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3.5 out of 5

"Started twice, one bedroom apartment was bigger that a two bed and nicer! Corner sofa. Larger bedroom, loved apartment 5. Still no hot water though in ... " More

By a verified traveller on Fri 13 Mar 2020

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One-Bedroom Apartment (Apartment 3)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Two-Bedroom Apartment (Apartment 4)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

One-Bedroom Apartment (Apartment 1)

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

One-Bedroom Apartment (Apartment 2)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Two-Bedroom Apartment (Apartment 6)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

One-Bedroom Apartment (Apartment 5)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Arena Apartments. During your stay, you're just a quick walk from Motorpoint Arena Nottingham. Enjoy features like free WiFi in public areas and free self-parking. This 4-star apartment has 6 apartments. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washing machine and a dining area
  • Free WiFi
  • Free self-parking
  • Guests speak favourably about the location and the convenient parking
  • Within a 10-minute walk of Motorpoint Arena Nottingham and St Mary's Church

Arena Apartments ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arena Apartments

Family (1)
1 out of 5
Apartment itself wasn't actually too bad, we rented 4 x apartments in this building. Seem relatively clean. The day after leaving however, we received an email saying that they are deducting money from deposit. They had a variety of reasons for claiming deposit, none of which were true and were all unproven accusations made by the cleaners in just one of the apartments. Quite appalled that a so called professional company can act in this way.

Posted by on 12 Jul 2021

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Comment from Hotel Management

13 Jul 2021 by The Bookings Team

Thank you for taking the time to provide us with feedback. We are delighted that you enjoyed your stay and found the apartment relatively clean. Our aim is to provide you with a comfortable and enjoyable stay. We are sorry for any inconvenience caused by the retention of the security deposit but can reconfirm that the matter has now been resolved and a full refund has been actioned. We utilize all guest feedback to implement positive changes and improvements. We hope to have you stay with us again!

4 out of 5
Started twice, one bedroom apartment was bigger that a two bed and nicer! Corner sofa. Larger bedroom, loved apartment 5. Still no hot water though in bathroom or kitchen despite me taking them. Not a major issue as dishwasher and shower is electric but the shower has a mind of its own and is dangerous. Lovely apartment though but cleanliness of cooking utensils is terrible, run all the plates and cutlery through dishwasher before you use. Also, they should supply some washing machine detergent for you to use.

Posted by on 13 Mar 2020

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Comment from Hotel Management

24 Mar 2020 by Prim Short Stays

"Thank you so much for leaving us feedback! We are always look forward to hearing about how our guests feel about staying with us! It's great to know you appreciated our apartment and we are sorry about the incidents that did occur during your stay, they are important and shall be addressed. We have forwarded these concerns to the necessary department. This way, all our guests future stays will be great ones!"

4 out of 5
Firstly this isn't a livable 2 bed apartment.what i mean is that its not like a regular apartment you'd live in.It has two small bedrooms and an open plan living room/kitchen,its very small, enough for 4 people for 1 or 2 nights. No storage space/wardrobes,just some places to hang a few shirts etc. no signage on property or car park,i struggled to find the car park but worked it out eventually, once you book you get several emails (and have to pay £200 deposit) from them direct giving you more info as it isnt a key system, you are given access code to the entrance and codes to get in your apartment which i didn't like, would've preferred a key.car park isn't marked out, you just leave car against either wall,I saw the same cars parked all 3 days i was there, they didn't move, leaving just a gap on the end for me to use,not clear at all.There is no stored hot water, they use a gadget in kitchen to heat it however all i got was tepid water so hard to shave. didn't need to wash up as there is a dishwasher and shower is electric so wasn't a major issue just annoying at having luke warm water to wash hands and shave.Was supposed to have a double bed but there are 4 singles and they push two together to make a double which is my pet hate.Uncomfortable with a gap in the middle, completely pointless.I sleep heavy but if you are a light sleeper you may struggle as the road noise from outside is loud.wifi good and cleanliness good.If you phone for support you get an Indian call centre!

Posted by , from London on 6 Mar 2020

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Comment from Hotel Management

24 Mar 2020 by Prim Short Stays

"Your feedback is important to us, Paul! We are sorry to hear about the incidents that lead you to not having a good stay. We have looked into each of points you have made and have raised it with the necessary department to rectify. Thank you for letting us know as we want to continue to improve and grow the service we offer. We aim to provide a great stay for our guests and to give them a relaxing, comfortable, and peaceful setting. We appreciate your time and giving us the chance to host your stay!"

5 out of 5
Wonderful for a family of four! Location & parking great as well. Highly recommend!!

Posted by on 17 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by The Bookings Team

Hi, We are glad to hear that you enjoyed your stay with us and the apartment suited your needs. We thank you for recommending our apartment and we are looking forward to your next visit.

Property Features

As a guest of Arena Apartments, you'll find express check-in and express check-out. WiFi is free in public spaces. Free self parking is available. This 4-star Nottingham apartment is smoke free.

  • 6 guestrooms or units
  • Express check-in
  • Express check-out
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Separate dining area
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Nottingham (XNM-Nottingham Train Station) (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Arena Apartments offers 6 forms of accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels.

  • In-room kitchen
  • Washer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. Guests will receive an access code.

This property does not have a front desk. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that a list of rules for waste management will be provided upon access. If this was not followed, a fee of £150 will be charged

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Private entrance
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Arena Apartments Apartment
  • Arena Apartments Apartment Nottingham
  • Arena Apartments Nottingham
  • Apartment Arena Apartments Nottingham
  • Nottingham Arena Apartments Apartment
  • Arena Apartments Apartment
  • Arena Apartments Nottingham
  • Arena Apartments Apartment Nottingham
  • Apartment Arena Apartments
  • Arena Apartments Nottingham

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.