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"Really great helpful staff dealing brilliantly in difficult situations in COVID-19. Well organised e.g. breakfast and bar. Social distancing possible ... " More

By a verified traveller on Tue 01 Sep 2020

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£53* Per night/room 23 Apr - 24 Apr

Executive Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Single Bed, Non Smoking (Pitch Side)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking (Pitch Side)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking (Max 2 AD + 2 KIDS)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Description

The spacious rooms at Holiday Inn Norwich City get high marks from our customers. During your stay, you're just a quick walk from Carrow Road. Features include free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 150 rooms over 6 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, a business centre and a meeting room
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the breakfast
  • Within a 15-minute walk of Carrow Road and Norwich Riverside Walk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Holiday Inn Norwich City ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Norwich City

Everyone (2) Couples (4) Business (1) Other (1)
5 out of 5
Really great helpful staff dealing brilliantly in difficult situations in COVID-19. Well organised e.g. breakfast and bar. Social distancing possible with only one family in lifts at a time,etc. Reception desk staff very friendly and helpful. Rooms fairly clean. Some dated looking bits e.g. carpet stains but fine for the price.

Posted by , from Shrewsbury on 1 Sep 2020

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1 out of 5
The hotel room had been indequately cleaned. Moreover, when I began my stay, the carpet outside the bathroom was very wet.This did not dry and stayed like this throughout the duration of the stay. This is not an acceptable state to leave a hotel room in.

Posted by on 7 Jul 2019

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4 out of 5
Spacious room, nice breakfast friendly staff......

Posted by on 9 Mar 2019

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5 out of 5
Good hotel staff great and breakfast nice, rooms clean and bed comfy

Posted by on 23 Dec 2018

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5 out of 5

Good base for visiting Norwich

Smart hotel just outside the city centre by the football ground.

Posted by on 1 Apr 2016

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5 out of 5

Great hotel

Just what you would expect. Great location to Norwich Riverside. Close to TGI Fridays, Nandos, Odeon cinema and a weatherspoons pub. Bar is modern, drinks are a little expensive but nothing to mad. All the staff were helpful and made the trip relaxing. Would defiantly recommend

Posted by on 18 Jan 2016

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3 out of 5

great hotel but pricey

Nice clean friendly hotel. Parking could be better. Over priced but good location

Posted by on 18 Mar 2015

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3 out of 5

Car Parking

wasn't aware before booking that there was a prking charge in fact the web site said there was parking on site but reference to charge

Posted by on 22 Oct 2014

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4 out of 5

Brilliant stay

Stayed for two nights for football match. Brilliant stay just a small problem with breakfast on the second day - very busy and needed to queue which is acceptable but not enough staff to both relay tables and serve tea and coffee.

Posted by on 8 Apr 2014

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3 out of 5

Nice clean and comfortable

The staff couldn't. Have been nicer. However I was a little bit disappointed to discover that we would be charged for parking each night ad I assumed this would be free. Also no wi-fi in rooms only cable internet which was again charged for. Free wi-fi in foyer though. Overall a nice hotel, comfy, lovely staff. Our room overlooked Darrow road football pitch. Unfortunately for my husband it was an away game:)

Posted by on 11 Sep 2013

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About the Holiday Inn Norwich City

Location Carrow Road, Norwich, England NR1 1HU

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 125 square feet (12 square metres) and includes conference rooms. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City. You'll have access to the indoor pool at a partner property. For a fee, parking is available. This 4-star Norwich hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 125 sq ft of conference space
  • 12 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Norwich (NWI-Norwich Intl.) (7.3 km / 4.5 mi)
  • Train station: Norwich Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Norwich City offers 150 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries. This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 6.95 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Norwich City
  • Holiday Inn Norwich City
  • Norwich City Holiday Inn
  • Holiday Inn Norwich City Hotel Norwich
  • Norwich Holiday Inn
  • Holiday Inn Norwich City Hotel
  • Norwich Holiday Inn
  • Holiday Inn Norwich City Hotel
  • Holiday Inn Norwich City Norwich
  • Holiday Inn Norwich City an IHG Hotel
  • Holiday Inn Norwich City Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.