Skip to main content
Beginning of main content

"Great hotel - good location - lovely breakfast- a little pricey though. " More

By a verified traveller on Mon 15 Jan 2018

Enter dates to see availability

Hotel Description

Our customers tell us they enjoy The Maids Head Hotel's good location. During your stay, you're just a quick walk from Norwich Castle. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 1287, this 4-star hotel has 84 rooms over 4 floors. All rooms offer free WiFi and iPads.

  • All rooms offer iPads, 24-hour room service and plasma TVs
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Norwich Castle and Norwich Theatre Royal

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£109* Per night/room 21 Nov - 22 Nov

Executive Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max


Bed Count 1 Double Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

The Maids Head Hotel ratings based on 18 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Maids Head Hotel

Everyone (7) Couples (6) Business (1) Family (3) Other (1)
5 out of 5

Posted by on 26 Oct 2019

Was this review helpful to you?
4 out of 5
This is a lovely, well-run old hotel in the centre if Norwich. There is a lot going on in the hotel and a lot of clubs nearby so it can get a bit noisy in the evening, but it quietens down by midnight.

Posted by on 24 Sep 2019

Was this review helpful to you?
4 out of 5
Lovely old building but modern facilities and well thought out.

Posted by on 31 Aug 2019

Was this review helpful to you?
1 out of 5

Posted by on 26 Aug 2019

Was this review helpful to you?
4 out of 5
Enjoyed its quirky layout. Didn't like the fact that there were no instructions on how to use the shower.

Posted by on 19 Apr 2019

Was this review helpful to you?
4 out of 5
Staff very friendly and helpful, answered questions, very efficient

Posted by on 4 Oct 2018

Was this review helpful to you?
4 out of 5

Great hotel - little pricey though.

Great hotel - good location - lovely breakfast- a little pricey though.

Posted by , from Sutton Coldfield on 15 Jan 2018

Was this review helpful to you?
5 out of 5

A beautiful city - Norwich

Pros: Character and even though the hotel was fully booked, there was plenty of space in the public rooms
Cons: Most things were pretty good
Location: Right in the city centre, walking distance to the magnificent Cathedral, Castle and a wonderful array of shops. A short drive to the broads.
Did the Cathedral and the Castle and a bit of the Broads, while the wife went Christmas shopping.

Posted by , from Essex on 14 Nov 2017

Was this review helpful to you?
5 out of 5

Great hotel right next to the Cathedral.

Room comfortable and clean. Food in bar excellent.

Posted by , from southampton on 9 Sep 2017

Was this review helpful to you?
3 out of 5


Yes, nice location and oldest hotel in UK but that's more a hindrance. The hotel is currently in the midst of some major reworks so hard to get to, an eyesore and all the noise that goes with highways work. The hotel might stretch back hundreds of years which will thrill overseas travellers but having grown organically means the rooms are spread throughout a lots of old sprawling buildings and the interiors are not up to the standards that one would expect for the price especially the absence of AC. On the positive side staff were very polite and helpful.

Posted by on 24 Jul 2015

Was this review helpful to you?

About the The Maids Head Hotel

Location Tombland, Norwich, England NR3 1LB

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly The Maids Head Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Self parking is free. This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Built in 1287
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Norwich (NWI-Norwich Intl.) (5.3 km / 3.3 mi)
  • Train station: Norwich Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

The Maids Head Hotel offers 84 forms of accommodation with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • iPad
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

WinePress at Wensum – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maids Head
  • Maids Head Hotel
  • Maids Head Hotel Norwich
  • Maids Head Norwich
  • Maids Hotel
  • The Maids Head Hotel Hotel
  • The Maids Head Hotel Norwich
  • The Maids Head Hotel Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.