"Hotel decoration is a little dated but the room was clean and comfortable. Breakfast was very disappointing. The food is good but we had to wait 30 mi ... " More
23 Nov 2021 by Best Western Muthu Queens Team
Dear Guest, Thank you for choosing Best Western Muthu Queens Hotel for your stay. We would like to sincerely apologise for any inconvenience caused due to breakfast service. Your feedback was passed to the team in order to improve our standards. Should you decide to stay with us in the future, please do not allow this incident to deter you from visiting us again. We would like the opportunity to make up for the previous stay. Kind Regards,
23 Nov 2021 by Best Western Muthu Queens Team
Dear Guest, Thank you for your wonderful review! We are so happy to learn that you enjoyed your stay with us. Hopefully see you again soon. Warm Regards,
23 Nov 2021 by Best Western Muthu Queens Team
Dear Nick, Thank you for your wonderful review! We are so happy to learn that you enjoyed your stay with us. Hopefully see you again soon. Warm Regards,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tour or ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly Muthu Queens Hotel. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool at a partner property.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces) , Free parking nearby
Muthu Queens Hotel offers 46 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Muthu Queens Hotel has a restaurant on site.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children above 4 years old for breakfast.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.