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4.0 out of 5

"Nice hotel with personality, room was a bit tired with peeling paint and towels that need renewing. " More

By a verified traveller on Wed 12 Oct 2022

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£53* Per night/room 5 Feb - 6 Feb

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

St James Hotel, BW Premier Collection's good location gets good marks from our customers. During your stay, you're just a quick walk from Mortimer’s Hole. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the helpful staff
  • Steps from Mortimer’s Hole and 4 minutes on foot from Ye Olde Trip to Jerusalem

St James Hotel, BW Premier Collection ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for St James Hotel, BW Premier Collection

Everyone (10) Couples (4) Family (4)
4 out of 5
Nice hotel with personality, room was a bit tired with peeling paint and towels that need renewing.

Posted by on 12 Oct 2022

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3 out of 5
The water was very hot which we informed the guest services about. The room was very noisy and the corridor was noisy.

Posted by on 27 Jan 2020

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4 out of 5
Central location .. easy check in . Spacious room . Very comfortable . Breakfast included . Hotel was short staffed at breakfast and long wait for some items as had run out of certain hot items on buffet Other than that had a good experience . Hotel car park very tight entrance ... consider NCp next door if you have a large car

Posted by on 8 Dec 2019

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5 out of 5
Lovely hotel, quite central to the city. Was here on a business trip and there's an NCP garage next door as well as a cheaper private underground car park bookable in advance a short walk away, although the entry/exit ramp is a little narrow. Scuffed the front of my car on the wall quite badly upon leaving. Room was fine although a little warm. The walls were also either very thin or the person in the room next to me a very very loud snorer. Resorted to earplugs in the end. A lavender pillow spray was a nice touch although didn't really combat the snorer next door. Didn't try the restaurant as there as there's plenty of good ones in walking distance. Breakfast was good and the staff very friendly and helpful. As sleeping in earplugs doesn't bother me, I would stay here again.

Posted by on 6 Nov 2019

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1 out of 5
Hotel room looked tired. I expected the room to be cleaner and not have pigeons nesting outside the window keeping me up all night.

Posted by on 14 Oct 2019

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4 out of 5

Posted by on 24 Jul 2019

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5 out of 5
Great hotel, friendly staff, nice breakfast and a really central location. Rooms are clean and tidy.

Posted by on 9 Jun 2019

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4 out of 5
Great location, good clean room. Nice breakfast. Staff on reception helpful

Posted by on 23 Mar 2019

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Comment from Hotel Management

23 Apr 2019 by General Manager

Thank you for your feedback which is always useful and will be shared with the team. Hope to welcome you back soon. Kind regards Julian Saunders General Manager

4 out of 5
Great location. Big rooms. The place looks like it was swanky about 10 years ago but is showing signs of wear and tear. The staff were friendly. And breakfast was good.

Posted by on 11 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by Julian Saunders, General Manager

Thank you for your feedback, as you can imagine we have a constant maintenance programme in place as we are a large hotel. It was pleasing to note that the breakfast were good and the staff friendly which is important to the culture of the hotel. Hope you will visit us again very soon. Kind regards Julian Saunders General Manager

5 out of 5
Really lovely hotel. Would definitely stay here again. Only 1 complaint is that the restaurant wasn’t serving food as the chef was catering for a wedding.

Posted by , from Essex on 5 Nov 2018

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About the St James Hotel, BW Premier Collection

Location Rutland Street, Nottingham, England NG1 6FL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour or ticket assistance, and laundry facilities are also featured at the business-friendly St James Hotel, BW Premier Collection. Parking is available for a fee. This 4-star Nottingham hotel is smoke free.

  • 87 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Nottingham Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

St James Hotel, BW Premier Collection has a restaurant on site.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 11.50 and GBP 13.50 for adults, and GBP 5.50 and GBP 5.50 for children (approximately)
  • Self-parking fee: GBP 14 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rutland Square Hotel
  • Rutland Square Hotel Nottingham
  • Rutland Square Nottingham
  • St James Hotel Nottingham
  • St James Nottingham
  • St James Hotel
  • St James Hotel
  • St James Hotel, BW Premier Collection Hotel
  • St James Hotel, BW Premier Collection Nottingham
  • St James Hotel, BW Premier Collection Hotel Nottingham
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.