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DoubleTree by Hilton Hotel - Nottingham Gateway

4-star property
Nuthall Road, Nottingham, England 020 3788 4841
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4.4 out of 5
Excellent!
See all 12 Ebookers Reviews

"Had a nice time staff were helpful and friendly. Room very nice and clean, will be coming back again. " More

By a verified traveller on Sun 12 Jul 2020

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Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£58* Per night/room 4 Jul - 5 Jul

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel - Nottingham Gateway's great location. During your stay, you'll be close to Nottingham Trent University. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 1991, this 4-star hotel has 105 rooms over 3 floors. Each room includes amenities such as a sofa bed and an LCD TV.

  • Air-conditioned rooms with sofa beds, 24-hour room service and LCD TVs
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort and spaciousness
  • 4 mi (6.4 km) from Theatre Royal and 4.1 mi (6.6 km) from Nottingham Trent University

DoubleTree by Hilton Hotel - Nottingham Gateway ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel - Nottingham Gateway

Everyone (9) Couples (3)
4 out of 5

Posted by on 22 Oct 2020

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Comment from Hotel Management

23 Oct 2020 by Emma Sadler

Thank you for submitting your score review. We look forward to welcoming you back soon

5 out of 5
Had a nice time staff were helpful and friendly. Room very nice and clean, will be coming back again.

Posted by , from Nottingham on 12 Jul 2020

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Comment from Hotel Management

14 Jul 2020 by Jodie Welsh

Good Morning, Thank you for sharing your positive experience with us. We look forward to welcoming you back to the property. Kind Regards

3 out of 5
The hotel was clean and looked stylish. We attended a wedding and the service was good. The biggest negative point was the fact that I could not sleep on the bed and woke up with a backache. The bed has a mattress topper which is sectioned in to squares and was very lumpy so I did not get to sleep. Both my wife and I did not like the bed since we could not sleep. Because we arrived so late in our room after the wedding reception and we were told the hotel was fully booked when we called the hotel earlier there was no point at that time of night to ask for this to be fixed.

Posted by on 31 Aug 2019

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Comment from Hotel Management

17 Sep 2019 by Ellie

Thanks for staying with us. We appreciate your feedback!

2 out of 5
No air conditioning on hottest day of year will ge asking Hilton for refund

Posted by on 26 Aug 2019

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5 out of 5

Posted by on 14 Apr 2019

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5 out of 5

Posted by on 26 Feb 2019

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5 out of 5

Posted by on 13 Jan 2019

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Comment from Hotel Management

22 Feb 2019 by GR

Thank you for a top review score! We hope to welcome you back soon Kind Regards Stefanie Dunn Guest Relations

5 out of 5
Amazingly friendly and helpful , staff even took the boys swimming towels after first day of gala so they were dry for the second day Close to Harvey Hadden Swim pool

Posted by , from London on 22 Oct 2018

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5 out of 5

Fantastic Hotel!

From the moment we arrived until the moment we left, the customer service of the staff was 10 out of 10. The hotel was clean, and very nice. Room was spacious and looked just like the pictures. Very impressed overall. Phillip the manager of the front desk was very helpful and friendly. Would defiently be staying here again!

Posted by , from L on 15 May 2017

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5 out of 5

Comfortable hotel with great staff

Pros: The staff; room was comfortable too.
Cons: We had no issues.
Location: On the outskirts of Nottingham - easy to get to from motorway. There's a tram stop along the road if you don't feel like driving into the city centre.
We stayed for a weekend to watch an event at the National Watersports Centre. The staff were brilliant - nothing too much trouble. There's a great pub (Nuthall Pub and Kitchen) just along the road too - excellent food.

Posted by , from Stirling on 4 May 2017

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About the DoubleTree by Hilton Hotel - Nottingham Gateway

Location Nuthall Road, Nottingham, England NG8 6AZ

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. The business-friendly DoubleTree by Hilton Hotel - Nottingham Gateway also features a fitness centre, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. A complete renovation of DoubleTree by Hilton Hotel - Nottingham Gateway was completed in 2015. Smoking is allowed in designated areas at this 4-star Nottingham hotel.

  • 1 building
  • 105 guestrooms or units
  • 3 levels
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Sofa bed
  • Fridge

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: East Midlands Airport (EMA) (25.5 km / 15.8 mi)
  • Train station: Bulwell Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel - Nottingham Gateway offers 105 forms of accommodation with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Nottingham hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LCD television
  • Fridge
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.

DoubleTree by Hilton Hotel - Nottingham Gateway has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Guests will receive smart lock details. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and CleanStay (Hilton) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.00 per person (approximately)
  • Fee for in-room wired Internet: GBP 9.99 (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Hotel Nottingham
  • Gateway Nottingham
  • Nottingham Gateway
  • Nottingham Gateway Hotel
  • DoubleTree Hilton Hotel Nottingham Gateway
  • DoubleTree Hilton Hotel Gateway
  • DoubleTree Hilton Nottingham Gateway
  • DoubleTree Hilton Gateway
  • DoubleTree by Hilton Hotel - Nottingham Gateway Hotel
  • DoubleTree by Hilton Hotel - Nottingham Gateway Nottingham
  • DoubleTree by Hilton Hotel - Nottingham Gateway Hotel Nottingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.