25 Jun 2021 by Oriol Montal General Manager
Dear Anonymous, We are pleased to know that overall you had an enjoyable stay with us. It is a pleasure to hear that you had such a wonderful stay at our Resort enjoying the spacious room with comfortable Westin Heavenly® Bed. It is a pleasure to read your compliments towards our associates for their attentive and friendly service. Thank you for your valuable feedback in regards to our vegan options and the pool. We will ensure immediate improvement is put in place and are always looking to serve our guests better and continuing to renew our service. We sincerely hope to have another chance to welcoming you back again should your travel brings you back to Bali.
16 Jan 2018 by Alex Dietzsch
Dear Anonymous, There is nothing more satisfying than knowing that we were able to create a delightful holiday experience in Bali for you. Thank you for your kind recommendation and it is a pleasure to know that you were pleased with the attentiveness and friendliness given by our associates. Please let us know if there's anything we can do to make your next stay even more special and memorable. We look forward to welcoming you back to the resort for another memorable and relaxing experience. Alex Dietzsch Executive Assistant Manager
25 Jun 2021 by Oriol Montal General Manager
Dear Anonymous, There is nothing more satisfying than knowing that we were able to take care of you well and leave with such a memorable impression from the moment you arrive until departure. We are pleased to know that you enjoyed our renewing facilities as well as the attentive and friendly service delivered by our associates. We are always looking to serve our guests better and continuing to renew our service. We would be more than happy to welcome you back in the near future for another memorable and relaxing stay.
17 Apr 2018 by Alex Dietzsch
Dear Martin, We are pleased to know that you had a wonderful Easter family holiday at our resort enjoying our surrounding areas as well as our culinary offering especially at Ikan Restaurant & Bar. We look forward to welcoming you back at the resort in the near future. Alex Dietzsch Executive Assistant Manager
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
The Westin Resort Nusa Dua, Bali offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this resort measures 169488 square feet (15746 square metres) and includes conference centres. A kids' pool, a 24-hour health club, and a library are also featured at the luxury The Westin Resort Nusa Dua, Bali. An area shuttle within 13.8 kilometers and A shopping centre shuttle are free. This 5-star Nusa Dua resort is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
The Westin Resort Nusa Dua, Bali offers 433 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Ikan Restaurant and Bar – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Seasonal Tastes – This poolside restaurant serves breakfast and dinner. A children's menu is available. Open daily.
Hamabe Restaurant – This restaurant specialises in sushi and only serves dinner. A children's menu is available. Open daily.
Prego – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Velada – Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide and a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Heavenly Spa by Westin has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.