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Best Western Brook Hotel Norwich

Star Rating
3 out of 5
Photo gallery

Reviews

3.7 / 5Good
550 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Earlham Park
    5 min drive
  • Popular Location
    UEA Sportspark
    5 min drive
  • Popular Location
    University of East Anglia
    6 min drive
  • Airport
    Norwich (NWI-Norwich Intl.)
    9 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-18. Try updating your dates to see prices for your trip.

    About this area

    Norwich

    Located in Norwich, Best Western Brook Hotel Norwich is in the suburbs. Earlham Park and Strangers Hall Garden reflect the area's natural beauty and area attractions include Congo Rapids Adventure Golf and The Plantation Garden. High Ash Farm and Hillside Animal Sanctuary are also worth visiting.

    Popular Location

    What's nearby

    • Earlham Park - 5 min drive
    • UEA Sportspark - 5 min drive
    • University of East Anglia - 6 min drive
    • St John the Baptist Cathedral - 7 min drive
    • Sainsbury Centre for the Visual Arts - 7 min drive

    Getting around

    • Spooner Row Station - 15 min drive
    • Norwich (NWI-Norwich Intl.) - 14 min drive

    Restaurants

    • Where to eat
    • Brook Restaurant – Restaurant with a bar. Serves breakfast and dinner daily.
    • Brook Bar – Bar offering international cuisine. Serves lunch and dinner daily.

    About this property

    Best Western Brook Hotel Norwich

    A restaurant, a bar/lounge and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and wedding services. All 81 rooms offer free WiFi, room service and flat-screen TVs. Other amenities available to guests include coffee/tea makers, hairdryers and phones.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking

    Food and drink

    Buffet breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 10.00 per person
    1 restaurant
    1 bar
    Room service available

    Family friendly

    Dry-cleaning service
    Laundry facilities

    Conveniences

    Front-desk safe
    Newspapers in reception
    No lifts

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Wedding services

    Languages spoken

    English

    Business services

    Meeting rooms

    Outdoors

    Garden
    Picnic area
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Wheelchair-accessible public bathroom
    Wheelchair-accessible van parking
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible lounge

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    flat-screen TV

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Phone
    5 - Excellent
    131
    4 - Good
    216
    3 - Okay
    117
    2 - Mediocre
    64
    1 - Poor
    22
    3.9
    Cleanliness
    4.0
    Service and Staff
    3.9
    Amenities
    3.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Our room was to.far from reception , position in city ideal for our needs Layout of access to rooms needs changing.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service

    Overall, it was okay. Staff were lovely. Very polite and attentive. However, I had an issue putting a drink on my room. The barmaid wouldn't do it unless my credit card was approved for some reason which meant me having to go up to my room to get it. The air conditioning unit in my room was nightmare. Really noisy and blasted red hot air out all night. Didn't awake refreshed at all.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

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