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The Cabanas Hotel at Sun City Resort

3-star property
Sun City Resort, Pilanesberg, Moses Kotane, North West 020 3788 4841
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4.3 out of 5
Very good!
See all 8 ebookers Reviews

"Great hotel and resort. 1 downside was the pool bar closing at 5:30, after that there is nowhere to get food or drink without going to another hotel " More

By a verified traveller on Fri 15 Mar 2024

Points Of Interest

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Standard Twin Room with Shower

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£90* Per night/room 13 May - 14 May

Standard Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Paraplegic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Lake Facing Room with Shower

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Upstairs Lake Facing Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ground Floor Lake Facing Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Cabanas Hotel at Sun City Resort. During your stay, you're just a quick walk from Waterworld. Free WiFi in public areas, free self-parking and a free area shuttle are available.

  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by The Palm Terrace, one of the property's 10 restaurants and 5 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Guests speak favourably about the breakfast and the helpful staff
  • Steps from Waterworld and 4 minutes on foot from Sun City Casino
  • Free local-area and casino shuttle service

The Cabanas Hotel at Sun City Resort ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Cabanas Hotel at Sun City Resort

Everyone (5) Couples (3)
5 out of 5
Great hotel and resort. 1 downside was the pool bar closing at 5:30, after that there is nowhere to get food or drink without going to another hotel

Posted by on 15 Mar 2024

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Comment from Hotel Management

15 Mar 2024 by Malebo

Good afternoon Richard.Thank you for your feedback on your recent stay with us.

5 out of 5
Great value. Amazing location. Only downside, the pool bar/restaurant shuts to early, and the staff sneak a tip on your bill, or expect it even for poor service. Rest of the hotel and resort are amazing, there’s so much to do

Posted by on 17 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Sun cabanas

Dear Guest Thanks for feedback, we appreciate your comments

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Sun Cabanas

Dear Guest Thanks for feedback

4 out of 5
Basic but good value family-friendly hotel. We enjoyed the good breakfast - egg, toast, bacon, fruit etc. A bit limited on cereals but still lots of other options. The pool is lovely with plenty of sun loungers and shade available. Bedrooms are small but perfectly formed. We were very happy with our stay.

Posted by on 24 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Sun Cabanas

Dear Guest Thank you very much for the positive feedback on your recent stay.

5 out of 5

Great family hotel

Great family hotel with a good buffet breakfast. The sun city resort has so many attractions tho keep the kids entertained.

Posted by on 29 Mar 2018

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Comment from Hotel Management

5 Apr 2018 by Sun Cabanas

Responded already

4 out of 5

An Impressive Setting.

Pros: The staff are friendly and helpful. Functional and clean , caters for ones needs very well.
Cons: A later bar facility if only for an hour, the pool bar closes at 8pm. Maybe a restaurant on site, there certainly is plenty of room for expansion.
Location: The hotel is the first one as you enter Sun City. Just unpack your bags and look out onto the lake, golf course and mountains.Book a Safari and enjoy.
Compared to the rest of Sun City this hotel is good value. However it does not have some of the facilities of the other hotels, for example an evening meal restaurant or late bar. This should not detract from its many positives. The pool is absolutely first class, large, very clean, plenty of sun loungers. There is a large choice of fresh or cooked food for breakfast/buffet. Rooms are clean and seem well maintained. The shuttle buses are frequent to the rest of Sun City. Having said that most places are within walking distance.

Posted by , from South Yorkshire. England on 15 Nov 2017

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Comment from Hotel Management

2 Jul 2023 by Dee

Dear NormanThank you for sharing your holiday experience with us. Kind Regards,Dorah

2 out of 5

Management of staff let's hotel down

Cons: Staff
We found the checkin and hotel shop staff to be blunt, unhelpful and rude. Although the hotel knew we had booked the room for 2 adults and 2 kids, the sofa bed had not been made up and we had to ask the staff repeatedly for sufficient bedding for the sofa bed. Breakfast was a disaster, with only one staff member clearing vacated tables and laying new cutlery the backlog and queue of hungry guests was reaching around the block. This occurred both days and is such an easy thing to fix if a co-ordinator was in place and aware.

Posted by on 5 Jan 2017

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Comment from Hotel Management

2 Jul 2023 by Dodo

Dear Anonymous,Thank you for bringing your concerns to management attention, they have been rectified.Kind Regards,Dorah

4 out of 5

Gutes Hotel

Gutes Hotel für Familien. Nr leider sind am Abend die Möglichkeiten sich zu beschäftigen gleich Null.

Posted by on 13 Mar 2013

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Comment from Hotel Management

2 Jul 2023 by Dee

Dear Sarah M,Thanking for bringing your comments to our attention.Kind Regards,Dorah

About the The Cabanas Hotel at Sun City Resort

Location Sun City Resort, Pilanesberg, Moses Kotane, North West 0316

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 15 May to 23 June:

  • Water park

Property Features

The Cabanas Hotel at Sun City Resort offers its guests a full-service spa, a golf course, and a complimentary water park. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. A business centre and meeting rooms are available. A casino, an outdoor pool, and a kids' pool are also featured at the family-friendly The Cabanas Hotel at Sun City Resort. You'll have access to the health club at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 3-star Moses Kotane hotel.

  • 380 guestrooms or units
  • 2 levels
  • 10 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and casino shuttle
  • Parking: Free self parking

Room Amenities

The Cabanas Hotel at Sun City Resort offers 380 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Moses Kotane hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Palm Terrace – Overlooking the garden, this buffet restaurant only serves breakfast.

Treasure Island Snack Bar – This bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Cabanas Pool Bar – This poolside bar only serves lunch. A children's menu is available. Open daily.

Mohican Spur – Overlooking the pool, this steakhouse specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Brew Monkey – This beachfront family restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Nearby Activities

Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course, 2 outdoor tennis courts and a health club. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game drive on site
  • Safari on site
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Archery on site
  • Water skiing on site
  • Motor boating on site
  • Mountain biking on site
  • Parasailing on site
  • Ziplining on site
  • Playground on site
  • Racquetball/squash on site
  • Segway rental/tour on site
  • Boat tours on site
  • Personal motorised watercraft on site
  • Game viewing on site

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at The Cabanas Hotel at Sun City Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Cabanas Sun City
  • Cabanas Hotel Sun City Resort
  • Sun City Cabanas Hotel
  • Cabanas Hotel
  • Cabanas Hotel Sun City
  • Cabanas, Sun City Hotel Sun City
  • Cabanas Hotel Resort
  • Cabanas
  • The Cabanas Hotel Chalets at Sun City Resort
  • Sun City Cabanas
  • The Cabanas At Sun City Resort
  • The Cabanas Hotel at Sun City Resort Hotel
  • The Cabanas Hotel at Sun City Resort Moses Kotane
  • The Cabanas Hotel at Sun City Resort Hotel Moses Kotane

You should know

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.