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"Clean hotel and no major issues in regards to the venue, but considering it’s all inclusive I expected free WiFi but they have restrictions in place f ... " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

Our customers tell us they can't get enough of RIU Ocho Rios All Inclusive's great location. During your stay, you'll be close to Dunn's River Falls. Features include free breakfast, free WiFi in public areas and free self-parking. Built in 2005, this 3.5-star resort has 901 rooms over 6 floors. Each room includes amenities such as free WiFi and a free stocked minibar.

  • Air-conditioned rooms with free minibar items, balconies and satellite TV
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Treat yourself to aromatherapy, body wraps or massages at Renova Spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a private beach, a health club and a steam room
  • Guests speak favourably about the restaurant and the helpful staff
  • 7 minutes by car from Dolphin Cove and 8 minutes from Dunn's River Falls

Double Room, Ocean View - Newly Renovated

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Double Room, Ocean Front - Newly Renovated

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Suite (B2C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront - Newly Renovated

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, Garden View - Newly Renovated

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View - Newly Renovated

Bed Count 2 Double Beds Maximum Occupancy 4 Max

RIU Ocho Rios All Inclusive ratings based on 3 verified reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for RIU Ocho Rios All Inclusive

Everyone (2) Couples (1)
3 out of 5
Clean hotel and no major issues in regards to the venue, but considering it’s all inclusive I expected free WiFi but they have restrictions in place for a maximum of 2 devices per room even if there are 3 guests in one room. I also paid $40 US to purchase internet for a week and it still did not work properly.

Posted by , from London on 26 Aug 2018

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2 out of 5

Had money stolen from my purse in the room by

...also perfume. Don’t let them re stock the bar while you are not there.

Posted by on 9 Jan 2018

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3 out of 5

Bit too load and busy

Me and my husband who got married at the Royal Plantation the previous week before moving to the RIU were very impressed with the oceanfront suite that we stayed in at the RIU. It was absolutely beautiful. Massive room, like an apartment with an open jaccuzzi between the bathroom and the bedroom. The terrace and oceanview were also amazing. However, this enormous hotel was not how we expected our honeymoon to be. It's so huge, load and busy. A wide range of people though - young families, older couples but also drunken lads who want to have some fun. A very negative point is the restaurant booking! Seriously, at 9.30am all restaurants are fully booked for the evening, and you once again need to eat at the buffet (which wasn't too bad in all fairness) but we spent a lot of money, so expected to go at least 3 times in that week to go to one of the restaurants. In the end, I managed to get the last booking at the Steak Restaurant for our last evening. It was ok but it shocked me when I saw some locally living people there and was wondering how they managed to get a table there when us guests actually staying at the RIU struggle to get a table?? Interesting. One must have connections. I also thought that the staff at the Riu wasn't the nicest, very abrupt and sometimes even a bit rude. This place is just too big to be personal I guess. So, the only thing what made us happy was our lovely big room otherwise this honeymoon week would have been very disappointing!

Posted by on 25 Feb 2011

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About the RIU Ocho Rios All Inclusive

Location Mammee Bay, Ocho Rios, Saint Ann

Renovations + Closures

This property is closed from 28 March 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks and beverages included
  • In-room minibar (all beverages included)
  • In-room spirit dispensers
  • Number or type of beverages is limited at one or more venues

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to on-site clubs
  • On-site live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours

  • Kayaking included
  • Access to on-site clubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Off-site tours not included
  • Dancing classes/lessons included
  • Gratuities included
  • Food and beverage restrictions apply
  • One or more venues limit beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • On-site live performances included
  • Snorkelling included

Property Features

RIU Ocho Rios All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At RIU Ocho Rios All Inclusive, you can cool off in one of the 5 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco resort also offers a complimentary water park, a kids' pool and a health club. Self parking is free. A complete renovation of RIU Ocho Rios All Inclusive was completed in September 2019. Smoking is allowed in designated areas at this 3.5-star Ocho Rios resort.

  • 901 guestrooms or units
  • 6 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (90.3 km / 56.1 mi)
  • Parking: Free self parking

Room Amenities

RIU Ocho Rios All Inclusive offers 901 forms of accommodation with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Ocho Rios resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony
  • Stocked minibar (free)
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.

St. Ann – On-site family restaurant.

Kulinarium – This restaurant only serves dinner. Open daily.

Piacenza – This restaurant specialises in Italian cuisine. Open daily.

Mandalay – This restaurant specialises in Asian cuisine. Open daily.

Nearby Activities

5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a complimentary water park, a health club and a spa tub.

Guests aged under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Waterskiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Beach volleyball on site
  • Windsurfing on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Renova Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at RIU Ocho Rios All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guests' stays

Hotel Names

  • All Inclusive RIU Ocho Rios
  • Ocho Rios All Inclusive
  • Ocho Rios RIU
  • Ocho Rios RIU All Inclusive
  • RIU Ocho Rios
  • RIU Ocho Rios All Inclusive
  • Club Hotel Riu Ocho Rios
  • ClubHotel Riu Ocho Rios Jamaica
  • Rio Ocho Rios
  • Riu Hotel Ocho Rios
  • Riu Ocho Rios Jamaica
  • Riu Ochos Rios
  • Rui Ocho Rios
  • RIU Ocho Rios All Inclusive All-inclusive property
  • RIU Ocho s Inclusive inclusiv
  • RIU Ocho Rios All Inclusive Ocho Rios
  • RIU Ocho Rios All Inclusive All-inclusive property
  • RIU Ocho Rios All Inclusive All-inclusive property Ocho Rios

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.