10 Sep 2019 by Kristy
Thank you for your review. We have been working on a program of renovation across the hotel and are pleased to have nearly completed all the public areas. We hope to start on our bedrooms in early 2020. We are pleased to hear how you enjoyed your stay with us and hope to see you again next time you are in Oakham.
3 Jun 2019 by Kristy
Dear Guest, Thank you for your review. We are sorry to hear that you feel the hotel lacks character inside. The vast number of photographs available to view on our website do show a true reflection of our facilities and we are sorry if you did not see these before your arrival. We are mid way through our renovation works, and are yet to start in the bedrooms. I am sure once this is done you will find the decor more to your liking. We are also sorry to hear you found the bed uncomfortable - we offer super-king beds in most of our comfy rooms. We take on board your comments regarding the mattress protector and are sorry that this detracted from your sleep experience. We are delighted to hear however that you enjoyed our breakfast.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi. Event space at this hotel measures 300 square feet (28 square metres) and includes conference rooms. The business-friendly The Wisteria Hotel also features room service (during limited hours) and a lift. Free self parking is available. This 3-star Oakham hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
The Wisteria Hotel offers 25 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a bath and shower with a rainfall showerhead, and complimentary toiletries. This Oakham hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free full breakfast.
Hunters Bar & Kitchen – This restaurant only serves dinner.Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 7 AM - 11 PM.
If you are planning to arrive after 11 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.
The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 11 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with service dogs must also notify the property in advance.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.