Skip to main content
Beginning of main content

"I was upgraded from a single room to a suite , great but the suite was not great, the bath taps and plug didn't work properly, the balcony door stuck ... " More

By a verified traveller on Sat 01 Feb 2020

Enter dates to see availability

Hotel Description

Our customers tell us that they can't get enough of the overall value at Best Western Plus Oaklands Hotel. During your stay, you'll be within walking distance of Woodrow Pilling Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1920, this 3-star hotel has 47 rooms over 3 floors. Free WiFi and digital TV channels are available in all rooms.

  • All rooms offer 24-hour room service, digital TV and premium bedding
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Oaklands Carvery, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Just a 1-minute drive from Whitlingham Country Park and a few minutes from Lion Wood

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£50* Per night/room 9 Jul - 10 Jul

Standard Room, 1 Double Bed, Non Smoking, Annex Building

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Best Western Plus Oaklands Hotel ratings based on 4 verified reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Plus Oaklands Hotel

Everyone (2) Couples (1) Family (1)
4 out of 5
I was upgraded from a single room to a suite , great but the suite was not great, the bath taps and plug didn't work properly, the balcony door stuck and the under floor heating was impossible to control.

Posted by on 1 Feb 2020

Was this review helpful to you?
2 out of 5
I liked there was a decent tv unfortunately the remote was a little dodge. The room was freezing cold and filthy with pubes in the bath and a dirty carpet. Whenever we tried to call down to reception we didn’t even get an answer we sat on the phone waiting for a good 15 mins on one occasion. The staff was slow and cleanliness was poor. We refused to wash our baby girl as the bath was dirty and it was freezing. Over all not the best experience and we wouldn’t go back.

Posted by on 29 Sep 2019

Was this review helpful to you?
2 out of 5

Noisy hotel

When we booked we were not told that there were numerous Christmas parties being held with loud music until midnight. We asked to be moved but all they could say was that they were fully booked. What would it have mattered if they moved two rooms around as there were rooms away from the noise. The hotel does not have a lift which made it difficult for someone with walking problems. Breakfast very basic hotel public areas need updating. Bedrooms too hot as underfloor heating cannot be regulated. Would not stay here again very unsatisfactory

Posted by , from London on 5 Dec 2016

Was this review helpful to you?
3 out of 5

The hotel is a little tired.

Pros: The room was small but clean. The breakfast was very good.
Cons: The noise from the car park where wedding guests leaving persisted in talking loudly.
Location: Good location just outside of the city centre our visit was to attend family party.

Posted by , from worcester on 7 Oct 2016

Was this review helpful to you?

About the Best Western Plus Oaklands Hotel

Location 89 Yarmouth Road, Norwich, England NR7 0HH

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Best Western Plus Oaklands Hotel. Self parking is free. This 3-star Norwich hotel is smoke free.

  • 47 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2 dining venues
  • Built in 1920
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norwich (NWI-Norwich Intl.) (8.7 km / 5.4 mi)
  • Train station: Norwich Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Oaklands Hotel offers 47 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels. This Norwich hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Oaklands Carvery – Overlooking the garden, this fine-dining restaurant serves lunch and dinner. A children's menu is available.

No.89 Restaurant – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place and guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10.95 for adults and GBP 5.95 for children (approximately)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaklands Court
  • Oaklands Court Norwich
  • Oaklands Hotel & Court
  • Oaklands Hotel & Court Norwich
  • Oaklands Hotel Court Norwich
  • Best Western Plus Oaklands Hotel Norwich
  • Best Western Plus Oaklands Norwich
  • Best Western Plus Oaklands
  • Oaklands Hotel Court
  • Oaklands Hotel Norwich
  • Best Western Plus Oaklands Hotel Hotel
  • Best Western Plus Oaklands Hotel Norwich
  • Best Western Plus Oaklands Hotel Hotel Norwich

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing http://www.ebookers.com/Norwich-Hotels-Best-Western-Plus-Oaklands-Hotel.h799755-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Norwich-Hotels-Best-Western-Plus-Oaklands-Hotel.h799755-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Norwich-Hotels-Best-Western-Plus-Oaklands-Hotel.h799755-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.