"Food was excellent but portions too big. Room well equipped but tired. Staff lacked warmth. Enjoyed the stay but didn’t live up to reviews. " More
4 Feb 2020 by rosie
Thank you
31 Jan 2020 by Rosie
Many thanks
9 Oct 2019 by Rosie
Thank you for your review. We really enjoyed having you to stay with us and are thrilled you had a n amazing breakfast.
7 Nov 2018 by Rosie
Never say never!!!!!!! many thanks for your great review. See you soon.
12 Dec 2017 by Rosie
Brilliant feedback. I will share it with my colleagues.
31 Oct 2017 by rosie
Thank you. Look forward to you returning shortly
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury Black Horse Inn, BW Signature Collection also features a terrace, a garden, and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis. This 5-star Northallerton inn is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Black Horse Inn, BW Signature Collection offers 7 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. 32-inch Flat-screen televisions come with digital channels. Bathrooms include dressing gowns, designer toiletries and hairdryers. This Northallerton inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 9:00 AM to 10:00 AM.
Black Horse Inn, BW Signature Collection has a restaurant on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.