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"When we begun our stay, I was not happy with the staff member that checked us in and the room we were given. I raised this the following morning to th ... " More

By a verified traveller on Wed 31 Aug 2022

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£60* Per night/room 7 Apr - 8 Apr

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Room (FREE GYM & POOL ACCESS)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (1 Double & 1 Rollaway Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Village Hotel Nottingham. During your stay, you'll be within walking distance of Attenborough Nature Centre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub and Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a business centre, 9 meeting rooms and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes by car from University of Nottingham and 9 minutes from Queen's Medical Centre

Village Hotel Nottingham ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Village Hotel Nottingham

Everyone (14) Couples (1) Family (1)
5 out of 5
When we begun our stay, I was not happy with the staff member that checked us in and the room we were given. I raised this the following morning to the the colleague at front desk and nothing was done. However, when Mike the manager found out, he went out of his way to recitfy things. He came across as a great ambassador for Village Hotel, and really took customer service seriously. If he lived closer to the South East, I would definitely try to recruit him. Thanks Mike. 👊

Posted by on 31 Aug 2022

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Comment from Hotel Management

20 Oct 2022 by MJ

Thank you for your feedback, I was pleased to read Mike was able to look after you, I will pass on your positive feedback to him

1 out of 5

Posted by on 27 Feb 2020

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3 out of 5

Posted by on 10 Feb 2020

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3 out of 5
The village hotels are generally the same. However, they have now introduced a £5 parking fee for overnight guests. This is NOT INDICATED WHEN BOOKING VIA EBOOKERS!! This is on their own website. Irrespective of that i find it reprehensible that visitors can park for free up to 4 hrs. Clearly this is to protect gym members but hammer the overnight paying guests on top of very high accommodation rates.

Posted by , from London on 6 Feb 2020

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4 out of 5

Posted by on 29 Nov 2019

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Comment from Hotel Management

8 Jan 2020 by Village Hotel Nottingham

Dear Guest Thank you for taking the time to review the Village Hotel Nottingham your feedback is valuable to the Hotel and is used to make our guests experience better each time they stay. I am pleased to read that you enjoyed your stay and that you found the team to be friendly and welcoming, I do hope you managed to take advantage of the facilities within the Hotel during your visit with our newly refurbished Leisure club and the great Pub & Grill there is plenty of choice to enhance your stay. Regards Paul Bentham

5 out of 5
Polite efficient friendly staff always helpful. Superb rooms making the stay so much more relaxing and easy.

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Village Hotel Nottingham

Dear Guest Thank you for taking the time to review the Village Hotel Nottingham your feedback is valuable to the Hotel and is used to make our guests experience better each time they stay. I am pleased to read that you enjoyed your stay and that you found the team to be friendly and welcoming, I do hope you managed to take advantage of the facilities within the Hotel during your visit with our newly refurbished Leisure club and the great Pub & Grill there is plenty of choice to enhance your stay. Thanks again for your feedback Regards Paul Bentham General Manager

3 out of 5
The staff weee great.the hotel was clean although the lighting wasnt great in the room. The breakfast lacked a real buffet breakfast. Only scrambled eggs and very basic. My hisband stayed before Christmas and said that this has changed and not aa it was before.

Posted by on 8 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Village Nottigfham

Dear Guest Thank you for taking the time to review the Village Hotel Nottingham your feedback is valuable to the Hotel and is used to make our guests experience better each time they stay. I am pleased to read that you enjoyed your stay and that you found the team to be friendly and welcoming, I do hope you managed to take advantage of the facilities within the Hotel during your visit with our newly refurbished Leisure club and the great Pub & Grill there is plenty of choice to enhance your stay. Thanks again for your feedback Regards Paul Bentham General Manager

4 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

18 Apr 2019 by Village Nottingham

Dear Guest Thank you for taking the time to review the Village Hotel Nottingham your feedback is valuable to the Hotel and is used to make our guests experience better each time they stay. I am pleased to read that you enjoyed your stay and that you found the team to be friendly and welcoming, I do hope you managed to take advantage of the facilities within the Hotel during your visit with our newly refurbished Leisure club and the great Pub & Grill there is plenty of choice to enhance your stay. Thanks again for your feedback Regards Paul Bentham General Manager

4 out of 5
Have stayed here before but our room this time was not great. The blind had several slats broken so the light came in at night. The water coming out the cold tap had many. Black bits coming out. Kid pointed this out to our cleaning lady and were Advised not to drink it and provided us with several bottles of water to use

Posted by on 2 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Andrew R

Dear Guest Thank you for your review, although it is disappointing to find that we have fallen short of the mark on this occasion in certain aspects of your stay. I can assure you that these issues are not indicative of our usual standard here at Village Nottingham, and I value your honest and open feedback which will we use to improve. I hope that we will have the opportunity to restore your faith in the near future. In the meantime Kind regards Andrew

2 out of 5
I am a regular at the hotel. However the fact that the swimming pool area is out of action till 10 December was not made known until trying to visit on the Saturday morning. There is no mention on the hotel's own website that the facility is unavailable.

Posted by , from London on 14 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Andrew R

Dear Stephen Thank you for your review and I am very pleased to see you are a regular guest of the hotel. Having stayed before, you will be aware that the pool was in need of work to bring it in line with the high standards across the rest of the hotel. Being a year-round operation there is never a good time to do this but we very much appreciate the patience of our guests whilst we make these essential improvements to our facility. I look forward to welcoming you back soon, Kind regards Andrew

Property Features

As a guest of Village Hotel Nottingham, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 3380 square feet (314 square metres) and includes conference space. The eco-certified Village Hotel Nottingham also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee. Smoking is allowed in designated areas at this Nottingham hotel.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • 3380 sq ft of conference space
  • 314 sq. m of conference space
  • Built in 1995
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Attenborough Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Nottingham offers 146 accommodations with a hairdryer and an iron/ironing board. 49-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Nottingham hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Hiking/biking trails nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nottingham Resort
  • Urban Resort Nottingham
  • Urban Village Nottingham
  • Urban Village Resort Nottingham
  • Village Nottingham
  • Village Resort Nottingham
  • Village Urban Nottingham
  • Village Urban Resort Nottingham
  • Hotel Nottingham Village
  • Village Hotel And Leisure Club Nottingham
  • Village Hotel Leisure Nottingham
  • Village Urban Resort Nottingham Chilwell
  • Village Hotel Nottingham
  • Village Hotel Nottingham Chilwell
  • Village Hotel Nottingham Hotel
  • Village Hotel Nottingham Nottingham
  • Village Hotel Nottingham Hotel Nottingham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.