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4.4 out of 5

"Food was excellent but portions too big. Room well equipped but tired. Staff lacked warmth. Enjoyed the stay but didn’t live up to reviews. " More

By a verified traveller on Mon 08 Nov 2021

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£56* Per night/room 10 Feb - 11 Feb

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Black Horse Inn, BW Signature Collection. During your stay, you'll be close to Kiplin Hall. Free WiFi in public areas, free self-parking and a restaurant are available. This 5-star inn has 7 rooms over 2 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, fridges and coffee makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, a terrace and coffee/tea in a common area
  • Guests speak favourably about the breakfast and the quiet location
  • 5 minutes by car from Kiplin Hall and 11 minutes from Romanby Golf and Country Club

Black Horse Inn, BW Signature Collection ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Black Horse Inn, BW Signature Collection

Everyone (4) Couples (2) Family (2)
2 out of 5
The toilet was full of dirty water on arrival and the tv wasn’t working, supposedly it had not been working all week yet this was never mentioned in advance or at check in.

Posted by on 24 Jan 2022

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3 out of 5
Food was excellent but portions too big. Room well equipped but tired. Staff lacked warmth. Enjoyed the stay but didn’t live up to reviews.

Posted by on 8 Nov 2021

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5 out of 5

Posted by on 24 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by rosie

Thank you

5 out of 5

Posted by on 16 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Rosie

Many thanks

5 out of 5
Lovely accommodation with all amenities you could ask for in the room. Amazing breakfast offer and pleasant and friendly staff. What more could you ask for!!

Posted by on 8 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by Rosie

Thank you for your review. We really enjoyed having you to stay with us and are thrilled you had a n amazing breakfast.

5 out of 5
Very good experience all round.only one night stay but will definitely repeat again and my wife and I never do the same place twice.

Posted by , from Accrington on 2 Nov 2018

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Comment from Hotel Management

7 Nov 2018 by Rosie

Never say never!!!!!!! many thanks for your great review. See you soon.

5 out of 5

Fantastic stay - a little gem of a surprise

Pros: The location matched just what we were looking for. The rooms were fantastic and so comfortable. The pub and food were extremely enjoyable & on site.
Cons: Slight different options for vegetarians at breakfast
Location: In the country, need a car to get around. Good location to get to many lovely destinations in North Yorkshire
We stayed at The Black Horse Inn on an overnight trip to North Yorkshire. We picked here quite by chance - we were looking for a pub with accommodation that appeared to have good food to relax, have a bite to eat, a good pint and not venture very far till the next morning. Well what an extremely pleasant surprise! It is located in the country and not much else within walking distance, but lovely scenery. We were given the Milton Suite and absolutely loved it. The room was decorated very well and was extremely comfortable. Great bed and bedding. Some lovely touches - mugs with hot chocolate and Curly Wurlys. A cafetiere and fresh coffee. Fridge with water, fresh orange and milk. The bathroom was really big with a large bath and walk in shower. We were provided with bathrobes and great big bath sheets not to mention some lovely toiletries. I especially thought the little tin of bits and pieces we might need was a good touch. The food was excellent with set menu of two or three courses for a good price. There were about half a dozen choices on each course. There was a good selection of drinks including real ales. There was a lovely real fire ablaze too. It is dog friendly. The breakfast was very good. My only slight criticism was not offering a vegetarian breakfast although the full breakfast without meat was a good substitute. I would have liked a vegetarian sausage and/or pudding. The staff were very friendly and provided great service. I would say if you can - give it a go!

Posted by on 5 Nov 2017

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Comment from Hotel Management

12 Dec 2017 by Rosie

Brilliant feedback. I will share it with my colleagues.

5 out of 5

A wonderful relaxing experience

Pros: The bedroom suites are large roomy and very well presented
Cons: Nothing we really liked it as it is
Location: Location is fine if you want a quiet out of the way location this is it. Plenty of places within 8miles if you want to shop
A nice afternoon drink by the open fire. Excellent staff who always had time to talk. Followed by a lovely meal in the restaurant with excellent choose. Highly recommended

Posted by , from West Yorkshire on 23 Oct 2017

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Comment from Hotel Management

31 Oct 2017 by rosie

Thank you. Look forward to you returning shortly

About the Black Horse Inn, BW Signature Collection

Location Lumley Lane, Northallerton, England DL7 0SH

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury Black Horse Inn, BW Signature Collection also features a terrace, a garden, and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis. This 5-star Northallerton inn is smoke free.

  • 7 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Black Horse Inn, BW Signature Collection offers 7 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. 32-inch Flat-screen televisions come with digital channels. Bathrooms include bathrobes, designer toiletries and hairdryers. This Northallerton inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to 10:00 AM.

Black Horse Inn, BW Signature Collection has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 11.95 for adults and GBP 6.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Black Horse Inn Northallerton
  • Black Horse Northallerton
  • Black Horse Inn
  • Black Horse Inn, BW Signature Collection Inn
  • Black Horse Inn, BW Signature Collection Northallerton
  • Black Horse Inn, BW Signature Collection Inn Northallerton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.