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4.3 out of 5

"Fabulous hotel. Staff are always smiling and friendly and make you feel very welcome. Pools and gardens are gorgeous, as is the beach area. Pool and ... " More

By a verified traveller on Thu 01 Nov 2018

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Sofitel Bali Nusa Dua Beach Resort. During your stay, you'll be connected to the convention centre and just a quick walk from Bali Nusa Dua Convention Centre. You'll find features such as free WiFi in public areas, free valet parking and a free shopping centre shuttle. Built in 2013, this 5-star hotel has 415 rooms over 4 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with balconies or patios, deep-soaking bathtubs and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Asian cuisine with garden views at Kwee Zeen, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, reflexology or hydrotherapy at So SPA
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a fitness centre and a sauna
  • Guests speak favourably about the beach and the size of the guestrooms
  • Within a 15-minute walk of Bali Nusa Dua Convention Centre and Bali International Convention Center
  • Free shopping centre shuttle service

Luxury Room with Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Prestige Suite with Club Millésime Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room with Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Twin Room with Plunge Pool

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Luxury Room Club Millésime King with Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Bali Nusa Dua Beach Resort ratings based on 10 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Bali Nusa Dua Beach Resort

Everyone (10)
5 out of 5
Fabulous hotel. Staff are always smiling and friendly and make you feel very welcome. Pools and gardens are gorgeous, as is the beach area. Pool and beach have plenty of sun loungers. Bocca court by the beach is great, and the morning aqua aerobics are always fun. Food is all excellent, one of the best Chicken satays I have ever eaten was at the beachside restaurant. The room service breakfast pancakes were also amazing.

Posted by , from Pontypridd on 1 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by General Manager

Dear Nicky, Bonjour! Selamat Siang! Firstly, we would like to thank you for your commendations and feedback towards Sofitel Bali Nusa Dua Beach Resort. We are thrilled to hear that your overall experience with us was flawless and satisfying one. Once again, thank you for your recommendation towards our resort and we look forward to having you stay with us again. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Beautiful hotel

Great stay in a suite for our honeymoon, excellent club millisime lounge staff very friendly giving great service including free flow cocktails. Nice beach, love the button on the sun lounger for drink service. Tried cucinna restaurant twice great food and friendly service if a little slow at times. We had breakfast delivered to the suite every day and this is the only area which needs some work the first day it was perfect but after that every other day there was numerous items missing, wrong items delivered, only one set of cutulry and so on, it would not stop me from staying here again but at this price and the amount of competition in the nusa dua area it needs some polishing!. Also excellent butler service.

Posted by , from uk on 23 Sep 2017

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4 out of 5

Beautiful hotel but westonized..

Pros: Friendly attentative staff. Western hotel with a slight Balinese effect..
Cons: The prices, very expensive for Bali . Nusa Dua is great if you want a hotel experience but for real Bali head to Ubud
Location: Good location and pleasant bike ride along the seafront. Safe environment for families.

Posted by , from Bucks on 15 Nov 2016

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4 out of 5

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by General Manager

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for expressing your thoughts of the Sofitel Bali Nusa Dua Beach Resort online. We are pleased to learn that you could really enjoy your stay with us. We very much look forward to welcoming you back for another Magnifique Journey with us. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

4 out of 5

Posted by on 12 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by General Manager

Dear Valued Guest, Bonjour! Selamat Siang! We very much appreciate the high rating you have shared on your recent stay at Sofitel Bali Nusa Dua Beach Resort. We are delighted to understand that your overall experience in our resort was up to your expectations and we look forward to another pleasure of welcoming you back at our Balinese paradise. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

4 out of 5

Posted by on 30 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by General Manager

Dear valued guest, Bonjour! Selamat Siang! We very much appreciate the high rating you gave to your recent stay at Sofitel Bali Nusa Dua Beach Resort. It pleases us to learn that your holidays were nothing but satisfying and that we were able to meet all your expectations. Thank you once more for the feedback and we hope to see you again soon. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Posted by on 14 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by General Manager

Dear valued guests, Bonjour! Selamat Siang! We very much appreciate the high rating you gave and the kind comment you shared on Sofitel Bali Nusa Dua Beach Resort. It pleases us to learn that your stay was nothing but a satisfying one and knowing that it was up to your expectations if not higher is truly rewarding for all our teams. Thank you once more for the rating that you have posted on our Google page and we hope to see you again soon. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

MAGNIFIQUE

L’hôtel est magnifique, le personnel est d’une extrême gentillesse, la plage privée est très très propre les piscines également. Tout est très luxueux et je reviendrai les yeux fermé l’an prochain !

Posted by , from ORLEANS on 24 Mar 2018

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Comment from Hotel Management

12 Apr 2018 by General Manager

Chère Linda, Bonjour, Selamat Siang! Merci infiniment pour le commentaire que vous avez posté sur notre page Ebookers. C’est en effet avec une grande joie que nous lisons votre revue. Combler les envies et les attentes de nos clients est la mission que nous nous donnons, nous sommes donc ravi de lire que nous avons réussi avec vous. Cela serait un plaisir de vous revoir parmi nous l’année prochaine. Cordialement, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

3 out of 5

Lovely beach front,

More suited for younger visitors. Rooms not very practical. Lots of glass panels in dining area , a bit unsafe.

Posted by on 31 Aug 2017

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4 out of 5

Schönes Hotel in Strandnähe, sehr guter Service

Insgesamt ein sehr schönes Resort, einziger Kritikpunkt ist das der Pool für Erwachsene zuviel von Kindern benutzt wird. Obwohl ein schöner Kids Pool vorhanden ist. Leider schreiten die Angestellten nur bedingt ein.

Posted by , from Zürich on 31 Jul 2016

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About the Sofitel Bali Nusa Dua Beach Resort

Location Lot N5 Nusa Dua Tourism Complex, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Sofitel Bali Nusa Dua Beach Resort, you can cool off in one of the 4 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A swim-up bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a kids' pool, an outdoor tennis court and a sauna. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 415 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 25231 sq ft of conference space
  • 2344 sq. m of conference space
  • Built in 2013
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -4
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (13.1 km / 8.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sofitel Bali Nusa Dua Beach Resort offers 415 forms of air-conditioned accommodation with minibars and espresso makers. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, designer toiletries and hairdryers. This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Kwee Zeen – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.

Cucina – This poolside fine-dining restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Toya beach Bar and Grill – This beach seafood restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Le Bar – Overlooking the garden, this lobby lounge specialises in international cuisine and only serves light fare. Open daily.

L'oh Bar – This poolside bar specialises in international cuisine and serves lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a lazy river, a waterslide and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Rafting nearby
  • Boat tours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

So SPA has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 865150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel Bali Nusa Dua Beach Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children age 12 and younger are not permitted in the Club Millésime Lounge from 5:30-7:30 PM.

This property’s children’s club is available to children ages 4-12.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • One child stays free
  • Noise-free rooms not guaranteed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 484000 for adults and IDR 241998 for children (approximately)
  • Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 865150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Nusa Dua Beach
  • Bali Sofitel Resort
  • Nusa Dua Beach Resort
  • Sofitel Bali
  • Sofitel Bali Beach
  • Sofitel Bali Beach Resort
  • Sofitel Bali Nusa Dua Beach
  • Sofitel Bali Nusa Dua Beach Resort
  • Sofitel Nusa Dua Beach
  • Sofitel Nusa Dua Beach Resort
  • Sofitel Bali Resort
  • Sofitel Bali Nusa Dua Nusa Dua
  • Sofitel Bali Nusa Dua Beach Resort Hotel
  • Sofitel Bali Nusa Dua Beach Resort Nusa Dua
  • Sofitel Bali Nusa Dua Beach Resort Hotel Nusa Dua

You should know

  • Sofitel Bali Nusa Dua Beach Resort offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.