. Food in restaurant was ok. Nice sauna.

Posted by on 19 May 2015

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4 out of 5

David Drinkall

The staff were excellent, very friendly and helpful but who on earth decided that you do not need an electric socket for a shaver in the bathroom? Reception gave me 3 adaptors but none of them worked and in the end I bought one in Hessle. It only cost £ 1.50 but it was a nuisance to have to go and buy one. The view of the Humber Bridge and river is magnificent by moonlight.

Posted by on 4 Aug 2012

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4215 square feet (391.6 square metres) and includes conference rooms. A health club, a terrace, and coffee/tea in common area are also featured at the eco-friendly Hallmark Hotel Hull. Free self parking is available. This 4-star North Ferriby hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 6 levels
  • 4215 sq ft of conference space
  • 391.6 sq. m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hull (HUY-Humberside) (22.9 km / 14.3 mi)
  • Train station: Ferriby Station (2.7 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Hallmark Hotel Hull offers 95 forms of accommodation with coffee/tea makers and a hairdryer. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

The Grill – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Lounge Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 10 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hallmark Hotel Hull
  • Hallmark Hotel Hull North Ferriby
  • Hallmark Hull
  • Hallmark Hull Hotel
  • Hallmark Hull North Ferriby
  • Hull Hallmark Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.