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4.4 out of 5

"Perfect location for our one night trip to Norwich. Location was easy to find with good parking. As our room was ready, the staff were very accommodat ... " More

By a verified traveller on Thu 09 Aug 2018

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Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£69* Per night/room 16 Aug - 17 Aug

Comfort Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Executive Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Best Western Annesley House Hotel. During your stay, you're just a quick walk from Surrey House. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 31 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Norwich Theatre Royal and 6 minutes from University of East Anglia

Best Western Annesley House Hotel ratings based on 8 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Annesley House Hotel

Everyone (7) Couples (1)
4 out of 5

Posted by on 16 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Emily

Dear Guest, Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon. Kind Regards, Emily Maher Duty Manager

5 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

11 May 2019 by Emily

Dear Guest, Thank you for taking the time to leave a review. I am pleased to see you enjoyed your time with us and hope we can welcome you back in the future. Kind Regards, Emily Maher Duty Manager

5 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

16 Apr 2019 by Emily

Dear Guest, Thank you for taking the time to leave a review regarding your most recent stay. I am pleased to see you enjoyed your time with us and hope we can welcome you back in the future. Kind Regards, Emily Maher Duty Manager

4 out of 5

Perfect location for our weekend

Pros: Hotel grounds were lovely, especially the breakfast room and garden area it looks out on.
Cons: Breakfast was disappointing and wasn't worth the money. There was only a small selection of continental food and hot food was undercooked.
Perfect location for our one night trip to Norwich. Location was easy to find with good parking. As our room was ready, the staff were very accommodating and let us in early. Room was clean and comfortable. Our standard double room had a shower in the room and separate toilet - the shower was a bit tight and a little moldy around the edge of the carpet as the carpet went right up to the shower cubicle but shower was powerful and hot. Wouldn't recommend the breakfast though.

Posted by , from London on 9 Aug 2018

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Comment from Hotel Management

16 Aug 2018 by Emily M

Dear Ella, Thank you for taking the time to leave a review regarding your most recent stay. I am pleased to hear you enjoyed your time with us and glad you liked our conservatory and gardens. I am disappointed to hear you did not enjoy our breakfast, I have passed on your comments to the Head Chef to discuss the continental offering as well as ensuring all cooked breakfasts are served to the highest standard. I do hope we have the pleasure of welcoming you back in the future to provide you with a more superior experience. Kind Regards, Emily Maher Duty Manager

4 out of 5

I would happily stay here again.

This hotel is in a great location within ten minutes walk of Norwich centre. Ample free car parking facilities and a pleasing entrance to the hotel create a good first impression. The staff are helpful and friendly and there is a comfortable and relaxing bar. The room we had was small but warm and cosy and silent as the grave at night giving us a first rate night's sleep. We did not eat at the hotel but the dining area was light and modern.

Posted by , from Lincolnshire on 21 Sep 2017

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5 out of 5

Annesley House Hotel

A comfortable, stress free stay. Staff pleasant and helpful. Dinner at the restaurant in the evening was excellent and sitting out in the garden afterwards was perfect. Would definitely recommend Annesley House Hotel and look forward to staying there again.

Posted by on 25 Jun 2017

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4 out of 5

Great for work

An overnight stay, the hotel is ideally placed on the main road. Some road noise, this quietened between 2300 and 0700. A short, straight walk into the city centre,the hotel let me leave my car after check-out whilst I worked Great staff - chatty, helpful and very welcoming.

Posted by on 1 Sep 2016

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4 out of 5

perinteisen englantilainen

Perinteisen englantilainen hotelli lähellä keskustaa. Miellyttävät lounge tilat ja hyvin toimiva wifi. Ruokaa saatavilla eri vuorokaudenaikoihin. Ehkä hieman pienenpuoleiset huoneet, mutta kaikki tarpeellinen löytyy. Aaamiainen suht niukka mutta saatavilla myös se tosi tuhti aamupala.

Posted by , from Espoo on 21 Sep 2016

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About the Best Western Annesley House Hotel

Location 6 Newmarket Road, Norwich, England NR2 2LA

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-friendly Best Western Annesley House Hotel also features a terrace, a garden, and laundry facilities. Free self parking is available. This 3-star Norwich hotel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norwich (NWI-Norwich Intl.) (6.5 km / 4.1 mi)
  • Train station: Norwich Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Annesley House Hotel offers 31 forms of accommodation with a safe and complimentary bathrobes. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Best Western Annesley House Hotel has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 6:30 AM-10:00 PM
  • Saturday-Sunday: 7:30 AM-10:00 PM
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Friday: 6:30 AM - 10:00 PM
  • Saturday - Sunday: 7:30 AM - 10:00 PM
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast and through room service

Each guestroom is kept vacant for a minimum of 48 hours between bookings

The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 4.95 and GBP 11.95 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Annesley House Hotel Norwich
  • Best Western Annesley House Hotel
  • Best Western Annesley House Norwich
  • Best Western Annesley House
  • Best Western Annesley Hotel
  • Norwich Best Western
  • Best Western Norwich
  • Annesley House Hotel Norwich
  • Best Western Annesley House Hotel Hotel
  • Best Western Annesley House Hotel Norwich
  • Best Western Annesley House Hotel Hotel Norwich

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.