16 Apr 2018 by Jodie Hunt
Dear Thomas Thank you for taking the time to leave a review of your recent stay with us. We are sorry you have experienced some issues during your stay. As advertised our reception is open until 9pm on weekdays. 8pm saturday and 6pm on sunday. However we do have the on call manager as advised upon check in. Kind Regards Jodie Hunt
PREMIER SUITES Nottingham offers its guests laundry facilities, dry cleaning/laundry services, and express check-out. WiFi is free in public spaces. The business-friendly PREMIER SUITES Nottingham also features discounted use of a nearby fitness facility and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges. This 4-star Nottingham aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
PREMIER SUITES Nottingham offers 52 forms of accommodation which are accessible via exterior corridors and feature washers/dryers and DVD players. Plasma televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.
For a fee, guests can enjoy a continental breakfast daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9 AM - 5:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests will receive special check-in and payment instructions prior to their arrival.
Check-in is available 9 AM - 9 PM Monday - Friday, 10 AM - 7 PM Saturday, and 11 AM - 5 PM Sundays and bank holidays. Guests planning to arrive outside these hours must contact this property in advance for check-in instructions and an access code.
The front desk at this property is open daily from 9 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges the full amount at the time of booking for any same day bookings; the security deposit for same-day bookings can only be paid by credit card, and the name on the card used for incidentals must match the name on the card used for the reservation.
This property requires full amount of the reservation before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.