"Nice hotel with personality, room was a bit tired with peeling paint and towels that need renewing. " More
23 Apr 2019 by General Manager
Thank you for your feedback which is always useful and will be shared with the team. Hope to welcome you back soon. Kind regards Julian Saunders General Manager
13 Mar 2019 by Julian Saunders, General Manager
Thank you for your feedback, as you can imagine we have a constant maintenance programme in place as we are a large hotel. It was pleasing to note that the breakfast were good and the staff friendly which is important to the culture of the hotel. Hope you will visit us again very soon. Kind regards Julian Saunders General Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour or ticket assistance, and laundry facilities are also featured at the business-friendly St James Hotel, BW Premier Collection. Parking is available for a fee. This 4-star Nottingham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a continental breakfast daily.
St James Hotel, BW Premier Collection has a restaurant on site.
Late-night fare is available from 24-hour room service.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.