13 Jun 2022 by Hotel Haus am See
Sehr geehrter Christian aus der Schweiz (deutscher Staatsbürger) ! Wir bedauern, dass wir aus Datenschutzgründen nicht Ihren vollständigen Namen nennen dürfen. Es ist Ihnen freigestellt über ein Buchungsportal oder bei einer Unterkunft direkt zu buchen. Unsere Leistung wurde vollumfänglich entsprechend Ihrer Buchung gewährleistet. Darüber hinaus haben Sie und Ihr Freund ohne Berechnung auf unserer Seeterrasse gefrühstückt. Sie haben pro Person 87,50 € für die Übernachtung im Doppelzimmer Seeblick mit Balkon inkl. Frühstück bezahlt. Auf diesen Betrag zahlen wir eine Kommission von ca. 23,5 %. Sie hatten noch eine Anschlussbuchung welche Sie bei der Unterkunft direkt gebucht hatten. Unser Entgegenkommen wollten Sie mit Ihrer direkten Buchung in Abzug bringen., Wir haben Ihnen mitgeteilt, dass wir es nicht akzeptieren dass unser Entgegenkommen / Kulanz / Großzügigkeit von Ihnen ausgenutzt wird. Ihre Dokumentation in Ihrer Bewertung zeigt uns, dass Sie ein seltsames Verständnis für Kundenorientierung haben und damit die Freundlichkeit des Personals in Abrede stellen. Unser Preis Leistungsverhältnis ist für die erhaltene Leistung direkt am See preiswert.
Hotel Haus am See offers its guests a terrace and express check-in. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Parking is available for a fee. This 3-star Obertraun hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Haus am See offers 26 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 70-cm flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Payment in full will be due at check-in for all fees and bookings where payment for the stay will be made on site instead of at the time of booking.
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit cooking on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
