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"Lovely 3 star hotel, excellent staff, I would definitely stay again. " More

By a verified traveller on Mon 05 Jun 2023

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Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking, Kitchen (Separate Lounge;Bunk beds)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The George Hotel, BW Signature Collection. During your stay, you'll be within walking distance of Norwich Theatre Royal. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at No.10 Arlington Bistro, a bistro that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a terrace
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Norwich Theatre Royal and a few minutes from Market Place
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The George Hotel, BW Signature Collection ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The George Hotel, BW Signature Collection

Everyone (8) Couples (4) Business (1) Family (2)
1 out of 5

Posted by on 2 Aug 2023

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Comment from Hotel Management

3 Aug 2023 by Julie

Hi SamPlease could you let us know why your stay was terrible so we can look into the issues you had .Thank you

5 out of 5
Lovely 3 star hotel, excellent staff, I would definitely stay again.

Posted by on 5 Jun 2023

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Comment from Hotel Management

5 Jun 2023 by Hannah

Hi Richard,Thanks so much for the brilliant feedback! We look forward to seeing you again :-)

4 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Jodie

Thank you very much

5 out of 5

Posted by on 30 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Jodie

Thank you so much for your 5 star review!

4 out of 5
Staff were lovely good check in check out. Any staff covering behind bar need to know how to make all drinks on offer.

Posted by on 19 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Hannah

Hello There, Thankyou very much for your feedback. This has been passed onto the F&B Manager to look into further! We hope to see you again soon

3 out of 5
Alarm clock in room went off at 3.20am ( I didn't set this ). Milk cartons in room had been tampered with ( e.g. were empty, but left in a way as to look full ). Room was noisy - a lot of noise from the bathroom next door.

Posted by on 21 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Hannah

Hi There, We are so sorry to hear about the issues you encountered during your stay with us. We will speak to the relevant departments and ensure this doesn't happen again! We hope to see you again soon.

5 out of 5

Posted by on 25 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Hannah

Thank you very much for your review!

4 out of 5
The hotel is undergoing extensive refurbishment, it would have been nice to have been warned on booking. Staff all pleasant and helpfull.i stayed in a finished room which has neen done to a good std, will dtay again

Posted by , from chesterfield on 8 Nov 2017

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4 out of 5

Excellent value for money

Pros: Excellent value for money, friendly staff, peacefully tucked away.
Cons: Décor, facilities are dated
Location: Norwich centre 10 minutes walk or 4 minute taxi ride away, loads to do there.
Stayed for one night in Oct 2016. Pleasant hotel tucked away, we stayed in one of the cottage rooms detached from the main hotel which was peaceful and perfectly adequate for our needs with a very comfy bed, nice shower. The hotel in general is quite dated but warm and welcoming. The breakfast was nice, good quality ingredients but a little over priced in my opinion but overall, a very comfortable stay and for the price we paid a real result compared to other hotels in the area. If you're looking for value for money I doubt you'll find much better in the area.

Posted by , from Nottingham on 10 Oct 2016

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3 out of 5

Comfortable room however a bit small

Pros: Location
Cons: hot water supply
Location: Nearly to Unthank Arms where we were attending a function
Very good location for getting into city. Our room was quite a treck from reception. Adequate facilities in room, however lacked hot water for shower. Staff very pleasing and obliging especially house keeping manager who went the extra mile with help. Room was a bit tired.

Posted by , from SE London on 2 Aug 2016

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About the The George Hotel, BW Signature Collection

Location Arlington Lane, Norwich, England NR2 2DA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly The George Hotel, BW Signature Collection also features a terrace, a fireplace in the lobby, and dry cleaning/laundry services. Self parking is free. This Georgian Norwich hotel is smoke free.

  • 43 guestrooms or units
  • 2 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Norwich Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

The George Hotel, BW Signature Collection offers 43 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:00 AM.

No.10 Arlington Bistro – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Arlington Bar – This bar serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western George Hotel Norwich
  • Best Western George Hotel
  • Best Western George Norwich
  • Best Western George
  • The George Hotel, BW Signature Collection Hotel
  • The George Hotel, BW Signature Collection Norwich
  • The George Hotel, BW Signature Collection Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.