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"Everything . First class service and friendly welcome " More

By a verified traveller on Wed 10 Mar 2021

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£43* Per night/room 17 Jun - 18 Jun

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Best Western Nottingham Derby. During your stay, you'll be close to University of Nottingham. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 100 rooms over 3 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer iPod docking stations, LCD TVs and coffee makers
  • Free WiFi
  • Free self-parking
  • Enjoy regional cuisine while dining at The Grill at Twenty Five
  • To-go breakfast served weekdays for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the value of their stay and the comfortable guestrooms
  • 15 minutes by car from Nottingham Trent University Clifton Campus and 6 minutes from Elvaston Castle Country Park
  • Dogs welcome free of charge (restrictions apply)

Best Western Nottingham Derby ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Nottingham Derby

Everyone (12) Couples (1) Family (7) Friends (1)
1 out of 5
Booked as my usual hotel was full. Initial impressions from the outside wasn’t great, but as you walk in the door you can see it’s had a recent refurb. Greeted by a very nice receptionist who was thorough and helpful. I booked an accessible room and was allocated accordingly. Whilst in this room there was an infestation of ants, I spoke with reception who moved me after inspecting the room. The second room was not accessible. This room was smaller, louder, constant leaking pipework and thin walls and windows that seemed to enhance any noises. Overall the stay was awful, with the mix of issues I wasn’t able to sleep and decided to leave to leave in the early hours of the morning due to it being pointless staying in a room you can’t sleep in. I don’t believe I will be staying here again.

Posted by on 4 Jun 2021

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Comment from Hotel Management

8 Jun 2021 by Lorna

Good evening, I understand management have responded to this directly via email. Kindest regards,

5 out of 5
Everything . First class service and friendly welcome

Posted by on 10 Mar 2021

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Comment from Hotel Management

10 Mar 2021 by Lorna

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am pleased to read that you received a great service from the staff. I will ensure your comments are passed on. We hope you will stay with us again in the future. Kindest regards.

5 out of 5
Really nice helpful staff - good location for motorway, with good access to Nottingham, East Midlands airport, derby and Leicester. Room was lovely and quiet considering near airport and motorway

Posted by on 8 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by Gwen

Dear Guest, Thank you for taking the time to leave your great review. I am happy to read that you enjoyed your stay and that the staff were helpful. I hope you will stay with us again soon. Kind regards

1 out of 5
Very unwelcoming ; was given a room that felt like I was on the M1 all night ; shower didn’t work properly and the quilt hadn’t seen a washing machine for a very long time .

Posted by on 19 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by Gwen

Dear Guest, I am sorry to read that you did not have a good experience with us. If you could provide further details, for example, the room you stayed in and the date you stayed, I will be able to look into all the points raised. Kind regards

5 out of 5
The staff were very friendly, attentive and helpful

Posted by on 10 Nov 2019

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Comment from Hotel Management

13 Nov 2019 by Gwen

Dear Guest, Thank you for taking the time to leave your great feedback. I am happy to read that you enjoyed your stay and that the staff were friendly. I hope you will stay with us again soon. Kind regards

4 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Gwen

Dear Guest, thank you for taking the time to leave your review. I hope you stay with us again soon. Kind regards

4 out of 5
+ Fast, pleasant check in. Room had plenty of space, comfy bed, tea/coffee/toiletries/iron/tv/hairdryer. Good value for money. Nice staff. - Noisy doors close with a bang so a group of people getting back late at night makes a lot of noise as they go to their rooms. Sliding door into bathroom kept getting stuck. No air con. No lift.

Posted by on 10 Sep 2019

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Comment from Hotel Management

11 Sep 2019 by Gwen

Dear guest, thank you for taking the time to leave your review. I am happy to read that you found the hotel value for money and enjoyed the facilities of the room and found the staff nice. I am sorry to read that there was a problem with the noise of the doors closing. As these are all fire doors, unfortunately, this cannot always be helped. I am sorry to read about the sliding door to the bathroom, and will get this looked into. I hope you will consider staying with us again soon. Kind regards

4 out of 5
The check in was good . The grill is good and the staff were very efficient. The property could do with a lift. The shower cubical could do with replacing as there is a lot of black in it

Posted by on 5 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Gwen

Dear Guest, Thank you for taking the time to leave your review. I am happy to read that you enjoyed the food at the restaurant. We are currently working on carrying out refurbishments, so your comments will be taken into consideration. I hope you will stay with us again soon. Kind regards

1 out of 5
Room too hot and set at 25.5 degrees Too loud next to motorway

Posted by on 30 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by Gwen

Good afternoon, I am sorry that you found the room too hot. Unfortunately, we do not have air conditioning in the rooms, but we do provide fans to try to keep the temperature down. As you can appreciate, we are having a particular hot spell regarding the weather at the moment. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5
Nice and quiet hotel, check was very easy and the staff were really helpful. Room was bigger than expected, clean and had everything needed ie hairdryer, iron and tea/coffee making facilities. Restaurant across from the main entrance and parking to the rear.

Posted by on 12 Dec 2018

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About the Best Western Nottingham Derby

Location Bostock Lane, Nottingham, England NG10 4EP

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Best Western Nottingham Derby also features dry cleaning/laundry services and camper van/bus/lorry parking. Free self parking is available. This 3-star Nottingham hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: East Midlands Airport (EMA) (13.6 km / 8.5 mi)
  • Train station: Nottingham Long Eaton Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Nottingham Derby offers 100 forms of accommodation with iPod docking stations and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower and hairdryers. This Nottingham hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • iPod dock
  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast on weekdays from 7:00 AM and 9:00 AM.

The Grill at Twenty Five – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 9.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Nottingham Derby Hotel
  • Best Western Derby Hotel
  • Best Western Nottingham Derby
  • Best Western Derby
  • Best Western Nottingham Derby Hotel Long Eaton
  • BEST WESTERN Nottingham Derby Long Eaton
  • Nottingham Derby Nottingham
  • Best Western Nottingham Derby Hotel
  • Best Western Nottingham Derby Nottingham
  • Best Western Nottingham Derby Hotel Nottingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.