30 Sep 2019 by Peter
Dear Valued Guest, Thank you for your feedback We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until the occasion prevails, With my best regards, Peter Simson General Manager Hilton Bali Resort
23 Jan 2019 by Peter Simson
Dear Chris, Thank you for taking the time to share your recent stay experience at the Hilton Bali Resort. While I was happy to receive your thoughts on our resort, please accept my sincere apologies for the inconvenience that you experienced with our rooms. You may be aware that the current property improvement program is part of our great effort to reposition the Hilton Bali Resort to align with the discerning expectations of our future guests. I understand your disappointment and apologise for the unexpected encounter you described during your time with us. We trust this property improvement program will permit us to continue to establish the Hilton brand standards within this beautiful resort, and eventually enhance the overall guests’ experience. Chris, despite your disappointment on this occasion, we would welcome the opportunity to see you back at some point in the future to experience our improved services and facilities. Until your return, Kind regards Peter Simson General Manager Hilton Bali Resort
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hilton Bali Resort such as the outdoor pool and the kids' pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. WiFi is free in public spaces. This luxury resort also offers a 24-hour fitness centre, a hot tub and a sauna. Self parking and valet parking are free. This 5-star Nusa Dua resort is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Hilton Bali Resort offers 407 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies or patios. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
The Shore Restaurant – This beachfront restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Paon Bali Resto & Bar – Overlooking the ocean and garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Delicatessen – On-site delicatessen. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include indoor tennis courts, a waterslide, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Mandara Spa has massage/treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
