Skip to main content
Beginning of main content

"5 minute walk to the city centre and free breakfast parking. Very friendly staff & prompt check in. What let’s this hotel down is the condition and cl ... " More

By a verified traveller on Sat 13 Apr 2019

Enter dates to see availability

Select your room to view prices

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Norwich Hotel. During your stay, you're just a quick walk from Carrow Road. Enjoy features like free self-parking and meeting rooms. This 3-star hotel has 38 rooms over 2 floors. Each room includes amenities such as a flat-screen TV and a coffee maker.

  • All rooms offer flat-screen TVs, coffee/tea makers and free toiletries
  • Free self-parking
  • Services include luggage storage and wedding services
  • Guests speak favourably about the central location and the value of their stay
  • 5 minutes by car from Norwich Theatre Royal and 10 minutes from University of East Anglia

The Norwich Hotel ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Norwich Hotel

Everyone (3) Couples (1)
2 out of 5

Posted by on 22 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

30 Sep 2019 by Reception

Thank you for your feedback. We are sorry you did not enjoy your stay

3 out of 5
5 minute walk to the city centre and free breakfast parking. Very friendly staff & prompt check in. What let’s this hotel down is the condition and cleanliness. The room was very old and dated. Uneven floor and nearly every tile in the bathroom cracked. Furniture was old and worn and the bed was extremely uncomfortable - more like a trampoline! The kettle was dirty and there was dust everywhere - even on surfaces that are used everyday. It was just very run down which is a shame as a little renovation and this could be a lovely little hotel.

Posted by on 13 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

14 Apr 2019 by Reception

Thank you for your feedback. We have informed our housekeeping team and our maintenance team of your concerns and hope to improve the experience.

3 out of 5
Decor of room poor. Very old shower and water does not flow prooerly.

Posted by on 30 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

1 Dec 2018 by Reception

Thank you for your feedback. We have notified our maintenance team of your concerns and hope to improve the experience

4 out of 5

Posted by on 15 Mar 2020

Was this review helpful to you?
Comment from Hotel Management

16 Mar 2020 by Reception

Thank you for your positive response. We are glad you enjoyed your stay

1 out of 5
Alles im die Jahre gekommen. Z.T. Schimmel im Bad. Alter Tepichboden müffelt.

Posted by on 14 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

17 Sep 2019 by Reception

Thank you for your feedback. We have informed our maintenance team of your concerns and hope to improve the experience. We are sorry you did not enjoy stay.

Renovations + Closures

This property is closed from 5 November 2020 to 28 February 2021 (dates subject to change).

Property Features

The Norwich Hotel offers its guests a lift. The front desk is open around the clock. Free self parking is available. This 3-star Norwich hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Lift
  • No smoking on site

Parking

Free self parking

Transport

  • Train station: Norwich Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

The Norwich Hotel offers 38 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Norwich Hotel
  • The Norwich Hotel Hotel
  • The Norwich Hotel Norwich
  • The Norwich Hotel Hotel Norwich
url importing http://www.ebookers.com/Norwich-Hotels-The-Norwich-Hotel.h22241447-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Norwich-Hotels-The-Norwich-Hotel.h22241447-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Norwich-Hotels-The-Norwich-Hotel.h22241447-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.