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 Norwich •1 room
 Norwich • 1 room
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The Norwich Hotel

3-star property
116 Thorpe Road, Norwich, England 020 3788 4841
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2.6 out of 5
See all 5 Ebookers Reviews

"5 minute walk to the city centre and free breakfast parking. Very friendly staff & prompt check in. What let’s this hotel down is the condition and cl ... " More

By a verified traveller on Sat 13 Apr 2019

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Hotel Description

The breakfast at The Norwich Hotel gets high marks from our customers. During your stay, you're just a quick walk from Carrow Road. Free WiFi in public areas, free self-parking and a bar are available. This 3-star hotel has 38 rooms over 2 floors. Each room includes amenities such as a flat-screen TV and a coffee maker.

  • All rooms offer flat-screen TVs, coffee/tea makers and free toiletries
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • English breakfast served weekends for a fee
  • Services include luggage storage and wedding services
  • Guests speak favourably about the central location and the value of their stay
  • Just a 2-minute drive from Norwich Castle and 5 minutes from Norwich Theatre Royal

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

The Norwich Hotel ratings based on 5 verified reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Norwich Hotel

Everyone (3) Couples (1)
2 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by Reception

Thank you for your feedback. We are sorry you did not enjoy your stay

3 out of 5
5 minute walk to the city centre and free breakfast parking. Very friendly staff & prompt check in. What let’s this hotel down is the condition and cleanliness. The room was very old and dated. Uneven floor and nearly every tile in the bathroom cracked. Furniture was old and worn and the bed was extremely uncomfortable - more like a trampoline! The kettle was dirty and there was dust everywhere - even on surfaces that are used everyday. It was just very run down which is a shame as a little renovation and this could be a lovely little hotel.

Posted by on 13 Apr 2019

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Comment from Hotel Management

14 Apr 2019 by Reception

Thank you for your feedback. We have informed our housekeeping team and our maintenance team of your concerns and hope to improve the experience.

3 out of 5
Decor of room poor. Very old shower and water does not flow prooerly.

Posted by on 30 Nov 2018

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Comment from Hotel Management

1 Dec 2018 by Reception

Thank you for your feedback. We have notified our maintenance team of your concerns and hope to improve the experience

4 out of 5

Posted by on 15 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by Reception

Thank you for your positive response. We are glad you enjoyed your stay

1 out of 5
Alles im die Jahre gekommen. Z.T. Schimmel im Bad. Alter Tepichboden müffelt.

Posted by on 14 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Reception

Thank you for your feedback. We have informed our maintenance team of your concerns and hope to improve the experience. We are sorry you did not enjoy stay.

About the The Norwich Hotel

Location 116 Thorpe Road, Norwich, England NR1 1RU

Property Features

The Norwich Hotel offers its guests a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available. This 3-star Norwich hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Lift
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Norwich Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

The Norwich Hotel offers 38 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast on weekends from 8:00 AM and 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 8.95 for adults and GBP 4.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norwich Hotel
  • The Norwich Hotel Hotel
  • The Norwich Hotel Norwich
  • The Norwich Hotel Hotel Norwich
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.