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4.1 out of 5

"Staff were lovely good check in check out. Any staff covering behind bar need to know how to make all drinks on offer. " More

By a verified traveller on Mon 19 Aug 2019

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£88* Per night/room 7 Dec - 8 Dec

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking, Kitchen (Separate Lounge;Bunk beds)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at The George Hotel, BW Signature Collection get high marks from our customers. During your stay, you'll be within walking distance of Chapelfield Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 43 rooms over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, room service and coffee makers
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at No.10 Arlington Bistro, a brasserie that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute drive from University of East Anglia and a few minutes from St John the Baptist Cathedral
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The George Hotel, BW Signature Collection ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The George Hotel, BW Signature Collection

Everyone (6) Couples (4) Business (1) Family (2)
4 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Jodie

Thank you very much

5 out of 5

Posted by on 30 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Jodie

Thank you so much for your 5 star review!

4 out of 5
Staff were lovely good check in check out. Any staff covering behind bar need to know how to make all drinks on offer.

Posted by on 19 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Hannah

Hello There, Thankyou very much for your feedback. This has been passed onto the F&B Manager to look into further! We hope to see you again soon

3 out of 5
Alarm clock in room went off at 3.20am ( I didn't set this ). Milk cartons in room had been tampered with ( e.g. were empty, but left in a way as to look full ). Room was noisy - a lot of noise from the bathroom next door.

Posted by on 21 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Hannah

Hi There, We are so sorry to hear about the issues you encountered during your stay with us. We will speak to the relevant departments and ensure this doesn't happen again! We hope to see you again soon.

5 out of 5

Posted by on 25 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Hannah

Thank you very much for your review!

4 out of 5
The hotel is undergoing extensive refurbishment, it would have been nice to have been warned on booking. Staff all pleasant and helpfull.i stayed in a finished room which has neen done to a good std, will dtay again

Posted by , from chesterfield on 8 Nov 2017

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4 out of 5

Excellent value for money

Pros: Excellent value for money, friendly staff, peacefully tucked away.
Cons: Décor, facilities are dated
Location: Norwich centre 10 minutes walk or 4 minute taxi ride away, loads to do there.
Stayed for one night in Oct 2016. Pleasant hotel tucked away, we stayed in one of the cottage rooms detached from the main hotel which was peaceful and perfectly adequate for our needs with a very comfy bed, nice shower. The hotel in general is quite dated but warm and welcoming. The breakfast was nice, good quality ingredients but a little over priced in my opinion but overall, a very comfortable stay and for the price we paid a real result compared to other hotels in the area. If you're looking for value for money I doubt you'll find much better in the area.

Posted by , from Nottingham on 10 Oct 2016

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3 out of 5

Comfortable room however a bit small

Pros: Location
Cons: hot water supply
Location: Nearly to Unthank Arms where we were attending a function
Very good location for getting into city. Our room was quite a treck from reception. Adequate facilities in room, however lacked hot water for shower. Staff very pleasing and obliging especially house keeping manager who went the extra mile with help. Room was a bit tired.

Posted by , from SE London on 2 Aug 2016

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5 out of 5

Very enjoyable stay

The hotel staff were very helpful and friendly, the room clean and comfortable, everything one needed for a good nights sleep.

Posted by on 14 Oct 2015

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4 out of 5

No complaints, would return

All in all fine, some parts a little tired but was perfectly fine for a short stay

Posted by on 25 Apr 2015

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About the The George Hotel, BW Signature Collection

Location Arlington Lane, Norwich, England NR2 2DA

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly The George Hotel, BW Signature Collection also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. A complete renovation of The George Hotel, BW Signature Collection was completed in October 2018. This Georgian Norwich hotel is smoke free.

  • 43 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Norwich Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

The George Hotel, BW Signature Collection offers 43 forms of air-conditioned accommodation with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.

No.10 Arlington Bistro – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Arlington Bar – This bar serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 10.00 per person (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western George Hotel Norwich
  • Best Western George Hotel
  • Best Western George Norwich
  • Best Western George
  • The George Hotel, BW Signature Collection Hotel
  • The George Hotel, BW Signature Collection Norwich
  • The George Hotel, BW Signature Collection Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.