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4.8 out of 5

"Excellent family rooms. Superb facilities ensured the children we kept busy during our stay. Lots of space and the pools and no big queues for breakfa ... " More

By a verified traveller on Mon 08 Apr 2019

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Deluxe Room (Garden Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
£35* Per night/room 3 Sep - 4 Sep

Family Room (Garden Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 1 Bedroom (Private Pool Beach Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Terrace (Tropical Terrace Beach Wing)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Beach Cabana, Beach Wing, Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room (Garden Wing)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Hotel Description

Novotel Bali Benoa's great location gets high marks from our customers. During your stay, you're just a quick walk from Tanjung Benoa. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools. Built in 1996, this 4.5-star hotel has 187 rooms over 2 floors. Each room includes amenities such as free WiFi and a furnished balcony/patio.

  • Air-conditioned rooms with furnished balconies or patios, sofa beds and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Uluwatu Restaurant, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with reflexology, body scrubs or aromatherapy at In Balance Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a fitness centre
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Tanjung Benoa and a 5-minute drive from Bali International Convention Center
  • Airport shuttle service available for a fee

Novotel Bali Benoa ratings based on 5 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Bali Benoa

Everyone (2) Couples (2) Family (1)
5 out of 5
Excellent family rooms. Superb facilities ensured the children we kept busy during our stay. Lots of space and the pools and no big queues for breakfast. Sorry walks to dinner lovely restaurant for other options for dinner and drinks

Posted by on 8 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Sarah

Dear Valued Guest, Warmest Greetings from Novotel Bali Benoa It is our privilege to know that you had an excellent experience with us recently. We appreciate your good comment and excellent rating. Thank you and we already look forward to welcome you back in the not so distance future. With my best regards, Sarah Novita Personal Assistant to GM

5 out of 5
Wir waren 2 Nächte im Novotel. Personal sehr freundlich. Zimmer gross und sehr sauber. Schöne Pool Anlagen und es werden die ganze Zeit diverse Aktivitäten angeboten. Der Aufenthalt im Novotel uns gut gefallen.

Posted by on 9 Dec 2019

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Comment from Hotel Management

28 Dec 2019 by Daniele Ruiu

Dear Valued Guest, Thank you for spending your staycation with us. I am glad to know that our service and overall facilities have made your stay a pleasant one. Our aim is to create a home away from home for our guest and I am proud to read that our efforts have clearly made a lasting impression on you. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Daniele Ruiu General Manager

4 out of 5

Posted by on 24 Oct 2019

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Comment from Hotel Management

13 Nov 2019 by Daniele Ruiu

Dear Valued Guest, Thank you for spending your staycation with us. I am glad to know that our service and overall facilities have made your stay a pleasant one. Our aim is to create a home away from home for our guest and I am proud to read that our efforts have clearly made a lasting impression on you. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Daniele Ruiu General Manager

5 out of 5
Un des plus beau hôtel dans le sud de bali. Ambiance tranquille. Personnel à l'ecoute. seul bémol nombreux bateaux au bord de mer.

Posted by on 27 Jul 2018

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Comment from Hotel Management

30 Jul 2018 by Daniele Ruiu

Dear Sev, Greetings from Novotel Bali Benoa. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniele Ruiu, General Manager

5 out of 5

Très bel hôtel

Très bel hôtel, avec des piscines magnifiques, une architecture typique très appréciable, un personnel charmant et attentif. La restauration est très correcte. Bref une appréciation globale très satisfaisante, seul bémol: emplacement en bout de presqu'ile qui rend tous les déplacements longs à cause d'un trafic toujours intense.

Posted by on 23 Feb 2012

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Renovations + Closures

The property is closed between 16 April and 31 May.

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Novotel Bali Benoa, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A beach bar and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a free kid's club, a kids' pool and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Nusa Dua hotel.

  • 187 guestrooms or units
  • 2 levels
  • 2 buildings
  • 3 dining venues
  • Built in 1996
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools -3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (15.5 km / 9.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Bali Benoa offers 187 forms of accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This accommodation is furnished with single sofa beds. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Down blanket
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Uluwatu Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Cocos Beach Restaurant – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Crocokiss Restaurant – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Nanas Bar – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Archery on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

In Balance Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 28.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 14 per person (approximately)
  • Airport shuttle fee: IDR 19 per vehicle (one-way)
  • Rollaway bed fee: IDR 28.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Novotel Benoa
  • Benoa Bali Novotel
  • Benoa Novotel
  • Novotel Bali
  • Novotel Bali Benoa
  • Novotel Bali Benoa Hotel
  • Novotel Bali Benoa Hotel Nusa Dua
  • Novotel Bali Benoa Nusa Dua
  • Novotel Benoa
  • Novotel Benoa Bali
  • Novotel Bali Benoa Hotel
  • Novotel Bali Benoa Nusa Dua
  • Novotel Bali Benoa Hotel Nusa Dua

You should know

  • Novotel Bali Benoa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.